Acronis Advanced Backup vs. SugarSync

The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.

When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.

Incentivized

• Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
• Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
• Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.

Incentivized

• Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
• Works in the background - although this is true for all
• You can share with others - including those who do not use SugarSync

Incentivized

• They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite.
• They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now.

Incentivized

• Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.

Incentivized

The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

Incentivized

1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

the interface is clean and easy to understand, things arent stacked 4-5 menus deep. logs and straight forward and easy to understand the problem

We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

Incentivized

Customer service is amazing, they are always fast to respond and very helpful.

Incentivized

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

Incentivized

SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.

Incentivized

• You have to watch for storage creep. The cost for storage can get away from you if you are not careful.
• We have 2 cloud servers that we moved off Acronis storage and onto our own cloud server. That has reduced our long term cost by 23%

• There were some opensource alternatives but we wanted something with better support which SugarSync offers.
• We achieved faster project collaboration with SugarSync.

Incentivized