38 Ratings
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Score 8.6 out of 100
28 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe | TrustRadius Reviewer

SugarSync

When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
9.5
Versioning
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
8.2
Video files
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
9.1
Audio files
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0
Document collaboration
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0
Access control
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0
File search
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
9.1
Device sync
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0

Cloud Storage Security & Administration

Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
9.7
User and role management
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0
File organization
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
9.1
Device management
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0

Cloud Storage Platform

Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0
Performance
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0
Reliability
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0
Storage Reports
Acronis Advanced Backup (formerly Cyber Backup Cloud)
SugarSync
10.0

Pros

Acronis Advanced Backup (formerly Cyber Backup Cloud)

  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
Josh Spern | TrustRadius Reviewer

SugarSync

  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Tom Ball | TrustRadius Reviewer

Cons

Acronis Advanced Backup (formerly Cyber Backup Cloud)

  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Derek Schroeder | TrustRadius Reviewer

SugarSync

  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
AnnA Lundgren | TrustRadius Reviewer

Likelihood to Renew

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe | TrustRadius Reviewer

SugarSync

SugarSync 9.0
Based on 3 answers
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
Anonymous | TrustRadius Reviewer

Support Rating

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.5
Based on 6 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche | TrustRadius Reviewer

SugarSync

SugarSync 10.0
Based on 1 answer
Customer service is amazing, they are always fast to respond and very helpful.
Samantha Crawford | TrustRadius Reviewer

Alternatives Considered

Acronis Advanced Backup (formerly Cyber Backup Cloud)

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo | TrustRadius Reviewer

SugarSync

SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
Richard Foster | TrustRadius Reviewer

Return on Investment

Acronis Advanced Backup (formerly Cyber Backup Cloud)

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley | TrustRadius Reviewer

SugarSync

  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

Pricing Details

Acronis Advanced Backup (formerly Cyber Backup Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules

Additional Pricing Details

SugarSync

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SugarSync Editions & Modules

Edition
100 GB$7.491
250 GB$9.991
500 GB$18.951
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acronis Advanced Backup (formerly Cyber Backup Cloud)
9.0
SugarSync
9.7

Likelihood to Renew

Acronis Advanced Backup (formerly Cyber Backup Cloud)
9.1
SugarSync
9.0

Support Rating

Acronis Advanced Backup (formerly Cyber Backup Cloud)
8.5
SugarSync
10.0

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