131 Ratings
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Score 7.8 out of 100
11 Ratings
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Score 10 out of 100

Feature Set Ratings

    Data Center Backup

    8.2

    Acronis Cyber Backup

    82%

    Spanning Backup for Salesforce

    Feature Set Not Supported
    N/A
    Acronis Cyber Backup ranks higher in 14/14 features

    Universal recovery

    9.1
    91%
    22 Ratings
    N/A
    0 Ratings

    Instant recovery

    7.2
    72%
    21 Ratings
    N/A
    0 Ratings

    Recovery verification

    8.3
    83%
    21 Ratings
    N/A
    0 Ratings

    Business application protection

    7.5
    75%
    20 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    8.9
    89%
    21 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    6.6
    66%
    22 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    7.0
    70%
    15 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    8.7
    87%
    14 Ratings
    N/A
    0 Ratings

    Snapshots

    8.6
    86%
    19 Ratings
    N/A
    0 Ratings

    Flexible deployment

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    Management dashboard

    7.6
    76%
    15 Ratings
    N/A
    0 Ratings

    Platform support

    9.1
    91%
    15 Ratings
    N/A
    0 Ratings

    Retention options

    9.1
    91%
    14 Ratings
    N/A
    0 Ratings

    Encryption

    9.4
    94%
    12 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Spanning Backup for Salesforce is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    6.3

    Acronis Cyber Backup

    63%
    47 Ratings
    9.0

    Spanning Backup for Salesforce

    90%
    4 Ratings

    Likelihood to Renew

    9.1

    Acronis Cyber Backup

    91%
    2 Ratings

    Spanning Backup for Salesforce

    N/A
    0 Ratings

    Usability

    5.2

    Acronis Cyber Backup

    52%
    3 Ratings

    Spanning Backup for Salesforce

    N/A
    0 Ratings

    Support Rating

    4.3

    Acronis Cyber Backup

    43%
    5 Ratings
    9.0

    Spanning Backup for Salesforce

    90%
    2 Ratings

    Implementation Rating

    9.1

    Acronis Cyber Backup

    91%
    2 Ratings

    Spanning Backup for Salesforce

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    8.0

    Acronis Cyber Backup

    80%
    1 Rating

    Spanning Backup for Salesforce

    N/A
    0 Ratings

    Product Scalability

    8.5

    Acronis Cyber Backup

    85%
    26 Ratings

    Spanning Backup for Salesforce

    N/A
    0 Ratings

    Likelihood to Recommend

    Acronis

    If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
    Read full review

    Spanning Cloud Apps, a Kaseya Company

    Spanning Backup for Salesforce is best for a company with data that doesn't expire. There is no retention of the data that is backed up as it completes daily incremental backups. If you only want specific time periods like a rolling 90 days, you will not be able to set this, so it may not be appropriate for this.
    Read full review

    Pros

    Acronis

    • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
    • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
    • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
    Read full review

    Spanning Cloud Apps, a Kaseya Company

    • Easy to install and use.
    • Integrates well with Salesforce and can be accessed from within Salesforce.
    • Specific changes to records or metadata can easily be identified and restored.
    Read full review

    Cons

    Acronis

    • The web interface is slow and can kick you off from time to time
    • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
    • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
    Read full review

    Spanning Cloud Apps, a Kaseya Company

    • It is a bit expensive, we are a large company so it adds up quickly
    • Sometimes takes longer than I'd like with data backing up and restoration
    • Takes a while for me in terms of learning curve
    Read full review

    Pricing Details

    Acronis Cyber Backup

    Starting Price

    $59

    Editions & Modules

    Acronis Cyber Backup editions and modules pricing
    EditionModules
    Acronis Cyber Backup591
    Acronis Cyber Backup592

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Spanning Backup for Salesforce

    Starting Price

    Editions & Modules

    Spanning Backup for Salesforce editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Acronis

      We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      No answers on this topic

      Usability

      Acronis

      I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      No answers on this topic

      Support Rating

      Acronis

      I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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      Spanning Cloud Apps, a Kaseya Company

      I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
      Read full review

      Implementation Rating

      Acronis

      I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      No answers on this topic

      Alternatives Considered

      Acronis

      We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      Very similar in features and setup. Spanning Backup for Salesforce was more affordable. After getting set up during the trial we were able to get that trial extended as we negotiated cost and contract and continued to use the same trail as production paid version as they update the subscription, not the install.
      Read full review

      Contract Terms and Pricing Model

      Acronis

      I would love it if they offered better cloud space pricing or even "unlimited"
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      No answers on this topic

      Scalability

      Acronis

      The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      No answers on this topic

      Return on Investment

      Acronis

      • Every times you restore a file, you see the value and the ROI of backup.
      • Backup is a great protection against ransomware, you can always restore files that has been infected.
      • When you want to go back in previous version of files, it can be life saver.
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      • Too expensive, $48 a month....we are spending over $15,000 a year. As we continue to scale, this cost will continue to increase
      • Not too many other negative impacts on ROI
      Read full review

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