What users are saying about
131 Ratings
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Score 7.8 out of 100
57 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Cohesity Helios ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
8.9

Cohesity Helios

89%
Cohesity Helios ranks higher in 9/14 features

Universal recovery

9.1
91%
22 Ratings
9.9
99%
39 Ratings

Instant recovery

7.2
72%
21 Ratings
9.9
99%
82 Ratings

Recovery verification

8.3
83%
21 Ratings
8.3
83%
37 Ratings

Business application protection

7.5
75%
20 Ratings
7.1
71%
39 Ratings

Multiple backup destinations

8.9
89%
21 Ratings
8.9
89%
41 Ratings

Incremental backup identification

6.6
66%
22 Ratings
9.9
99%
42 Ratings

Backup to the cloud

7.0
70%
15 Ratings
9.0
90%
34 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
7.1
71%
44 Ratings

Snapshots

8.6
86%
19 Ratings
9.0
90%
42 Ratings

Flexible deployment

8.2
82%
10 Ratings
8.0
80%
40 Ratings

Management dashboard

7.6
76%
15 Ratings
9.9
99%
44 Ratings

Platform support

9.1
91%
15 Ratings
8.9
89%
44 Ratings

Retention options

9.1
91%
14 Ratings
9.0
90%
44 Ratings

Encryption

9.4
94%
12 Ratings
9.9
99%
42 Ratings

Attribute Ratings

  • Cohesity Helios is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Contract Terms and Pricing Model
  • Acronis Cyber Backup and Cohesity Helios are tied in 2 areas: Likelihood to Renew, Implementation Rating

Likelihood to Recommend

6.3

Acronis Cyber Backup

63%
47 Ratings
9.9

Cohesity Helios

99%
44 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings
9.1

Cohesity Helios

91%
1 Rating

Usability

5.2

Acronis Cyber Backup

52%
3 Ratings
8.6

Cohesity Helios

86%
8 Ratings

Support Rating

4.3

Acronis Cyber Backup

43%
5 Ratings
9.9

Cohesity Helios

99%
36 Ratings

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings
9.1

Cohesity Helios

91%
1 Rating

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating
8.2

Cohesity Helios

82%
2 Ratings

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings

Cohesity Helios

N/A
0 Ratings

Professional Services

Acronis Cyber Backup

N/A
0 Ratings
8.8

Cohesity Helios

88%
3 Ratings

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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Cohesity

Cohesity is very well suited to protecting virtualised workloads and is a significant improvement over IBM Spectrum Protect which we’ve replaced by Cohesity. We also protect a Netapp workload and whilst the on-prem side works really well careful planning of protection jobs is needed if you’ll be archiving these to Cloud.
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Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
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Cohesity

  • Instant spin up of test and dev machines is pretty amazing. Our last solution claimed to do this but the backing storage was much too slow t be of use.
  • Uploads to the cloud are simple to set up and you can leverage low cost blob storage.
  • The cluster nature of the solution makes upgrades seamless with zero downtime.
  • The entire cluster fits in 2U of space -- we are saving 8U in our main datacenter and all 6U we previously had offsite.
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Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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Cohesity

  • Replication performance - We needed support to provide some customizations in order to get our replication to work properly to another offsite cluster. We have been told that this issue is fixed in the newest general release.
  • Support - I would characterize the support as very good, but in a few instances I could tell my support agent needed to go higher up his chain to get clarification on features. I believe Cohesity is rapidly growing their support infrastructure as they put more hardware in the field.
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Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Cohesity Helios

Starting Price

Editions & Modules

Cohesity Helios editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Acronis

    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Read full review

    Cohesity

    No answers on this topic

    Usability

    Acronis

    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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    Cohesity

    The Cohesity platform with its user interface is easy to implement, rack space-saving, and easy to use on a daily business basis. Backup jobs and policies are easy to define, multiple machines and objects can be grouped for the same tasks. In general, Cohesity makes backup admins' lives much easier.
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    Support Rating

    Acronis

    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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    Cohesity

    Cohesity support is wonderful to work with. If your case is assigned to someone who is outside of your time zone, you are able to ask for it to be reassigned to someone in your time zone and no offense is taken; in fact, some of the support agents will call out that they see the time zone difference and if you want the case assigned to someone in your time zone, please request it be re-queued so that proper attention is given to it. This is rare in my experience and it makes it wonderful to work with them. I usually only request it be re-queued when I have a system down or severely degraded and need to work on it immediately. Great people to work with!
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    Implementation Rating

    Acronis

    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
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    Cohesity

    The layout of how to implement consistency should be thought through beforehand. Changing it after the application is time-consuming.
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    Alternatives Considered

    Acronis

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Read full review

    Cohesity

    We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive. Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup. CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.
    Read full review

    Contract Terms and Pricing Model

    Acronis

    I would love it if they offered better cloud space pricing or even "unlimited"
    Read full review

    Cohesity

    Cohesity Helios was included with our Cohesity DataPlatform purchase. The pricing to refresh our backup and software with Cohesity was less than our annual backup software renewal from our previous solution.
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    Scalability

    Acronis

    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Read full review

    Cohesity

    No answers on this topic

    Professional Services

    Acronis

    No answers on this topic

    Cohesity

    Overall Cohesity professional services like the rest of Cohesity are brilliant. We had some poor advice around how to carve up our Netapp protection jobs which has set us back but it has been acknowledged that a mistake was made by Cohesity and they promise for future engagements with new customers the lessons learnt with us will be integrated into their planning workshop for NAS onboarding.
    Read full review

    Return on Investment

    Acronis

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Read full review

    Cohesity

    • Cost savings from having to purchase and manage physical tapes, as well as the man-hours to swap them in and out and store them off site.
    • Extremely fast recovery times, can bring up a restored VM back in our environment in under a minute. Get back up and running much quicker.
    • Simplifies our disaster recovery strategy.
    • Initial cost can be pricey depending on your storage needs.
    Read full review

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