What users are saying about

Acronis Backup

Top Rated
72 Ratings

CommVault

Top Rated
52 Ratings

Acronis Backup

Top Rated
72 Ratings
Score 7.9 out of 101

CommVault

Top Rated
52 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

Acronis Backup

I actually think that it works great for most scenarios.
Kevin Cooper profile photo

CommVault

Well Suited: Large and complex environments with high retention and varied data sets. If VTL is desired this solution is amazing. Less Well Suited: Highly virtualized environments who need a simple turn key solution with fast recovery times.
Daniel Hereford profile photo

Feature Rating Comparison

Data Center Backup

Acronis Backup
CommVault
8.9
Universal recovery
Acronis Backup
CommVault
8.8
Live recovery
Acronis Backup
CommVault
7.9
Recovery verification
Acronis Backup
CommVault
8.5
Business application protection
Acronis Backup
CommVault
9.0
Multiple backup destinations
Acronis Backup
CommVault
9.1
Incremental backup identification
Acronis Backup
CommVault
9.1
Backup to the cloud
Acronis Backup
CommVault
9.1
Deduplication and file compression
Acronis Backup
CommVault
8.9
Snapshots
Acronis Backup
CommVault
8.8
Flexible deployment
Acronis Backup
CommVault
9.3
Management dashboard
Acronis Backup
CommVault
8.4
Platform support
Acronis Backup
CommVault
8.9
Retention options
Acronis Backup
CommVault
9.4
Encryption
Acronis Backup
CommVault
9.1

Pros

  • Image backup and restore are very quick
  • Recover files and folders directly from File Explorer
  • Easy and Quick Installation
No photo available
  • As the product has matured its efficient use of WAN resources has improved with deduplication allowing us to protect complex remote systems with limited bandwidth.
  • The Commvault interface provides a fairly consistent look and feel regardless of what type of agent or workload you are trying to protect.
  • The use of Storage polices allows for very granular control over how various workloads on the same system may be protected and retained.
  • The ability to create dynamic groups based on an endless number of attributes makes automation of backup sets easy.
  • Console auditing is great to prove who made changes to the environment as every change is logged within the system and can be retained for as long as you select.
  • The reporting engine is very robust and has flexibility to generate adhoc or scheduled reports.
Keith Luken profile photo

Cons

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
No photo available
  • The commcell browser tabs need to be static. When I am looking at the default subclient for a particular type of job, if I click on another client computer, it changes that default window into whatever I just clicked on. That is annoying. They could make the tab a little bigger and put a more detailed description in it so you can open up more tabs.
  • The job controller update intervals interfere with selecting multiple jobs and keeping them highlighted in case you need to suspend or kill multiple jobs. When it updates, it removes the selections.
  • Using JAVA is a hindrance because sometimes after you update multiple servers to a new service pack level, even after doing a manual refresh, it still says the old software version. You have to close out of the GUI and go back in for it to report properly. I think this is more of a JAVA issue and not a Commvault issue.
Jim Stephanek profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
CommVault3.0
Based on 1 answer
I feel like our previous solution was more reliable and flexible.
Elena Goryainova profile photo

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
CommVault7.6
Based on 2 answers
Not a simple solution to use and one with a lexicon and vocabulary you will need to be familiar with in order to use the product to its potential.
Daniel Hereford profile photo

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Acronis does not slow your system down when running backups as Symantec did. Some people have an issue with CPU's being impacted but overall it's not an issue.
No photo available
[We selected CommVault because it has] Much more flexibility, better support, easy to expand and grow, agnostic storage and dedupe options. Also, when speaking of backup to the cloud option, CommVault has a lot more experience, features, and flexibility. Also, built-in dedupe options and features were definitely a positive factor in determining which product to buy. In the end, it was the rich feature set that swayed us.
No photo available

Scalability

Acronis Backup7.2
Based on 24 answers
Does the job. Covers large and small scopes. It is nice to know that as our company expands, there are multiple software options available to support our backup needs and to possible make the expansion easier trough being able to view multiple servers through one station. We have yet to scale what we have set but communication with Acronis support has made us confident that it will be simple.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Great, easy to use backup solution for small to medium businesses
  • Can be cumbersome for management with complex deployments
  • Requires physical interaction to swap media and obtain offsite backups (unless sending data offsite is an option)
Derek Schroeder profile photo
  • With new licenses changes and optinons, ROI has improved greatly.
  • Having to retrain several employees have remained a challenge.
  • Other products are moving quicker to simplify their product set, CommVault is a little slower moving.
No photo available

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CommVault

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details