What users are saying about

Acronis Backup

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Top Rated
74 Ratings

Acronis Backup

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Top Rated
74 Ratings
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Score 8.1 out of 101
109 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

Acronis Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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Code42 (formerly CrashPlan)

I think for the money, there are better products. Code42 is a solid endpoint backup solution but it also comes with some hassles, such as the initial backup system resource problem. The portal is OK. It seems to require a lot of re-login and that's annoying. It is well-suited to an environment where there's not a lot of data to be backed up. If someone has multiple gigabytes, start the initial backup over the weekend to avoid user complaints
Kenneth Hess profile photo

Pros

  • Image backup and restore are very quick
  • Recover files and folders directly from File Explorer
  • Easy and Quick Installation
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  • Once the original backup is created, Code42 runs in the background and doesn't adversely affect user productivity or system performance.
  • Code42 is relatively easy to set up and deploy. A technical advisor walks you through the process, which is very handy and makes the process painless.
  • Code42 is centrally managed via webpage which gives administrators a lot of power and visibility into current backup status.
Kenneth Hess profile photo

Cons

  • It can be a little expensive.
  • You have to install an agent on your servers.
  • I did not have great luck with it backing up Linux servers.
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  • The first backup is taxing on the system. Some users report that their computers become almost useless. You can set maximum usage and idle time usage parameters but the original backup is still time and resource consuming. Be prepared.
  • The initial setup is lengthy and confusing. If it weren't for the walkthrough with the technical support administrator, I would never have attempted it.
  • Feedback from the admin portal is non-existent. We had multiple systems whose backups wouldn't start and finally realized, through other means, that we were out of licenses.
  • Users can stop and disable the service.
Kenneth Hess profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
Code42 (formerly CrashPlan)9.9
Based on 2 answers
No other product works as well.
Clifford Goeke profile photo

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
Code42 (formerly CrashPlan)9.7
Based on 3 answers
We use the program and I have personally recommended and help set it up on several client personal computers.
Clifford Goeke profile photo

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
Code42 (formerly CrashPlan)9.9
Based on 4 answers
I've only had to call them a few times, but I've never had an issue. Like all support, you may have to wait a few (nothing monstrous, but there can be a little wait) but once you have a person they see it through to the end. They walk you through your issue and point you to articles that will help (now and in the future). I'm never felt rushed or ignored and my problems have always been resolved.
Nathan Venno profile photo

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
Code42 (formerly CrashPlan)9.7
Based on 2 answers
for stand alone remote users it might be helpful to get an automation install script made.
Clifford Goeke profile photo

Alternatives Considered

I used this in place of Backup Exec and was extremely pleased with it. Backup Exec is really confusing and the backups are unreliable. I loved replacing it with Acronis.
No photo available
We tried out both Mozy and Carbonite before choosing Crashplan - it was the simplicity and power of the backup application that led us to pick Crashplan. Backups and restores just made sense and the application was organized in a way that was easy to navigate and understand. The fact that we could encrypt the backups with our own encryption key was also a factor in the decision - we store some sensitive data as part of our training and have a need for that functionality.
Leora &quot;Sparky&quot; Thomas profile photo

Scalability

Acronis Backup7.7
Based on 26 answers
If you need a robust multisite backup solution, I would look elsewhere. If you need something small and affordable, Acronis will get the job done and get the job done well. I can't emphasize this enough: it just works.
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No score
No answers yet
No answers on this topic

Return on Investment

  • When we restore files quickly we minimize time lost. Acronis is great with this.
  • The overall investment is small when compared with other solutions.
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  • Workstation refreshes are simple to do when it comes to restoring files.
  • The ability to freeze former employee backups for a retention period gives you time to track down important files you may need on their computers.
  • Crashplan works group in a mixed OS environment. You can restore cross platform which is great if you have a user transitioning from one OS to another.
Dan Lepinski profile photo

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Code42 (formerly CrashPlan)

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details