Acronis Advanced Backup vs. Arcserve ShadowProtect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Advanced Backup
Score 7.4 out of 10
N/A
Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.N/A
Arcserve ShadowProtect
Score 7.8 out of 10
N/A
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.N/A
Pricing
Acronis Advanced BackupArcserve ShadowProtect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acronis Advanced BackupArcserve ShadowProtect
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Advanced BackupArcserve ShadowProtect
Considered Both Products
Acronis Advanced Backup
Chose Acronis Advanced Backup
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good …
Chose Acronis Advanced Backup
Acronis is a great solution and provides a flexible amount of ways to backup and restore data. For software, it competes directly with Carbonite, ShadowProtect, Veeam, and Veritas. Most of these solutions are agent based and require licenses for each. Acronis does a great …
Arcserve ShadowProtect
Chose Arcserve ShadowProtect
Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
Chose Arcserve ShadowProtect
ShadowProtect has great technology, and is easily one of the top 5 backup systems out there.
Top Pros
Top Cons
Features
Acronis Advanced BackupArcserve ShadowProtect
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Advanced Backup
8.0
4 Ratings
4% below category average
Arcserve ShadowProtect
7.4
1 Ratings
7% below category average
Universal recovery8.64 Ratings8.01 Ratings
Instant recovery7.24 Ratings8.01 Ratings
Recovery verification7.23 Ratings7.01 Ratings
Business application protection8.82 Ratings9.01 Ratings
Multiple backup destinations8.44 Ratings8.01 Ratings
Incremental backup identification8.64 Ratings8.01 Ratings
Backup to the cloud9.23 Ratings5.01 Ratings
Deduplication and file compression6.83 Ratings6.01 Ratings
Snapshots7.22 Ratings6.01 Ratings
Flexible deployment7.43 Ratings7.01 Ratings
Management dashboard7.32 Ratings7.01 Ratings
Platform support8.24 Ratings8.01 Ratings
Retention options7.64 Ratings9.01 Ratings
Encryption8.94 Ratings8.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Advanced Backup
7.5
4 Ratings
9% below category average
Arcserve ShadowProtect
8.0
1 Ratings
4% below category average
Continuous data protection8.14 Ratings9.01 Ratings
Replication8.43 Ratings7.01 Ratings
Operational reporting and analytics5.43 Ratings00 Ratings
Malware protection6.94 Ratings00 Ratings
Multi-location capabilities7.93 Ratings00 Ratings
Ransomware Recovery8.42 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Acronis Advanced Backup
-
Ratings
Arcserve ShadowProtect
7.0
1 Ratings
8% below category average
Disaster Recovery Planning00 Ratings7.01 Ratings
Hot Sites00 Ratings7.01 Ratings
Disaster Recovery Testing00 Ratings7.01 Ratings
Automated Disaster Recovery00 Ratings7.01 Ratings
Best Alternatives
Acronis Advanced BackupArcserve ShadowProtect
Small Businesses
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 8.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Zerto
Zerto
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Advanced BackupArcserve ShadowProtect
Likelihood to Recommend
8.3
(13 ratings)
7.0
(7 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.6
(3 ratings)
8.0
(3 ratings)
User Testimonials
Acronis Advanced BackupArcserve ShadowProtect
Likelihood to Recommend
Acronis
The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.
Read full review
Arcserve
In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.
Read full review
Pros
Acronis
  • Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
  • Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
  • Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
Read full review
Arcserve
  • You can virtualize your backups using Virtualbox, a free program that works on any PC.
  • Backups are versatile, and you can back up to any location you'd like.
  • Alerting can be set up for failed backups.
Read full review
Cons
Acronis
  • They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite.
  • They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now.
Read full review
Arcserve
  • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
  • SPX remote management isn't easy out of the box.
Read full review
Likelihood to Renew
Acronis
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Read full review
Arcserve
No answers on this topic
Usability
Acronis
the interface is clean and easy to understand, things arent stacked 4-5 menus deep. logs and straight forward and easy to understand the problem
Read full review
Arcserve
No answers on this topic
Support Rating
Acronis
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
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Arcserve
We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.
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Alternatives Considered
Acronis
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Read full review
Arcserve
Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
Read full review
Return on Investment
Acronis
  • You have to watch for storage creep. The cost for storage can get away from you if you are not careful.
  • We have 2 cloud servers that we moved off Acronis storage and onto our own cloud server. That has reduced our long term cost by 23%
Read full review
Arcserve
  • We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
  • The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
  • While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
  • Storagecraft Cloud is fairly expensive compared to competitors.
Read full review
ScreenShots