52 Ratings
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Score 7.8 out of 100
27 Ratings
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Score 9.9 out of 100

Feature Set Ratings

    File Sharing & Management

    Acronis Advanced Backup

    Feature Set Not Supported
    N/A
    9.4

    SugarSync

    94%
    SugarSync ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Video files

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Audio files

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Access control

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    File search

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Device sync

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Cloud Storage Security & Administration

    Acronis Advanced Backup

    Feature Set Not Supported
    N/A
    9.7

    SugarSync

    97%
    SugarSync ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    File organization

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Device management

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Cloud Storage Platform

    Acronis Advanced Backup

    Feature Set Not Supported
    N/A
    10.0

    SugarSync

    100%
    SugarSync ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Reliability

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Storage Reports

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Attribute Ratings

    • Acronis Advanced Backup is rated higher in 1 area: Likelihood to Renew
    • SugarSync is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Acronis Advanced Backup

    90%
    9 Ratings
    10.0

    SugarSync

    100%
    10 Ratings

    Likelihood to Renew

    9.1

    Acronis Advanced Backup

    91%
    1 Rating
    9.0

    SugarSync

    90%
    3 Ratings

    Support Rating

    8.6

    Acronis Advanced Backup

    86%
    6 Ratings
    10.0

    SugarSync

    100%
    2 Ratings

    Likelihood to Recommend

    Acronis Advanced Backup

    Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
    Dan Gospe | TrustRadius Reviewer

    SugarSync

    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Anonymous | TrustRadius Reviewer

    Pros

    Acronis Advanced Backup

    • Single pane of glass for managing customer tenants
    • Quick and reliable backup recovery
    • Both onsite and offsite backup destinations are supported
    Josh Spern | TrustRadius Reviewer

    SugarSync

    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Tom Ball | TrustRadius Reviewer

    Cons

    Acronis Advanced Backup

    • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
    • License per machine can get costly if large number of computers or servers.
    Derek Schroeder | TrustRadius Reviewer

    SugarSync

    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    AnnA Lundgren | TrustRadius Reviewer

    Pricing Details

    Acronis Advanced Backup

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Acronis Advanced Backup Editions & Modules

    Additional Pricing Details

    SugarSync

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $7.5 per month

    SugarSync Editions & Modules

    Edition
    100 GB$7.491
    250 GB$9.991
    500 GB$18.951
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Acronis Advanced Backup

    Acronis Advanced Backup 9.1
    Based on 1 answer
    The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
    Dan Gospe | TrustRadius Reviewer

    SugarSync

    SugarSync 9.0
    Based on 3 answers
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Anonymous | TrustRadius Reviewer

    Support Rating

    Acronis Advanced Backup

    Acronis Advanced Backup 8.6
    Based on 6 answers
    We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
    Gary Fouche | TrustRadius Reviewer

    SugarSync

    SugarSync 10.0
    Based on 2 answers
    Customer service is amazing, they are always fast to respond and very helpful.
    Samantha Crawford | TrustRadius Reviewer

    Alternatives Considered

    Acronis Advanced Backup

    We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
    Rob Rotundo | TrustRadius Reviewer

    SugarSync

    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Richard Foster | TrustRadius Reviewer

    Return on Investment

    Acronis Advanced Backup

    • It's been a great investment especially knowing our data is protected.
    • We no longer worry about upgrade storage hardware or devices.
    Michael O'Riley | TrustRadius Reviewer

    SugarSync

    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

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