What users are saying about
Top Rated
83 Ratings
132 Ratings
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Score 7.8 out of 100
Top Rated
83 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Acronis Cyber Backup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
7.8

Vembu BDRSuite

78%
Acronis Cyber Backup ranks higher in 12/14 features

Universal recovery

9.1
91%
22 Ratings
8.7
87%
43 Ratings

Instant recovery

7.2
72%
21 Ratings
7.8
78%
84 Ratings

Recovery verification

8.3
83%
21 Ratings
8.1
81%
44 Ratings

Business application protection

7.5
75%
20 Ratings
7.3
73%
35 Ratings

Multiple backup destinations

8.9
89%
21 Ratings
7.6
76%
36 Ratings

Incremental backup identification

6.6
66%
22 Ratings
7.5
75%
46 Ratings

Backup to the cloud

7.0
70%
15 Ratings
7.0
70%
28 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
6.7
67%
36 Ratings

Snapshots

8.6
86%
19 Ratings
8.5
85%
36 Ratings

Flexible deployment

8.2
82%
10 Ratings
7.6
76%
44 Ratings

Management dashboard

7.6
76%
15 Ratings
7.2
72%
48 Ratings

Platform support

9.1
91%
15 Ratings
7.9
79%
48 Ratings

Retention options

9.1
91%
14 Ratings
8.4
84%
45 Ratings

Encryption

9.4
94%
12 Ratings
9.0
90%
42 Ratings

Attribute Ratings

  • Acronis Cyber Backup is rated higher in 2 areas: Likelihood to Renew, Implementation Rating
  • Vembu BDRSuite is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

6.3

Acronis Cyber Backup

63%
47 Ratings
8.0

Vembu BDRSuite

80%
51 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings
6.2

Vembu BDRSuite

62%
3 Ratings

Usability

5.2

Acronis Cyber Backup

52%
3 Ratings
8.3

Vembu BDRSuite

83%
49 Ratings

Support Rating

4.2

Acronis Cyber Backup

42%
5 Ratings
6.9

Vembu BDRSuite

69%
8 Ratings

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings
8.0

Vembu BDRSuite

80%
3 Ratings

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating

Vembu BDRSuite

N/A
0 Ratings

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings

Vembu BDRSuite

N/A
0 Ratings

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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Vembu Technologies

I've been working with nearly every backup program for more than 25 years from small shops to corporations with thousands of users. Vembu BDR [Suite] is a great product for any business, large or small. It is missing a couple of options that maybe the most popular one has but it doesn't prevent protecting your business. When budget is an issue it's by far the best option. Being able to provide it to our clients is an added bonus since that makes it so much easier to manage when everyone is using the same product. When it comes to technical support, I haven't experienced support like Vembu Support in years. They are quick to respond, happy to remotely connect if desired and seem to really understand their product well. Many others I've worked with refuse to help, and send responses that have nothing to do with my question or they simply provide a link to a document and basically tell me to read and figure it out myself. Often that document does not relate to my issue. I've always done my research before contacting support and that kind of response is one of the biggest reasons we decided to look elsewhere and after many trials and deep testing, ultimately switched to Vembu. Vembu has been rock solid, fast, and tech support has been top-notch.

The biggest place I would say that VembuBDR is less appropriate is when you have the desire to backup your physical systems to multiple internal storage devices and want a secondary backup as a safety net and don’t want to risk that the backup itself is corrupt or infected and your only other option is a mirrored copy of that data.

I know they are working hard on adding features and I’m excited to know version 5 is releasing soon.
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Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
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Vembu Technologies

  • Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
  • Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
  • Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.
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Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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Vembu Technologies

  • Although its interface is simple, a web-only interface for a backup solution isn't recommended as the main interface.
  • Using PostgreSQL as the configuration DB Source is OK. But, the lack of options for the Database isn't OK. Especially on a Windows Environment, admins prefer using a centralized MS SQL Instance, and this is not possible with Vembu.
  • More work needed on SharePoint, Active Directory, and Exchange Restores. All three are critical workloads in almost any infrastructure.
  • Reporting can be greatly improved.
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Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Vembu BDRSuite

Starting Price

$1.8 per month VM

Editions & Modules

Vembu BDRSuite editions and modules pricing
EditionModules
VMware & Hyper-V VM Backup$1.81
Windows Server Backup$62
Linux Server Backup$63
AWS EC2 Backup$34
Microsoft 365 & Google Workspace Backup$1.25
Endpoint Backup$1.56

Footnotes

  1. per month per VM
  2. per month per server
  3. per month per server
  4. per month per instance
  5. per month per user
  6. per month per endpoint

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Likelihood to Renew

Acronis

We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
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Vembu Technologies

I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful. We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.
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Usability

Acronis

I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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Vembu Technologies

Vembu is a great solution, but it still requires some fine-tuning. The user interface for Managed Service Providers could be more streamlined. Support logs need to provide clearer information about an issue whenever there's a failure. Backup agents should have the ability to automatically update when there's a new version and support should be on-shore during US business hours.
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Support Rating

Acronis

I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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Vembu Technologies

It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
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Implementation Rating

Acronis

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
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Vembu Technologies

It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
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Alternatives Considered

Acronis

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
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Vembu Technologies

I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
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Contract Terms and Pricing Model

Acronis

I would love it if they offered better cloud space pricing or even "unlimited"
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Vembu Technologies

No answers on this topic

Scalability

Acronis

The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
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Vembu Technologies

No answers on this topic

Return on Investment

Acronis

  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
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Vembu Technologies

  • For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively.
  • Software cost is lesser thus the money can be invested for other tools/software procurement
  • I don't think there is any negative impact as of now
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Screenshots

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