What users are saying about

Acronis Cyber Backup vs Unitrends MSP

Acronis Cyber Backup
101 Ratings
Unitrends MSP
9 Ratings

Acronis Cyber Backup

101 Ratings
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Score 8.2 out of 100

Based on 101 reviews and ratings

Unitrends MSP

9 Ratings
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Score 6.7 out of 100

Based on 9 reviews and ratings

Likelihood to Recommend

Acronis Cyber Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.

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Anonymous | TrustRadius Reviewer
Verified User
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Unitrends MSP

Unitrends is a very well suited backup solution for MSPs requiring diverse support for client systems, backup methods and storage. Its only 'cons' are that it does require some more technical knowledge of Linux, in particular, to potentially get deployments running smoothly and reporting nicely to other tools; and that deployments can sometimes be a bit rocky requiring a bit of troubleshooting to get things sorted between the appliance and agents, especially going into less than healthy client environments.

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Werner Baron | TrustRadius Reviewer
Werner Baron
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Pros

Acronis Cyber Backup

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.

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Kevin Cooper | TrustRadius Reviewer
Kevin Cooper
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Unitrends MSP

  • Management of all appliances can be done from 1 pane of glass.
  • Detailed and easy to read email reports make verifying operations very easy.
  • Centralized software updates for all appliances.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Acronis Cyber Backup

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors

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Anonymous | TrustRadius Reviewer
Verified User
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Unitrends MSP

  • Integration with Kaseya could be better.
  • The standalone backup product need s UI and other features.
  • Remote management of units would be useful.

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Anonymous | TrustRadius Reviewer
Verified User
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Likelihood to Renew

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.

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Ethan Nick | TrustRadius Reviewer
Ethan Nick
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Unitrends MSP

No score
No answers yet
No answers on this topic

Usability

Acronis Cyber Backup

Acronis Cyber Backup 8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.

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Ethan Nick | TrustRadius Reviewer
Ethan Nick
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Unitrends MSP

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Backup

Acronis Cyber Backup 7.0
Based on 2 answers
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.

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Ethan Nick | TrustRadius Reviewer
Ethan Nick
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Unitrends MSP

No score
No answers yet
No answers on this topic

Implementation Rating

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.

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Ethan Nick | TrustRadius Reviewer
Ethan Nick
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Unitrends MSP

No score
No answers yet
No answers on this topic

Alternatives Considered

Acronis Cyber Backup

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.

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Anonymous | TrustRadius Reviewer
Verified User
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Unitrends MSP

We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.

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Anonymous | TrustRadius Reviewer
Verified User
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Scalability

Acronis Cyber Backup

Acronis Cyber Backup 8.5
Based on 26 answers
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.

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Anonymous | TrustRadius Reviewer
Verified User
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Unitrends MSP

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Backup

  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.

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Anonymous | TrustRadius Reviewer
Verified User
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Unitrends MSP

  • In the beginning it had a good ROI.
  • Now the cost is prohibitive and no one wants it so we have had to find an alternative.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

Acronis Cyber Backup

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Acronis Cyber Backup Editions & Modules

On-premise Edition
Acronis Cyber Backup$59
    SaaS Edition
    Acronis Cyber Backup$59
      Additional Pricing Details
      —

      Unitrends MSP

      General

      Free Trial
      Yes
      Free/Freemium Version
      —
      Premium Consulting/Integration Services
      —
      Entry-level set up fee?
      No

      Unitrends MSP Editions & Modules

      —
      Additional Pricing Details
      —

      Add comparison