Acronis Advanced Backup (formerly Cyber Backup Cloud)
52 Ratings
SmartVault
6 Ratings

Acronis Advanced Backup (formerly Cyber Backup Cloud)

52 Ratings
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Score 7.8 out of 100

Based on 52 reviews and ratings

SmartVault

6 Ratings
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Score 6.2 out of 100

Based on 6 reviews and ratings

Feature Set Ratings

    File Sharing & Management

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Feature Set Not Supported
    N/A
    10.0

    SmartVault

    100%
    SmartVault ranks higher in 3/3 features
    SmartVault ranks higher in 3/3 features

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Access control

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File search

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Cloud Storage Security & Administration

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Feature Set Not Supported
    N/A
    9.5

    SmartVault

    95%
    SmartVault ranks higher in 2/2 features
    SmartVault ranks higher in 2/2 features

    User and role management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    File organization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Cloud Storage Platform

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Feature Set Not Supported
    N/A
    10.0

    SmartVault

    100%
    SmartVault ranks higher in 2/2 features
    SmartVault ranks higher in 2/2 features

    Performance

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Reliability

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Acronis Advanced Backup (formerly Cyber Backup Cloud) is rated higher in 1 area: Support Rating
    • Acronis Advanced Backup (formerly Cyber Backup Cloud) and SmartVault are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    90%
    9 Ratings
    9.0

    SmartVault

    90%
    1 Rating

    Likelihood to Renew

    9.1

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    91%
    1 Rating

    SmartVault

    N/A
    0 Ratings

    Support Rating

    8.6

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    86%
    6 Ratings
    2.0

    SmartVault

    20%
    2 Ratings

    Likelihood to Recommend

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.

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    Dan Gospe | TrustRadius Reviewer
    Dan Gospe
    View all 9 answers on this topic

    SmartVault

    SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.

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    John Griffing | TrustRadius Reviewer
    John Griffing
    View all 1 answers on this topic

    Pros

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    • Single pane of glass for managing customer tenants
    • Quick and reliable backup recovery
    • Both onsite and offsite backup destinations are supported

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    Josh Spern | TrustRadius Reviewer
    Josh Spern
    View all 9 answers on this topic

    SmartVault

    • Cloud document storage.
    • Transmission of tax returns to client.

    Read full review

    John Griffing | TrustRadius Reviewer
    John Griffing
    View all 1 answers on this topic

    Cons

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
    • License per machine can get costly if large number of computers or servers.

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    Derek Schroeder | TrustRadius Reviewer
    Derek Schroeder
    View all 9 answers on this topic

    SmartVault

    • They have cut back on support as have many SaaS companies recently.
    • The documentation can sometimes be a little difficult to follow.

    Read full review

    John Griffing | TrustRadius Reviewer
    John Griffing
    View all 1 answers on this topic

    Pricing Details

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules

    —
    Additional Pricing Details
    —

    SmartVault

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0

    SmartVault Editions & Modules

    Edition
    Starter$161
    Professional$201
    EnterpriseContact sales team
    Accounting Pro$403
    1. per user/per month
    2. none
    3. per user/per month
    Additional Pricing Details
    —

    Likelihood to Renew

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1
    Based on 1 answer
    The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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    Dan Gospe | TrustRadius Reviewer
    Dan Gospe
    View all 1 answers on this topic

    SmartVault

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.6
    Based on 6 answers
    We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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    Gary Fouche | TrustRadius Reviewer
    Gary Fouche
    View all 6 answers on this topic

    SmartVault

    SmartVault 2.0
    Based on 2 answers
    Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

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    John Griffing | TrustRadius Reviewer
    John Griffing
    View all 2 answers on this topic

    Alternatives Considered

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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    Rob Rotundo | TrustRadius Reviewer
    Rob Rotundo
    View all 9 answers on this topic

    SmartVault

    Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.

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    John Griffing | TrustRadius Reviewer
    John Griffing
    View all 1 answers on this topic

    Return on Investment

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    • It's been a great investment especially knowing our data is protected.
    • We no longer worry about upgrade storage hardware or devices.

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    Michael O'Riley | TrustRadius Reviewer
    Michael O'Riley
    View all 9 answers on this topic

    SmartVault

    • Expensive product but the ROI is still excellent.
    • Can't see how any accounting firm could get by without it.

    Read full review

    John Griffing | TrustRadius Reviewer
    John Griffing
    View all 1 answers on this topic

    Add comparison