What users are saying about

Acronis Backup

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Top Rated
75 Ratings

Acronis Backup

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Top Rated
75 Ratings
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Score 8.1 out of 101
22 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Acronis Backup

It's excellent if you work with critical data that you cannot afford to lose. You would need above average knowledge of PC's to install, set it up and have it running though - or you need your IT team to do it for you. If you are a user without above average IT knowledge or an IT team to back you up, I would recommend looking for an alternative. I also wouldn't recommend it for personal use i.e if you need a back up for your photos, movies etc. Simply because there are cheaper options that will do that job well.
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Carbonite Availability

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
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Pros

  • It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
  • It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
  • Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
  • It is very reliable. Backups very rarely fail and are easy to fix when they do.
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  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
John Stalzer profile photo

Cons

  • You can find local resources but you cannot search the network globally. You have to input an IP/DNS name to search. Whereas in the previous version 11.7, you could search and find locations without having to use these references.
  • The interface is somewhat slow to load
  • The licensing is very difficult to navigate if you are using Acronis in different locations because you have to have a controller on different subnets and you can't sync the licensing across the network
  • Also, keeping track of what the computer is using what license if you have not added to the management controller is difficult.
  • My biggest issue with Acronis Backup Advanced 12.5 is if the hard drive on your machine starts to fail you cannot run the software to back up the machine. I spent a lot of time with support with just this issue and they could do nothing until I replaced the hard drive but at that point, I could not run a backup so I had to use the oldest backup I had.
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  • Reporting - Reporting is a very important tool which is required by auditors after performing failover tests. I know they are currently working on this, and we hope to see a working product that we can use shortly.
  • The inability of using the latest versions on the older OSs. When we migrate or protect 2003 servers, we have to stay with version 7. It would be nice to be able to use version 8 and well as it's new features.
John Stalzer profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
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Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
Carbonite Availability8.2
Based on 1 answer
the product UI is user friendly and product is straightforward to use.
Artur Estanqueiro profile photo

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
Carbonite Availability7.3
Based on 1 answer
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
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Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
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Alternatives Considered

Acronis does not slow your system down when running backups as Symantec did. Some people have an issue with CPU's being impacted but overall it's not an issue.
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Zerto is a very nice tool when performing virtual to virtual replication. If you were to add a physical server in the mix, it would not be able to handle that server or the data on it.Veeam is a way is similar to Zerto where it only has the ability to handle virtual to virtual replication. The big difference is that it's not continuous replication. It uses a snapshot technology to grab the changes from the last snapshot and replicate that over.
John Stalzer profile photo

Scalability

Acronis Backup7.7
Based on 26 answers
For the majority of smaller companies, this solution is the best fit. If a company begins to have numerous servers and a large amount of data, this solution may no longer be the best fit.
Derek Schroeder profile photo
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Return on Investment

  • We just started rolling this out, I can tell you it has cut down on man hours babysitting backups. We no longer have to do that.
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  • The time alone saved is worth the product.
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Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Carbonite Availability

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details