What users are saying about

Acronis Backup

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Top Rated
75 Ratings

Veeam Backup

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Top Rated
153 Ratings

Acronis Backup

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Top Rated
75 Ratings
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Score 8.1 out of 101

Veeam Backup

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Top Rated
153 Ratings
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Score 9 out of 101

Add comparison

Likelihood to Recommend

Acronis Backup

I actually think that it works great for most scenarios.
Kevin Cooper profile photo

Veeam Backup

Veeam Backup is a great addition to most environments. I would be hesitant in an environment where Veeam doesn't officially support a specific product class or OS level. You want to make sure if there is an issue that the Veeam Support is able to assist you.
Michael Jipping profile photo

Feature Rating Comparison

Data Center Backup

Acronis Backup
Veeam Backup
9.1
Universal recovery
Acronis Backup
Veeam Backup
8.9
Live recovery
Acronis Backup
Veeam Backup
9.2
Recovery verification
Acronis Backup
Veeam Backup
9.3
Business application protection
Acronis Backup
Veeam Backup
9.2
Multiple backup destinations
Acronis Backup
Veeam Backup
9.0
Incremental backup identification
Acronis Backup
Veeam Backup
9.4
Backup to the cloud
Acronis Backup
Veeam Backup
9.1
Deduplication and file compression
Acronis Backup
Veeam Backup
8.8
Snapshots
Acronis Backup
Veeam Backup
8.7
Flexible deployment
Acronis Backup
Veeam Backup
9.0
Management dashboard
Acronis Backup
Veeam Backup
9.2
Platform support
Acronis Backup
Veeam Backup
9.1
Retention options
Acronis Backup
Veeam Backup
9.2
Encryption
Acronis Backup
Veeam Backup
9.0

Pros

  • User-friendly interface makes it easy to manage.
  • Easy to restore files/systems.
  • Acronis supports mobile devices such as Android and Apple.
No photo available
  • Virtual Server Backup and Replication/Copy: Veeam is a leader in the virtual server backup environments for the past 7-10 years. With an agent-less configuration and multiple options to reduce the impact on your production environment, VEEAM is the clear choice for protecting your data.
  • VEEAM offers multiple options to manage replicas of your most critical data, with failover, fail back, commit, and failover plans. This adds a great value on HyperV Farms where replication management lacks visibility into the current state and operation. You can see what is going on as the replication occurs.
  • VEEAM extended their product into AIX, Oracle, Physical, and Office365 Environments (As well as other improvements). This is a quality you want to discover when picking a vendor to backup your expanding infrastructure.
  • Sure Backup offers the ability to boot the VMs up off the backup file in a Sandbox for user testing and validation. Veeam also offers the "Instant VM Recovery", which allows you to quickly restore a backup by mounting the backup file to the host and then once its up and operating storage migrate the VM data to production local or SAN/NAS storage.
Michael Jipping profile photo

Cons

  • RTO lags a little bit behind the speeds that are claimed in the literature
  • Remote management could be better
  • Cloud storage should be included
  • Lack of popular 3rd-party cloud backup targets
No photo available
  • I have had a hard time supporting Veeam Agent on Linux on my physical linux database servers. The job gets stuck due to several reasons like network glitch etc but what's more annoying is that killing the job sends Veeam service into zombie mode. The only solution we have is to restart the server. We have tried working with Veeam support on it, but have not received any better solution for this problem.
  • Veeam Agent on Linux does not support Oracle ASM volumes, so a backup that includes ASM volumes will not be incremental and run long based on your ASM volume size.
  • Veeam Support support is not a great team and they need to work on their customer satisfaction.
Ravinder Gupta profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
Veeam Backup8.6
Based on 2 answers
We really like the product and can't really complain about its performance at this point. We've also had it deployed for years and it would be difficult to migrate to another solution, not to mention hard to justify the cost of a new solution when this one is working as well as it is.
No photo available

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
Veeam Backup9.0
Based on 2 answers
Overall we have been very pleased with the solution for our virtual infrastructure. I would not give it 10 because I am not really happy with the troubles we get into while backing up our physical servers directly.
Ravinder Gupta profile photo

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
Veeam Backup10.0
Based on 1 answer
When I needed support I was able to call and get assistance from a live person very quickly. They were very helpful with all aspects of the software from installation and configuration issues to recovery and everyday maintenance issues
Alec Larson profile photo

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
Veeam Backup10.0
Based on 1 answer
Just follow the instructions and the software is super simple to install.
No photo available

Alternatives Considered

We found the pricing, pre-sales technical support, customer service, billing, and post-sales technical support to be above par as compared to almost all other enterprise backup solutions. Some were equal or better in one or more areas, but no one had as high of marks as Acronis across the board
No photo available
Reliability is the most critical feature I am after when offering customers a solid backup solution. Veeam wins over Acronis, vRanger, Unitrends and others in this category hands down and is also at a better price point.
Jon Liedtke profile photo

Scalability

Acronis Backup7.7
Based on 26 answers
It appears to be very scalable. It has handled everything that we could throw at it, and believe me, we hit it hard during our initial testing phase. It has performed like a champ day in and day out for several years now. Even through upgrades, we have been able to handle our workloads seamlessly.
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • We have found that this was a much more cost-effective solution than our Symantec platform. The fact we could purchase a single VM 'host' license meant that we could back up every VM on that host - irrespective of how many VMs there were.
  • The backup management can now be administered centrally - this allows easy remote access from technicians from anywhere within our business.
  • Separate and distinct users can also be configured to add a much needed security layer to the backup management process. This was lacking in the previous Symantec model we had.
No photo available
  • As an Veeam MSP we are able to offer our customers a top quality solution at an affordable price. This is when comparing to similar products such as Acronis, vRanger and Unitrends.
Jon Liedtke profile photo

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Veeam Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details