Acronis Advanced Backup vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Advanced Backup
Score 7.2 out of 10
N/A
Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.N/A
SugarSync
Score 10.0 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Pricing
Acronis Advanced BackupSugarSync
Editions & Modules
No answers on this topic
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
Acronis Advanced BackupSugarSync
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Advanced BackupSugarSync
Top Pros
Top Cons
Features
Acronis Advanced BackupSugarSync
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Advanced Backup
6.6
1 Ratings
25% below category average
SugarSync
-
Ratings
Universal recovery7.31 Ratings00 Ratings
Instant recovery5.51 Ratings00 Ratings
Recovery verification6.41 Ratings00 Ratings
Business application protection7.31 Ratings00 Ratings
Multiple backup destinations7.31 Ratings00 Ratings
Incremental backup identification7.31 Ratings00 Ratings
Backup to the cloud7.31 Ratings00 Ratings
Deduplication and file compression6.41 Ratings00 Ratings
Snapshots3.61 Ratings00 Ratings
Flexible deployment7.31 Ratings00 Ratings
Management dashboard6.41 Ratings00 Ratings
Platform support6.41 Ratings00 Ratings
Retention options7.31 Ratings00 Ratings
Encryption7.31 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Advanced Backup
5.8
1 Ratings
33% below category average
SugarSync
-
Ratings
Continuous data protection7.31 Ratings00 Ratings
Replication5.51 Ratings00 Ratings
Operational reporting and analytics2.71 Ratings00 Ratings
Malware protection6.41 Ratings00 Ratings
Multi-location capabilities6.41 Ratings00 Ratings
Ransomware Recovery6.41 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Acronis Advanced Backup
-
Ratings
SugarSync
9.4
8 Ratings
11% above category average
Versioning00 Ratings8.06 Ratings
Video files00 Ratings9.05 Ratings
Audio files00 Ratings10.05 Ratings
Document collaboration00 Ratings10.07 Ratings
Access control00 Ratings10.08 Ratings
File search00 Ratings9.08 Ratings
Device sync00 Ratings10.08 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Acronis Advanced Backup
-
Ratings
SugarSync
9.7
8 Ratings
12% above category average
User and role management00 Ratings10.07 Ratings
File organization00 Ratings9.08 Ratings
Device management00 Ratings10.08 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Acronis Advanced Backup
-
Ratings
SugarSync
10.0
8 Ratings
17% above category average
Performance00 Ratings10.08 Ratings
Reliability00 Ratings10.08 Ratings
Storage Reports00 Ratings10.06 Ratings
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Acronis Advanced BackupSugarSync
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User Ratings
Acronis Advanced BackupSugarSync
Likelihood to Recommend
7.3
(10 ratings)
10.0
(10 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.0
(3 ratings)
Support Rating
8.6
(3 ratings)
10.0
(1 ratings)
User Testimonials
Acronis Advanced BackupSugarSync
Likelihood to Recommend
Acronis
Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you. Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders. I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
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Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
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Pros
Acronis
  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
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Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
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Cons
Acronis
  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
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Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
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Likelihood to Renew
Acronis
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
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Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Support Rating
Acronis
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
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Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
Acronis
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
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Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
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Return on Investment
Acronis
  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
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Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
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ScreenShots