What users are saying about

Acronis Backup

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Top Rated
75 Ratings
Top Rated
34 Ratings

Acronis Backup

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Top Rated
75 Ratings
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Score 8.1 out of 101
Top Rated
34 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Acronis Backup

I actually think that it works great for most scenarios.
Kevin Cooper profile photo

Carbonite Server Backup

Our organization (library) is probably relatively small compared to other companies, so I don't know if my experience is typical. I feel that Carbonite is well suited for our situation and does exactly what we need, which is back up our data to the cloud so that it's more secure. We needed an off-site solution, and Carbonite worked well for us.
Janet Kowal profile photo

Feature Rating Comparison

Data Center Backup

Acronis Backup
Carbonite Server Backup
7.0
Universal recovery
Acronis Backup
Carbonite Server Backup
8.2
Live recovery
Acronis Backup
Carbonite Server Backup
8.2
Recovery verification
Acronis Backup
Carbonite Server Backup
8.2
Business application protection
Acronis Backup
Carbonite Server Backup
7.7
Multiple backup destinations
Acronis Backup
Carbonite Server Backup
5.8
Incremental backup identification
Acronis Backup
Carbonite Server Backup
6.7
Backup to the cloud
Acronis Backup
Carbonite Server Backup
6.2
Deduplication and file compression
Acronis Backup
Carbonite Server Backup
7.3
Snapshots
Acronis Backup
Carbonite Server Backup
4.5

Pros

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Kevin Cooper profile photo
  • It provides a safety net in case of total local drive failures.
  • It provides a safety net in case our server quits operating.
  • It gives wonderful customer support if you come across any issues.
  • It allows you to pull particular files from prior days and can support many days worth of our company's in-house documentation.
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Cons

  • Not a lot of information about the reports unless you want them emailed.
  • Adding more to their knowledge base would be helpful.
  • The cost can be expensive if you have a lot of customers.
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  • I would love for Carbonite to backup my VMs from server 2012 R2 datacenter.
  • If a drive is not properly mapped, it won't let me browse to find it.
  • You must have your network drives mapped properly for it to find them for a backup.
Danny Cockrell profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
No score
No answers yet
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Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
No score
No answers yet
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Alternatives Considered

Barracuda Cloud Essentials has email security, archiving, and allows users to manage their own spam email. Barracuda also comes with a backup feature and it all works together under one roof. Barracuda has been our alternative to other major services on the market. Acronis does well as a backup service, but Barracuda provides us a much more broader experience as an IT client.
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We need a license for each server to backup to tape and then had to run it all at once here its not tied to key but to the amount of space I use ... more space, more money etc. I also don't have to worry about a license not registering, and I can run the backups all at once or layer them since they run independently.
Matt Cubbage profile photo

Scalability

Acronis Backup7.7
Based on 26 answers
I like using Acronis because I do not have to manage a lot of settings or perform a lot of tasks in order to restore a backup. I like what it offers, but I also want to take care of all my customer's needs. Those include archiving emails, web security, and backups all at the same time. We switched away from Acronis because we had other obligations to our clients. We did not switch because Acronis was a bad service to use. We also found them to be a tad bit expensive compared to their competitors.
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • Very easy to use. Requires very little continued administration once properly set up. Restoring backups, when necessary is simple as well
  • Being able to back up Windows Servers and other critical PCs, in a manner that I can virtually boot them back up at any time, is incredible. This saved us money, too, migrating off of a similar solution that cost almost 3 times as much
  • The automated task allows to run over night task of backup to decrease the impact of network traffic of our office allowing us to be safe and well backed up against unexpected incidents
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  • Saved us the money of having to buy a new tape backup system and the server that it would have run on.
  • It also helps that when an upgrade comes out we just install it - no worry of tapes not working or running out of room on a tape that night and having to fix it the next day.
  • These two alone saved us lots of money, man hours, and possible down time.
Matt Cubbage profile photo

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Carbonite Server Backup

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.