What users are saying about

Acronis Backup

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Top Rated
78 Ratings
20 Ratings

Acronis Backup

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Top Rated
78 Ratings
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Score 8.2 out of 101
20 Ratings
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Score 6.8 out of 101

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Likelihood to Recommend

Acronis Backup

I actually think that it works great for most scenarios.
Kevin Cooper profile photo

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Feature Rating Comparison

Data Center Backup

Acronis Backup
AppAssure
6.7
Universal recovery
Acronis Backup
AppAssure
8.0
Live recovery
Acronis Backup
AppAssure
8.0
Recovery verification
Acronis Backup
AppAssure
9.1
Business application protection
Acronis Backup
AppAssure
6.4
Multiple backup destinations
Acronis Backup
AppAssure
9.8
Incremental backup identification
Acronis Backup
AppAssure
7.0
Backup to the cloud
Acronis Backup
AppAssure
5.1
Deduplication and file compression
Acronis Backup
AppAssure
3.1
Snapshots
Acronis Backup
AppAssure
4.1

Pros

  • It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
  • It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
  • Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
  • It is very reliable. Backups very rarely fail and are easy to fix when they do.
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  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
Tony Albanese profile photo

Cons

  • You can find local resources but you cannot search the network globally. You have to input an IP/DNS name to search. Whereas in the previous version 11.7, you could search and find locations without having to use these references.
  • The interface is somewhat slow to load
  • The licensing is very difficult to navigate if you are using Acronis in different locations because you have to have a controller on different subnets and you can't sync the licensing across the network
  • Also, keeping track of what the computer is using what license if you have not added to the management controller is difficult.
  • My biggest issue with Acronis Backup Advanced 12.5 is if the hard drive on your machine starts to fail you cannot run the software to back up the machine. I spent a lot of time with support with just this issue and they could do nothing until I replaced the hard drive but at that point, I could not run a backup so I had to use the oldest backup I had.
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  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
Tony Albanese profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo

Alternatives Considered

Acronis does not slow your system down when running backups as Symantec did. Some people have an issue with CPU's being impacted but overall it's not an issue.
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Price, features, and ease of use made AppAssure an easy decision for us.
Tony Albanese profile photo

Scalability

Acronis Backup7.7
Based on 26 answers
Simple, easy to use, amazing support.
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • Secure Data backup on and off premises
  • Save Data from Ransomware
  • Easy management using acronis advance
Boon Hian Lim profile photo
  • The compression and dedupe have been great. We are able to back up 10 VMs on only a 2 TB repository. We take differentials every 15 minutes and have held on to backup data for the past 3 years.
  • The pricing of AppAssure is very competitive to the market. However, now that enterprise level backup is more of a commodity, the view of looking at AppAssure should be the Dell backup suite as whole, rather than AppAssure itself.
  • Fast recovery and mount points.
No photo available

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details