What users are saying about

Acronis Backup

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Top Rated
75 Ratings
20 Ratings

Acronis Backup

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Top Rated
75 Ratings
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Score 8.1 out of 101
20 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Acronis Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
No photo available

Data Domain

Best suited for backup target, that's what it was designed for. The ingestion rate is very high, data exfil not so much. Doesn't work very well as a NAS (though functionally, that's what it is). It's very good at block-level deduplication of disparate types of data.
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Feature Rating Comparison

Data Center Backup

Acronis Backup
Data Domain
8.2
Universal recovery
Acronis Backup
Data Domain
10.0
Live recovery
Acronis Backup
Data Domain
6.5
Recovery verification
Acronis Backup
Data Domain
5.9
Business application protection
Acronis Backup
Data Domain
7.8
Multiple backup destinations
Acronis Backup
Data Domain
9.6
Incremental backup identification
Acronis Backup
Data Domain
5.9
Backup to the cloud
Acronis Backup
Data Domain
10.0
Deduplication and file compression
Acronis Backup
Data Domain
10.0
Snapshots
Acronis Backup
Data Domain
8.7
Flexible deployment
Acronis Backup
Data Domain
7.0
Management dashboard
Acronis Backup
Data Domain
7.5
Platform support
Acronis Backup
Data Domain
8.0
Retention options
Acronis Backup
Data Domain
8.0
Encryption
Acronis Backup
Data Domain
9.5

Pros

  • It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
  • It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
  • Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
  • It is very reliable. Backups very rarely fail and are easy to fix when they do.
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  • MTree replication to another Data Domain system. The Data Domain performs the replication every 15 minutes, so our offsite data is never more than 15 minutes out of sync with production.
  • DDBoost provides a faster way to back up our data.
  • Data encryption at rest. This allows us to protect our database data.
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Cons

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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  • Depending on the model of Data Domain, there is a limit to the number of NFS/SMB threads that can run concurrently. When this limit is reached, the system is slow to respond to client requests.
  • Data Domain support is very slow to turn out new features and bug fixes in their code.
  • OS upgrades are very slow and disruptive.
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Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
Data Domain10.0
Based on 1 answer
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
No photo available

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Reputation & better price
No photo available
We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
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Scalability

Acronis Backup7.7
Based on 26 answers
For the majority of smaller companies, this solution is the best fit. If a company begins to have numerous servers and a large amount of data, this solution may no longer be the best fit.
Derek Schroeder profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • We just started rolling this out, I can tell you it has cut down on man hours babysitting backups. We no longer have to do that.
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  • Data Domain says 20+ hours per week when compared to using a tape library. Once the unit is configured it basically takes care of itself.
  • With MTree replication we no longer need to send tapes to an offsite storage facility.
  • Having a second data domain at our DR site allows us to perform recoveries from any of our replicated backups. We do not have to order and wait for tapes to arrive.
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Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Data Domain

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details