54 Ratings
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Score 7.6 out of 100
44 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Acronis Advanced Backup is rated higher in 1 area: Support Rating
  • MSP360 Managed Backup is rated higher in 1 area: Likelihood to Renew
  • Acronis Advanced Backup and MSP360 Managed Backup are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Acronis Advanced Backup

90%
9 Ratings
9.0

MSP360 Managed Backup

90%
14 Ratings

Likelihood to Renew

9.1

Acronis Advanced Backup

91%
1 Rating
10.0

MSP360 Managed Backup

100%
1 Rating

Usability

Acronis Advanced Backup

N/A
0 Ratings
7.1

MSP360 Managed Backup

71%
2 Ratings

Support Rating

8.6

Acronis Advanced Backup

86%
6 Ratings
8.4

MSP360 Managed Backup

84%
12 Ratings

Implementation Rating

Acronis Advanced Backup

N/A
0 Ratings
10.0

MSP360 Managed Backup

100%
2 Ratings

Likelihood to Recommend

Acronis Advanced Backup

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe | TrustRadius Reviewer

MSP360 Managed Backup

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

Pros

Acronis Advanced Backup

  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
Josh Spern | TrustRadius Reviewer

MSP360 Managed Backup

  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
Anonymous | TrustRadius Reviewer

Cons

Acronis Advanced Backup

  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Derek Schroeder | TrustRadius Reviewer

MSP360 Managed Backup

  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
Fernando Lisboa | TrustRadius Reviewer

Pricing Details

Acronis Advanced Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

MSP360 Managed Backup

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Acronis Advanced Backup

Acronis Advanced Backup 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe | TrustRadius Reviewer

MSP360 Managed Backup

MSP360 Managed Backup 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

Usability

Acronis Advanced Backup

No score
No answers yet
No answers on this topic

MSP360 Managed Backup

MSP360 Managed Backup 7.1
Based on 2 answers
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
David Judice | TrustRadius Reviewer

Support Rating

Acronis Advanced Backup

Acronis Advanced Backup 8.6
Based on 6 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche | TrustRadius Reviewer

MSP360 Managed Backup

MSP360 Managed Backup 8.4
Based on 12 answers
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
chris maddox | TrustRadius Reviewer

Implementation Rating

Acronis Advanced Backup

No score
No answers yet
No answers on this topic

MSP360 Managed Backup

MSP360 Managed Backup 10.0
Based on 2 answers
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

Alternatives Considered

Acronis Advanced Backup

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo | TrustRadius Reviewer

MSP360 Managed Backup

We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
Tom Kennedy | TrustRadius Reviewer

Return on Investment

Acronis Advanced Backup

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley | TrustRadius Reviewer

MSP360 Managed Backup

  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
Steve Putnam | TrustRadius Reviewer

Screenshots

Acronis Advanced Backup

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