Acronis Advanced Backup vs. SmartVault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Advanced Backup
Score 7.3 out of 10
N/A
Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.N/A
SmartVault
Score 4.9 out of 10
N/A
SmartVault is a file syncing and sharing option from the Houston based company of the same name.
$16
per user/per month
Pricing
Acronis Advanced BackupSmartVault
Editions & Modules
No answers on this topic
Starter
$16
per user/per month
Professional
$20
per user/per month
Accounting Pro
$40
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
Acronis Advanced BackupSmartVault
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Advanced BackupSmartVault
Top Pros
Top Cons
Features
Acronis Advanced BackupSmartVault
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Advanced Backup
6.6
1 Ratings
25% below category average
SmartVault
-
Ratings
Universal recovery7.31 Ratings00 Ratings
Instant recovery5.51 Ratings00 Ratings
Recovery verification6.41 Ratings00 Ratings
Business application protection7.31 Ratings00 Ratings
Multiple backup destinations7.31 Ratings00 Ratings
Incremental backup identification7.31 Ratings00 Ratings
Backup to the cloud7.31 Ratings00 Ratings
Deduplication and file compression6.41 Ratings00 Ratings
Snapshots3.61 Ratings00 Ratings
Flexible deployment7.31 Ratings00 Ratings
Management dashboard6.41 Ratings00 Ratings
Platform support6.41 Ratings00 Ratings
Retention options7.31 Ratings00 Ratings
Encryption7.31 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Advanced Backup
5.8
1 Ratings
33% below category average
SmartVault
-
Ratings
Continuous data protection7.31 Ratings00 Ratings
Replication5.51 Ratings00 Ratings
Operational reporting and analytics2.71 Ratings00 Ratings
Malware protection6.41 Ratings00 Ratings
Multi-location capabilities6.41 Ratings00 Ratings
Ransomware Recovery6.41 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Acronis Advanced Backup
-
Ratings
SmartVault
8.3
2 Ratings
2% below category average
Document collaboration00 Ratings10.01 Ratings
Access control00 Ratings5.02 Ratings
File search00 Ratings10.01 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Acronis Advanced Backup
-
Ratings
SmartVault
7.0
2 Ratings
22% below category average
User and role management00 Ratings9.01 Ratings
File organization00 Ratings5.02 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Acronis Advanced Backup
-
Ratings
SmartVault
5.0
2 Ratings
52% below category average
Performance00 Ratings5.02 Ratings
Reliability00 Ratings5.02 Ratings
Best Alternatives
Acronis Advanced BackupSmartVault
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Advanced BackupSmartVault
Likelihood to Recommend
6.8
(10 ratings)
1.0
(2 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.6
(3 ratings)
2.0
(1 ratings)
User Testimonials
Acronis Advanced BackupSmartVault
Likelihood to Recommend
Acronis
Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you. Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders. I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Read full review
SmartVault Corporation
SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
Read full review
Pros
Acronis
  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
Read full review
SmartVault Corporation
  • Easy navigation
  • Email notifications
  • Document previews
Read full review
Cons
Acronis
  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Read full review
SmartVault Corporation
  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
Read full review
Likelihood to Renew
Acronis
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Read full review
SmartVault Corporation
No answers on this topic
Support Rating
Acronis
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Read full review
SmartVault Corporation
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
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Alternatives Considered
Acronis
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
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SmartVault Corporation
Sales team was responsive, price was good, functionality was acceptable
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Return on Investment
Acronis
  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Read full review
SmartVault Corporation
  • has made sharing documents with large numbers of clients easier
  • has forced us into using their service, or spending time to find a better alternative, in my experience.
  • Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection
Read full review
ScreenShots