What users are saying about

Acronis Backup

Top Rated
72 Ratings

Acronis Backup

Top Rated
72 Ratings
Score 7.9 out of 101

Code42 (formerly CrashPlan)

106 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

Acronis Backup

Acronis is great if you have a workstation failure and need a quick recovery. As long as you are recovering to a like machine the recovery is fairly easy.
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Code42 (formerly CrashPlan)

CrashPlan is a reliable, easy to use but very configurable data backup solution. It is an ideal choice for backing up users' data and even files on a file server, and not having to worry about tapes or other mediums. It's appropriate for anyone that needs to ensure their users' files are safe from everything from accidental deletion to ransomware. It is not a solution for bare-metal restore or for backing up/restoring individual database records since there are no agents that go along with it.
Alan Richtmyer profile photo

Pros

  • An image-based backup solution for small to medium businesses
  • Easy to mount and restore small or large amounts of data
  • Scalable as backup needs change over time
Derek Schroeder profile photo
  • Crashplan backs up everything with ease. By default it starts backing up your user profile without even having to configure it, and thats enough for many people to get up and running right away, but it is highly configurable if you want.
  • Restoring files is pretty effortless as well. Easy to browse to the file(s) you want, choose a point in time if you want, and restore. Viola!
  • Versioning is a great automatic feature as well. Many of my users have taken advantage of restoring a previous version of a file they've mistakenly overwritten.
  • Being able to backup to multiple destinations is great too. You can connect your own storage, choose it as a destination and it starts using it. The local destination backup option makes restoration of large data much quicker.
Alan Richtmyer profile photo

Cons

  • The UI can be hard to navigate for new users
  • Acronis sometimes does not show progress during a clone so it's hard to tell the status
No photo available
  • Dashboard reliability
  • Client interface
  • Easier upgrade process
Cedric BARNET profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
Code42 (formerly CrashPlan)9.9
Based on 2 answers
No other product works as well.
Clifford Goeke profile photo

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
Code42 (formerly CrashPlan)9.7
Based on 3 answers
We use the program and I have personally recommended and help set it up on several client personal computers.
Clifford Goeke profile photo

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
Code42 (formerly CrashPlan)9.8
Based on 4 answers
I've only had to wait once for an answer. That happened when the chat person had to escalate. Still got my problem fixed within an hour.
Clifford Goeke profile photo

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
Code42 (formerly CrashPlan)9.7
Based on 2 answers
for stand alone remote users it might be helpful to get an automation install script made.
Clifford Goeke profile photo

Alternatives Considered

We had in place a Symantec Backup Exec (2014) solution in place - this was running on a physical device with an attached tape library. This would be perfect for a smaller company needing cost-effective off-site storage.
But for us, this had a number of limitations:
1) User accountability - all user's actions within the backup system were untraceable as everything was complete as the generic user
2) Our estate had moved to a mainly virtual platform and installing agents onto each VM was not cost effective
3) Offsite replication was not an easy setup on the Symantec version we had
Acronis offered us a competitive price if we showed we were replacing a competitor's product to reinforce the business decision.
No photo available
We looked at file sync solutions that require an end user to move data independently, and two major things stuck out: 1. The human error factor was high. You cannot trust people to move files, even if they are important or they've agreed to move them on a certain schedule, and inevitably the expectation is that IT will automate the process. 2. File sync is not your friend. Versioning is lost, the constant overwriting of files is prohibitive to keeping data, and it is an administrative nightmare
Kayle Day profile photo

Scalability

Acronis Backup7.2
Based on 24 answers
Simple backup and easy restore
Boon Hian Lim profile photo
No score
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Return on Investment

  • Peace of mind. It is good to know that at any time we can have information restored for our users within minutes. Previous software needed an extended amount of time and failed often.
  • Data backup and recovery have been a breeze. As previously stated, we have had no issues with the process of restoring data, unlike we had with previous software.
Ethan Nick profile photo
  • I cannot speak for the bottom line, but I can speak for downtime. If any department is at a situation of "downtime" that interrupts the flow of production, this is potential loss for money. CrashPlan has been used to recover a few shared drives, reducing that downtime in our billing department, which in turn increased work productivity.
Mark Shanks profile photo

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Code42 (formerly CrashPlan)

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details