What users are saying about
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Top Rated
1025 Ratings
123 Ratings
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Score 7.9 out of 100

Veeam Backup & Replication

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Top Rated
1025 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Data Center Backup

    Acronis Cyber Backup

    Feature Set Not Supported
    N/A
    8.6

    Veeam Backup & Replication

    86%
    Veeam Backup & Replication ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    8.5
    85%
    142 Ratings

    Live recovery

    N/A
    0 Ratings
    8.6
    86%
    151 Ratings

    Recovery verification

    N/A
    0 Ratings
    8.8
    88%
    154 Ratings

    Business application protection

    N/A
    0 Ratings
    8.7
    87%
    140 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    8.8
    88%
    165 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    8.9
    89%
    171 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    8.3
    83%
    106 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    8.6
    86%
    159 Ratings

    Snapshots

    N/A
    0 Ratings
    8.9
    89%
    148 Ratings

    Flexible deployment

    N/A
    0 Ratings
    8.4
    84%
    137 Ratings

    Management dashboard

    N/A
    0 Ratings
    8.4
    84%
    23 Ratings

    Platform support

    N/A
    0 Ratings
    8.6
    86%
    141 Ratings

    Retention options

    N/A
    0 Ratings
    8.6
    86%
    143 Ratings

    Encryption

    N/A
    0 Ratings
    8.2
    82%
    122 Ratings

    Attribute Ratings

    • Acronis Cyber Backup is rated higher in 1 area: Product Scalability
    • Veeam Backup & Replication is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    6.5

    Acronis Cyber Backup

    65%
    47 Ratings
    9.0

    Veeam Backup & Replication

    90%
    387 Ratings

    Likelihood to Renew

    9.1

    Acronis Cyber Backup

    91%
    2 Ratings
    9.9

    Veeam Backup & Replication

    99%
    20 Ratings

    Usability

    5.5

    Acronis Cyber Backup

    55%
    3 Ratings
    9.4

    Veeam Backup & Replication

    94%
    18 Ratings

    Availability

    Acronis Cyber Backup

    N/A
    0 Ratings
    8.1

    Veeam Backup & Replication

    81%
    4 Ratings

    Performance

    Acronis Cyber Backup

    N/A
    0 Ratings
    7.3

    Veeam Backup & Replication

    73%
    4 Ratings

    Support Rating

    4.6

    Acronis Cyber Backup

    46%
    5 Ratings
    9.8

    Veeam Backup & Replication

    98%
    36 Ratings

    Implementation Rating

    9.1

    Acronis Cyber Backup

    91%
    2 Ratings
    9.9

    Veeam Backup & Replication

    99%
    29 Ratings

    Contract Terms and Pricing Model

    8.0

    Acronis Cyber Backup

    80%
    1 Rating

    Veeam Backup & Replication

    N/A
    0 Ratings

    Product Scalability

    8.5

    Acronis Cyber Backup

    85%
    26 Ratings
    8.1

    Veeam Backup & Replication

    81%
    3 Ratings

    Likelihood to Recommend

    Acronis Cyber Backup

    If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
    Anonymous | TrustRadius Reviewer

    Veeam Backup & Replication

    I think the only real issues with giving Veeam a 10 is that the resources taken by the VSS processes, as well as the toll taken on a host are hard to rationalize. We have seen issues with hosts being brought to sub-optimal performance while a backup is taking place. We have also seen hosts that take longer to backup their guests because the resources are over-utilized, especially for management and disk access.
    Josh Sauer | TrustRadius Reviewer

    Pros

    Acronis Cyber Backup

    • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
    • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
    • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
    Kevin Cooper | TrustRadius Reviewer

    Veeam Backup & Replication

    • Veeam has built some very useful application-specific tools for recovering exchange server items, emails, etc.
    • Veeam is relatively simple to set up, but provides a lot of extended features should the need come one day. Features like replication and backup copy were not originally implemented in our project goals.
    • Support is outstanding, their SLAs are clearly outlined, and their engineers are easy to understand and their ticket opening flow is simple enough.
    Anonymous | TrustRadius Reviewer

    Cons

    Acronis Cyber Backup

    • The web interface is slow and can kick you off from time to time
    • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
    • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
    Anonymous | TrustRadius Reviewer

    Veeam Backup & Replication

    • Needs to be able to backup linux and mac instances as we have some use for that
    • I have heard nightmares for the cloud based backups and due to that I have steered from that attempt and went with a different company.
    • License costs could be better as the market has gotten more competitive in recent years.
    Christopher Shaw | TrustRadius Reviewer

    Pricing Details

    Acronis Cyber Backup

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $59

    Acronis Cyber Backup Editions & Modules

    On-premise Edition
    Acronis Cyber Backup$59
    1. none
    SaaS Edition
    Acronis Cyber Backup$59
    1. none
    Additional Pricing Details

    Veeam Backup & Replication

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0

    Veeam Backup & Replication Editions & Modules

    Edition
    Veeam Backup Essentials$4001
    Backup & ReplicationContact sales team
    Availability SuiteContact sales team
    1. per year 5 licenses
    2. none
    Additional Pricing Details
    Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.

    Likelihood to Renew

    Acronis Cyber Backup

    Acronis Cyber Backup 9.1
    Based on 2 answers
    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Ethan Nick | TrustRadius Reviewer

    Veeam Backup & Replication

    Veeam Backup & Replication 9.9
    Based on 20 answers
    I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
    George Rodgers-Clark | TrustRadius Reviewer

    Usability

    Acronis Cyber Backup

    Acronis Cyber Backup 5.5
    Based on 3 answers
    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
    Ethan Nick | TrustRadius Reviewer

    Veeam Backup & Replication

    Veeam Backup & Replication 9.4
    Based on 18 answers
    Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
    Cody Gordon | TrustRadius Reviewer

    Reliability and Availability

    Acronis Cyber Backup

    No score
    No answers yet
    No answers on this topic

    Veeam Backup & Replication

    Veeam Backup & Replication 8.1
    Based on 4 answers
    The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
    Guillermo Villamizar | TrustRadius Reviewer

    Performance

    Acronis Cyber Backup

    No score
    No answers yet
    No answers on this topic

    Veeam Backup & Replication

    Veeam Backup & Replication 7.3
    Based on 4 answers
    Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
    Cody Gordon | TrustRadius Reviewer

    Support Rating

    Acronis Cyber Backup

    Acronis Cyber Backup 4.6
    Based on 5 answers
    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
    Anonymous | TrustRadius Reviewer

    Veeam Backup & Replication

    Veeam Backup & Replication 9.8
    Based on 36 answers
    Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Acronis Cyber Backup

    Acronis Cyber Backup 9.1
    Based on 2 answers
    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Ethan Nick | TrustRadius Reviewer

    Veeam Backup & Replication

    Veeam Backup & Replication 9.9
    Based on 29 answers
    (I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
    Robert Paul | TrustRadius Reviewer

    Alternatives Considered

    Acronis Cyber Backup

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Anonymous | TrustRadius Reviewer

    Veeam Backup & Replication

    We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.
    Anonymous | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Acronis Cyber Backup

    Acronis Cyber Backup 8.0
    Based on 1 answer
    I would love it if they offered better cloud space pricing or even "unlimited"
    Al Schleicher | TrustRadius Reviewer

    Veeam Backup & Replication

    No score
    No answers yet
    No answers on this topic

    Scalability

    Acronis Cyber Backup

    Acronis Cyber Backup 8.5
    Based on 26 answers
    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Anonymous | TrustRadius Reviewer

    Veeam Backup & Replication

    Veeam Backup & Replication 8.1
    Based on 3 answers
    Scalability can be addressed in many ways, but there is a consequence:
    Higher performance and smaller backup windows may put too much stress on
    production storage, and therefore, on its performance and Availability
    to production workloads. To reduce stress on production storage, version
    9.5 introduces a new way of reading VM disks that is optimized for
    enterprise storage.
    Guillermo Villamizar | TrustRadius Reviewer

    Return on Investment

    Acronis Cyber Backup

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Anonymous | TrustRadius Reviewer

    Veeam Backup & Replication

    • Veeam Backup & Replication made it possible to restore a crashed virtual server quickly and without problems to another Hyper-V host. With Windows Server Backup it would have taken longer and more effort to get the same result.
    • With Veeam Backup & Replication we're making sure we have a good and functional backup which makes our software developers feel safer that their projects are really getting backupped
    Anonymous | TrustRadius Reviewer

    Screenshots

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