Acronis Advanced Backup (formerly Cyber Backup Cloud) vs SugarSync

Likelihood to Recommend

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.

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Dan Gospe

Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.

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Verified User

Team Lead in Information Technology

Education Management Company, 51-200 employees

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Feature Rating Comparison

Acronis Advanced Backup (formerly Cyber Backup Cloud)

SugarSync

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

Acronis Advanced Backup (formerly Cyber Backup Cloud)

SugarSync

User and role management

File organization

Device management

Acronis Advanced Backup (formerly Cyber Backup Cloud)

SugarSync

Performance

Reliability

Storage Reports

Pros

Single pane of glass for managing customer tenants
Quick and reliable backup recovery
Both onsite and offsite backup destinations are supported

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Josh Spern

Lead Systems Engineer

N2M TechnologyInformation Technology & Services, 11-50 employees

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Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
Works in the background - although this is true for all
You can share with others - including those who do not use SugarSync

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Tom Ball

Founder

DeskLodgeFacilities Services, 1-10 employees

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Cons

No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
License per machine can get costly if large number of computers or servers.

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Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

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Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.

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AnnA Lundgren

CEO (Chief Executive Officer)

AnnAs ByråMarketing and Advertising, 1-10 employees

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Likelihood to Renew

Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1

Based on 1 answer

The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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Dan Gospe

Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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SugarSync 9.0

Based on 3 answers

1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

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Verified User

Professional in Information Technology

Education Management Company, 1-10 employees

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Support Rating

Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.5

Based on 6 answers

We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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Gary Fouche

Co-Owner

Gravit8Information Technology and Services, 11-50 employees

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SugarSync 10.0

Based on 1 answer

Customer service is amazing, they are always fast to respond and very helpful.

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Samantha Crawford

Owner

All Occasion PhotographyPhotography, 1-10 employees

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Alternatives Considered

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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Rob Rotundo

Service Manager

Professional Computer AssociatesInformation Technology and Services, 11-50 employees

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SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.

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Richard Foster

President

Foster Management & Holdings, LLCVenture Capital & Private Equity, 1-10 employees

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Return on Investment

It's been a great investment especially knowing our data is protected.
We no longer worry about upgrade storage hardware or devices.

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Michael O'Riley

Director of Information Technology

International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees

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There were some opensource alternatives but we wanted something with better support which SugarSync offers.
We achieved faster project collaboration with SugarSync.

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Alan Matson, CCNA:S, MCP

Senior Security Engineer

InsightInformation Technology and Services, 5001-10,000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

SugarSync Editions & Modules

Edition

100 GB	$7.49¹
250 GB	$9.99¹
500 GB	$18.95¹

per month

Additional Pricing Details

—

Rating Summary

Acronis Advanced Backup (formerly Cyber Backup Cloud)

SugarSync

Acronis Advanced Backup (formerly Cyber Backup Cloud)

SugarSync

Acronis Advanced Backup (formerly Cyber Backup Cloud)

SugarSync

Likelihood to Recommend