Acronis Advanced Backup vs. Rackspace Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Advanced Backup
Score 7.4 out of 10
N/A
Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.N/A
Rackspace Email
Score 10.0 out of 10
N/A
Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.
$2.99
per month per user
Pricing
Acronis Advanced BackupRackspace Email
Editions & Modules
No answers on this topic
Rackspace Email
$2.99
per month per user
Rackspace Email Plus
$3.99
per month per user
Rackspace Email Plus + Add Archiving
$6.99
per month per user
Offerings
Pricing Offerings
Acronis Advanced BackupRackspace Email
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Advanced BackupRackspace Email
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Acronis Advanced BackupRackspace Email
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Advanced Backup
8.0
4 Ratings
4% below category average
Rackspace Email
-
Ratings
Universal recovery8.64 Ratings00 Ratings
Instant recovery7.24 Ratings00 Ratings
Recovery verification7.23 Ratings00 Ratings
Business application protection8.82 Ratings00 Ratings
Multiple backup destinations8.44 Ratings00 Ratings
Incremental backup identification8.64 Ratings00 Ratings
Backup to the cloud9.23 Ratings00 Ratings
Deduplication and file compression6.83 Ratings00 Ratings
Snapshots7.22 Ratings00 Ratings
Flexible deployment7.43 Ratings00 Ratings
Management dashboard7.32 Ratings00 Ratings
Platform support8.24 Ratings00 Ratings
Retention options7.64 Ratings00 Ratings
Encryption8.94 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Advanced Backup
7.5
4 Ratings
9% below category average
Rackspace Email
-
Ratings
Continuous data protection8.14 Ratings00 Ratings
Replication8.43 Ratings00 Ratings
Operational reporting and analytics5.43 Ratings00 Ratings
Malware protection6.94 Ratings00 Ratings
Multi-location capabilities7.93 Ratings00 Ratings
Ransomware Recovery8.42 Ratings00 Ratings
Best Alternatives
Acronis Advanced BackupRackspace Email
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Score 10.0 out of 10
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Medium-sized Companies
Bacula Enterprise
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WP Engine
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Score 9.4 out of 10
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Score 9.8 out of 10
Pantheon
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Advanced BackupRackspace Email
Likelihood to Recommend
8.3
(13 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.6
(3 ratings)
8.0
(1 ratings)
User Testimonials
Acronis Advanced BackupRackspace Email
Likelihood to Recommend
Acronis
The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.
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Rackspace
If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
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Pros
Acronis
  • Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
  • Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
  • Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
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Rackspace
  • Racksapce is quick and helpful when contacted for support.
  • Rackspace is easy to set up and run on various email clients.
  • The service is affordable and compares well with any similar services.
  • It has a nice admin panel which is easy to follow and understand.
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Cons
Acronis
  • They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite.
  • They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now.
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Rackspace
  • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
  • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
  • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
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Likelihood to Renew
Acronis
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
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Rackspace
No answers on this topic
Usability
Acronis
the interface is clean and easy to understand, things arent stacked 4-5 menus deep. logs and straight forward and easy to understand the problem
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Rackspace
No answers on this topic
Support Rating
Acronis
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
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Rackspace
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
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Alternatives Considered
Acronis
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
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Rackspace
No answers on this topic
Return on Investment
Acronis
  • You have to watch for storage creep. The cost for storage can get away from you if you are not careful.
  • We have 2 cloud servers that we moved off Acronis storage and onto our own cloud server. That has reduced our long term cost by 23%
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Rackspace
  • We have had little disruption with our emails. I can think of only one problem in the last three years.
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ScreenShots