Acronis Advanced Backup vs. MSP360 Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Advanced Backup
Score 7.6 out of 10
N/A
Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.N/A
MSP360 Backup
Score 7.6 out of 10
Small Businesses (1-50 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Pricing
Acronis Advanced BackupMSP360 Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acronis Advanced BackupMSP360 Backup
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Advanced BackupMSP360 Backup
Features
Acronis Advanced BackupMSP360 Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Advanced Backup
8.1
4 Ratings
3% below category average
MSP360 Backup
-
Ratings
Universal recovery8.84 Ratings00 Ratings
Instant recovery7.44 Ratings00 Ratings
Recovery verification7.33 Ratings00 Ratings
Business application protection9.12 Ratings00 Ratings
Multiple backup destinations8.54 Ratings00 Ratings
Incremental backup identification8.84 Ratings00 Ratings
Backup to the cloud9.53 Ratings00 Ratings
Deduplication and file compression6.93 Ratings00 Ratings
Snapshots8.02 Ratings00 Ratings
Flexible deployment7.53 Ratings00 Ratings
Management dashboard7.52 Ratings00 Ratings
Platform support8.34 Ratings00 Ratings
Retention options7.64 Ratings00 Ratings
Encryption9.04 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Advanced Backup
7.8
4 Ratings
5% below category average
MSP360 Backup
-
Ratings
Continuous data protection8.24 Ratings00 Ratings
Replication8.73 Ratings00 Ratings
Operational reporting and analytics5.83 Ratings00 Ratings
Malware protection6.94 Ratings00 Ratings
Multi-location capabilities8.13 Ratings00 Ratings
Ransomware Recovery8.82 Ratings00 Ratings
Best Alternatives
Acronis Advanced BackupMSP360 Backup
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.6 out of 10
Cove Data Protection
Cove Data Protection
Score 9.6 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Advanced BackupMSP360 Backup
Likelihood to Recommend
8.3
(13 ratings)
10.0
(14 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
7.1
(2 ratings)
Support Rating
8.6
(3 ratings)
8.4
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Acronis Advanced BackupMSP360 Backup
Likelihood to Recommend
Acronis
The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.
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MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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Pros
Acronis
  • Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
  • Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
  • Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
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MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
Acronis
  • They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite.
  • They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now.
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MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
Acronis
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
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MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
Acronis
the interface is clean and easy to understand, things arent stacked 4-5 menus deep. logs and straight forward and easy to understand the problem
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MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Support Rating
Acronis
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
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MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
Acronis
No answers on this topic
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
Acronis
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
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MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Return on Investment
Acronis
  • You have to watch for storage creep. The cost for storage can get away from you if you are not careful.
  • We have 2 cloud servers that we moved off Acronis storage and onto our own cloud server. That has reduced our long term cost by 23%
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MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages