What users are saying about

Acronis Backup<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
74 Ratings

Acronis Backup<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Carbonite Availability

22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Acronis Backup

If you are on a Windows environment and you want to implement a super easy backup solution, Acronis will do the trick. There are other pricier backup solutions out there, but if your environment is small and you only need to backup locally, it works like a dream. I was always pleased whenever I had to restore a backup.
No photo available

Carbonite Availability

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
No photo available

Pros

  • This software is really easy to implement. You are up and running within a day.
  • Restores are extremely easy to implement.
  • When you do need to contact support they are really helpful.
No photo available
  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
John Stalzer profile photo

Cons

  • It can be a little expensive.
  • You have to install an agent on your servers.
  • I did not have great luck with it backing up Linux servers.
No photo available
  • More verbose error messages. So we can fix problems with more ease
  • More bandwidth settings for throttling.
  • Ability to restart services on servers from the double take console
Adhir Kamal profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
Carbonite Availability8.2
Based on 1 answer
the product UI is user friendly and product is straightforward to use.
Artur Estanqueiro profile photo

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
Carbonite Availability7.3
Based on 1 answer
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
No photo available

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We had in place a Symantec Backup Exec (2014) solution in place - this was running on a physical device with an attached tape library. This would be perfect for a smaller company needing cost-effective off-site storage.
But for us, this had a number of limitations:
1) User accountability - all user's actions within the backup system were untraceable as everything was complete as the generic user
2) Our estate had moved to a mainly virtual platform and installing agents onto each VM was not cost effective
3) Offsite replication was not an easy setup on the Symantec version we had
Acronis offered us a competitive price if we showed we were replacing a competitor's product to reinforce the business decision.
No photo available
It's a cost effective solution for our smaller clients. However since doubletake is quite different from RecoverPoint. I can't do an apples to apples comparison.
Adhir Kamal profile photo

Scalability

Acronis Backup7.2
Based on 24 answers
We were able to tailor the Acronis platform to meet our specific number of machines and license types.
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • I've not had to use the recovery process yet, but I feel comfortable having my company's data in the cloud.
Mitch Hubbell profile photo
  • It has helped us to service our customers
  • It has helped us provide tools for re-sellers
  • It has allowed our customers to keep their critical apps running in the event of a disaster
No photo available

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Carbonite Availability

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details