What users are saying about

Acronis Backup

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Top Rated
80 Ratings

Veeam Backup

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Top Rated
166 Ratings

Acronis Backup

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Top Rated
80 Ratings
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Score 8.2 out of 101

Veeam Backup

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Top Rated
166 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Acronis Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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Veeam Backup

If you need a backup solution that is easy to set, has a ton of additional features then this is for you. It's the gold standard for VMWARE and HYPER-V environments and slowly dominating the physical host backup too with its recent updates.
James Martin profile photo

Feature Rating Comparison

Data Center Backup

Acronis Backup
Veeam Backup
9.1
Universal recovery
Acronis Backup
Veeam Backup
9.0
Live recovery
Acronis Backup
Veeam Backup
9.3
Recovery verification
Acronis Backup
Veeam Backup
9.3
Business application protection
Acronis Backup
Veeam Backup
9.2
Multiple backup destinations
Acronis Backup
Veeam Backup
9.2
Incremental backup identification
Acronis Backup
Veeam Backup
9.5
Backup to the cloud
Acronis Backup
Veeam Backup
9.3
Deduplication and file compression
Acronis Backup
Veeam Backup
8.9
Snapshots
Acronis Backup
Veeam Backup
8.8
Flexible deployment
Acronis Backup
Veeam Backup
8.9
Management dashboard
Acronis Backup
Veeam Backup
9.1
Platform support
Acronis Backup
Veeam Backup
9.1
Retention options
Acronis Backup
Veeam Backup
9.2
Encryption
Acronis Backup
Veeam Backup
8.9

Pros

  • User-friendly interface makes it easy to manage.
  • Easy to restore files/systems.
  • Acronis supports mobile devices such as Android and Apple.
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  • Veeam Backup is straightforward and easy to manage. Reports can be set up to be emailed daily, so you know when the jobs are complete.
  • Veeam support is easy to contact for assistance. I have opened service requests and support has been very helpful in finding the answers and solutions needed.
  • Veeam works well with Vmware and Dell Data Domain, all are present in our environment.
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Cons

  • Backup failure error messages should be more helpful. Sometimes they are hard to decipher and you have to call in for support.
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  • I want to see improvement in the reporting. I see the data transfer rate and completed times, but I want to know the transfer rate speed, so I can better understand what the network bottleneck is.
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Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
Veeam Backup8.4
Based on 2 answers
We really like the product and can't really complain about its performance at this point. We've also had it deployed for years and it would be difficult to migrate to another solution, not to mention hard to justify the cost of a new solution when this one is working as well as it is.
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Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
Veeam Backup9.0
Based on 2 answers
Overall we have been very pleased with the solution for our virtual infrastructure. I would not give it 10 because I am not really happy with the troubles we get into while backing up our physical servers directly.
Ravinder Gupta profile photo

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
Veeam Backup10.0
Based on 1 answer
When I needed support I was able to call and get assistance from a live person very quickly. They were very helpful with all aspects of the software from installation and configuration issues to recovery and everyday maintenance issues
Alec Larson profile photo

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
Veeam Backup10.0
Based on 1 answer
Just follow the instructions and the software is super simple to install.
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Alternatives Considered

We found the pricing, pre-sales technical support, customer service, billing, and post-sales technical support to be above par as compared to almost all other enterprise backup solutions. Some were equal or better in one or more areas, but no one had as high of marks as Acronis across the board
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Backup Exec requires additional licenses for VM backups. It also did not work well backing up at a remote site. Backup Exec usually takes more of my time to manage. Veeam is better at restoring machines to a smaller time interval since it can do continuous backups. Backup Exec is a solid traditional bare metal backup technology
Ian Raloff profile photo

Scalability

Acronis Backup7.7
Based on 26 answers
If you need a robust multisite backup solution, I would look elsewhere. If you need something small and affordable, Acronis will get the job done and get the job done well. I can't emphasize this enough: it just works.
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No score
No answers yet
No answers on this topic

Return on Investment

  • When we restore files quickly we minimize time lost. Acronis is great with this.
  • The overall investment is small when compared with other solutions.
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  • Helped standardize backups - Veeam helped us achieve consistent, reliable backups at a fairly reasonable cost. Having dependable backups is very important.
  • Increased executive faith in IT - With backups being more consistent and readily available, executive trust in IT's recovery and disaster recovery increased substantially.
  • Easier Disaster Recovery - Veeam makes disaster recovery, especially across data centers, fairly painless. It's easy to restore a VM that lived in one datacenter, to another datacenter. This is critically important when outages occur.
Kurt Ferguson profile photo

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Acronis Backup More Information

Veeam Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Veeam Backup More Information