What users are saying about
131 Ratings
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Score 7.8 out of 100
20 Ratings
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Score 7 out of 100

Feature Set Ratings

  • Tivoli Storage Manager ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
8.8

Tivoli Storage Manager

88%
Tivoli Storage Manager ranks higher in 9/14 features

Universal recovery

9.1
91%
22 Ratings
10.0
100%
1 Rating

Instant recovery

7.2
72%
21 Ratings
9.3
93%
3 Ratings

Recovery verification

8.3
83%
21 Ratings
9.0
90%
1 Rating

Business application protection

7.5
75%
20 Ratings
3.0
30%
1 Rating

Multiple backup destinations

8.9
89%
21 Ratings
10.0
100%
2 Ratings

Incremental backup identification

6.6
66%
22 Ratings
10.0
100%
2 Ratings

Backup to the cloud

7.0
70%
15 Ratings
N/A
0 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
10.0
100%
2 Ratings

Snapshots

8.6
86%
19 Ratings
N/A
0 Ratings

Flexible deployment

8.2
82%
10 Ratings
N/A
0 Ratings

Management dashboard

7.6
76%
15 Ratings
8.0
80%
2 Ratings

Platform support

9.1
91%
15 Ratings
7.2
72%
3 Ratings

Retention options

9.1
91%
14 Ratings
10.0
100%
3 Ratings

Encryption

9.4
94%
12 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Acronis Cyber Backup is rated higher in 1 area: Likelihood to Renew
  • Tivoli Storage Manager is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

6.3

Acronis Cyber Backup

63%
47 Ratings
9.0

Tivoli Storage Manager

90%
3 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings
1.0

Tivoli Storage Manager

10%
1 Rating

Usability

5.2

Acronis Cyber Backup

52%
3 Ratings

Tivoli Storage Manager

N/A
0 Ratings

Support Rating

4.3

Acronis Cyber Backup

43%
5 Ratings
8.3

Tivoli Storage Manager

83%
4 Ratings

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings

Tivoli Storage Manager

N/A
0 Ratings

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating

Tivoli Storage Manager

N/A
0 Ratings

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings

Tivoli Storage Manager

N/A
0 Ratings

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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IBM

Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
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Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
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IBM

  • The concept of "forever incremental" is very appealing to my understanding of how backups should happen.
  • The backups are tuned for fast restores and they sure are fast.
  • The media management is very good.
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Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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IBM

  • I do not see anything at the moment that requires change or adjusting. TSM works great for what we need it to do.
  • Note worth mentioning: We never had the opportunity to explore the VM backup functionality, as we are currently using VMware snapshots. This data protection solution came highly recommended to any business environment running VWware / virtualization.
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Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Tivoli Storage Manager

Starting Price

Editions & Modules

Tivoli Storage Manager editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Acronis

    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Read full review

    IBM

    Not required, company closed. TSM is not used in my current role at my current job.
    Read full review

    Usability

    Acronis

    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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    IBM

    No answers on this topic

    Support Rating

    Acronis

    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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    IBM

    The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
    Read full review

    Implementation Rating

    Acronis

    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Read full review

    IBM

    No answers on this topic

    Alternatives Considered

    Acronis

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Read full review

    IBM

    Tivoli no longer has a SharePoint agent, others do. We are looking at a product that is agentless (runs in VMWare) to relieve our staff from installing and maintaining agents on 300 servers.
    Read full review

    Contract Terms and Pricing Model

    Acronis

    I would love it if they offered better cloud space pricing or even "unlimited"
    Read full review

    IBM

    No answers on this topic

    Scalability

    Acronis

    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Read full review

    IBM

    No answers on this topic

    Return on Investment

    Acronis

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Read full review

    IBM

    • Simple, care free backups, especially if you do not use tapes and do not have to manage those.
    • Very fast restores as the libraries have everything available online.
    • Ease of locating the necessary data to restore
    Read full review

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