What users are saying about
131 Ratings
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Score 7.8 out of 100
86 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • Veritas NetBackup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
9.3

Veritas NetBackup

93%
Veritas NetBackup ranks higher in 13/14 features

Universal recovery

9.1
91%
22 Ratings
9.3
93%
14 Ratings

Instant recovery

7.2
72%
21 Ratings
8.7
87%
14 Ratings

Recovery verification

8.3
83%
21 Ratings
9.5
95%
14 Ratings

Business application protection

7.5
75%
20 Ratings
9.5
95%
15 Ratings

Multiple backup destinations

8.9
89%
21 Ratings
9.3
93%
15 Ratings

Incremental backup identification

6.6
66%
22 Ratings
9.8
98%
17 Ratings

Backup to the cloud

7.0
70%
15 Ratings
9.5
95%
11 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
9.5
95%
17 Ratings

Snapshots

8.6
86%
19 Ratings
9.8
98%
15 Ratings

Flexible deployment

8.2
82%
10 Ratings
9.3
93%
13 Ratings

Management dashboard

7.6
76%
15 Ratings
8.1
81%
14 Ratings

Platform support

9.1
91%
15 Ratings
9.1
91%
13 Ratings

Retention options

9.1
91%
14 Ratings
9.5
95%
13 Ratings

Encryption

9.4
94%
12 Ratings
9.1
91%
13 Ratings

Attribute Ratings

  • Acronis Cyber Backup is rated higher in 1 area: Likelihood to Renew
  • Veritas NetBackup is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Contract Terms and Pricing Model

Likelihood to Recommend

6.3

Acronis Cyber Backup

63%
47 Ratings
9.1

Veritas NetBackup

91%
17 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings
9.0

Veritas NetBackup

90%
1 Rating

Usability

5.2

Acronis Cyber Backup

52%
3 Ratings
10.0

Veritas NetBackup

100%
1 Rating

Support Rating

4.3

Acronis Cyber Backup

43%
5 Ratings
10.0

Veritas NetBackup

100%
7 Ratings

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings

Veritas NetBackup

N/A
0 Ratings

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating
10.0

Veritas NetBackup

100%
1 Rating

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings

Veritas NetBackup

N/A
0 Ratings

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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Veritas Technologies LLC

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
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Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
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Veritas Technologies LLC

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
Read full review

Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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Veritas Technologies LLC

  • Admin console
  • SAP HANA application Templates should also be introduced instead of scripting
  • SAP MAXDB application template should also be introduced
  • Tape Management need improvement
  • MOBILE connectivity is missing
  • Admin console is so simple it should be more funcky or stylish
  • Small database should also be considered for backup
Read full review

Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Veritas NetBackup

Starting Price

Editions & Modules

Veritas NetBackup editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Acronis

    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Read full review

    Veritas Technologies LLC

    Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
    Read full review

    Usability

    Acronis

    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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    Veritas Technologies LLC

    NetBackup provides a complete, flexible data protection solution for a variety of platforms. The platforms include Microsoft Windows, UNIX, and Linux systems. NetBackup lets you back up, archive, and restore files, folders or directories, and volumes or partitions that reside on your computer.
    During a backup or an archive, the client sends backup data across the network to a NetBackup server. The NetBackup server manages the type of storage that is specified in the backup policy. During a restore, users can browse, then select the files and directories to recover.
    Read full review

    Support Rating

    Acronis

    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
    Read full review

    Veritas Technologies LLC

    Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
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    Implementation Rating

    Acronis

    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Read full review

    Veritas Technologies LLC

    No answers on this topic

    Alternatives Considered

    Acronis

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Read full review

    Veritas Technologies LLC

    CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
    Read full review

    Contract Terms and Pricing Model

    Acronis

    I would love it if they offered better cloud space pricing or even "unlimited"
    Read full review

    Veritas Technologies LLC

    Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive.
    licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options.
    Read full review

    Scalability

    Acronis

    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Read full review

    Veritas Technologies LLC

    No answers on this topic

    Professional Services

    Acronis

    No answers on this topic

    Veritas Technologies LLC

    Education, Consulting and Managed services to keep our business running smooth.They provide the expertise needed to help you bridge the gap between excellent information management solutions and the information essential to help you reach maximum business value. They Meet information management goals with agility and flexibility.
    Comprehensive 24x7 monitoring, management and support of your backup and archiving environments.
    Read full review

    Return on Investment

    Acronis

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Read full review

    Veritas Technologies LLC

    • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
    • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
    Read full review

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