Likelihood to Recommend If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Read full review Users who accidentally deleted databases stored in their OneDrive were not able to recover them via Microsoft backup, so I used Veeam backup for Office 365 to recover the files needed for an important project. Veeam for Office 365 is great, and it is easy to recover lost Microsoft Teams files in a meeting.
Read full review Pros Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day. We have different classes of data which requires different retention policies. Acronis makes that easy to manage. Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM. Read full review My CFO seemed to have lost a whole year of important emails. I simply restored them to his mailbox in a matter of minutes. An employee left the company but an issue came up with a quote this person sent out. I could search his mailbox and got the quote as well as all communications from that customer. It is nice to be able to search emails in various mailboxes without disturbing the user. It is also nice to go back in time. Say they deleted those emails last month I can go back years if needed. Read full review Cons The web interface is slow and can kick you off from time to time I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors Read full review Veeam Backup for Microsoft 365 isn't 'multi geo' aware - this means we have to manually select resources to back up depending on their geo-location. Veeam Backup for Microsoft 365 doesn't backup Private Channels users create in a Team - there are workarounds for this but it would be nice if this just worked. Read full review Likelihood to Renew We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Read full review Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
Read full review Usability I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Read full review The functionality is very intuitive and easy to understand how to use the product. If anything, the information presented could be a little more verbose. I feel like it is lacking in the amount of information being shared regarding the backups compared to other products like Veeam Backup and Recovery.
Read full review Support Rating I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
Read full review Even though we are a small non-profit, support has always been there for help when needed. They are responsive and knowledgeable. If there are any shortcomings from Veeam for support, it is entirely on our end. With a small IT department, we easily get backlogged with projects.
Read full review Implementation Rating I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Read full review Would have marked a 10 but the storage in AWS was very complicated. Would be nice to have more help/guidance connecting to external storage.
Read full review Alternatives Considered We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Read full review As I stated earlier, Veeam is a great solution that just works and isn’t super expensive like with
Rubrik ,
Cohesity etc. however it is bring your own storage. Whether that’s disk or cloud. However as a result it doesn’t have quite as many add one and features as those other products. But it does backup great.
Read full review Contract Terms and Pricing Model I would love it if they offered better cloud space pricing or even "unlimited"
Read full review Scalability The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Read full review Return on Investment Every times you restore a file, you see the value and the ROI of backup. Backup is a great protection against ransomware, you can always restore files that has been infected. When you want to go back in previous version of files, it can be life saver. Read full review We use this tool to store our most sensitive Data safely where it's easy to get access while even offline mode. Streamlines our off boarding process for data retention by leveraging Veeam Backup for Microsoft 365. Flexible data storage either onsite or in the cloud. Which is very cost effective. Read full review ScreenShots Veeam Backup for Microsoft 365 Screenshots