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Score 8 out of 101
34 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Acronis Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe profile photo

Asigra

If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
  • The Agentless Architecture means there are less support burdens.
  • Encryption at Source gives the customer confidence their data is secure.
  • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
  • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
  • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
Jeremy Wyatt profile photo

Pros

  • Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
  • Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
  • Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
Dan Gospe profile photo
  • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
  • Helps reduce cost of long term retention by leveraging the BLM functionality.
  • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
  • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
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Cons

  • The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
  • Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.
Dan Gospe profile photo
  • The Asigra GUI's have been described as quite antiquated. The most used interface (DS User) has been recently updated, it will be nice when the rest of the interfaces get a fresh look.
  • DS Noc is a nice single pane of glass view for the backup status of the estate but there still could be some improvements in the reporting.
  • DS Billing is not a product that I have ever really used due to not needing the complexity for billing customers and using more traditional accounting software.
Oliver Kelly profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
Asigra8.5
Based on 14 answers
The product is out dated and is missing needed features. The time between product releases is growing longer in a market that has shorter release times.
Stephen Sifers profile photo

Usability

No score
No answers yet
No answers on this topic
Asigra8.0
Based on 6 answers
Easy to use, great scalability, feature packed... Asigra is truly an end-to-end enterprise solution, not simply a point product. Asigra handles backup and restoration of client data across multiple OS platforms- Windows, Linux, Unix, IBM AS400, Mac X, etc... They include servers, desktops, laptops, mobile devices, virtual and physical machines. Some key features to note: Deduplication, Continuous Data Protection, Agentless Backup, Replication (New), Silent mode installation, Best of breed/start of art Security, Storage Discovery/Assessment tools, Autonomic healing... and more.Asigra simplifies Cloud backup, period. Do your clients want a full Public Cloud, Hybrid... what about Private built solution? Asigra handles all, with ease and, with over 26 years of ZERO security breaches.
Matthew P. Grosso profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Asigra8.8
Based on 5 answers
It works but the features are far behind the curve.
Stephen Sifers profile photo

Support

No score
No answers yet
No answers on this topic
Asigra1.3
Based on 4 answers
Support is very triage based now, for the price it should be full service support and not a cold hand off for a support case.
Stephen Sifers profile photo

Online Training

No score
No answers yet
No answers on this topic
Asigra1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Stephen Sifers profile photo

Implementation

No score
No answers yet
No answers on this topic
Asigra1.2
Based on 3 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
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Alternatives Considered

Acronis is a great solution and provides a flexible amount of ways to backup and restore data. For software, it competes directly with Carbonite, ShadowProtect, Veeam, and Veritas. Most of these solutions are agent based and require licenses for each. Acronis does a great job for small to medium businesses and matches the features of the other software solutions.
Derek Schroeder profile photo
CommVaultCommVault is an excellent product with a very strong feature set but it is not as cost effective to deploy for a service provider, when using in house for your own solution it is a great product but to outsource is less appealing. The pricing model used to be very complicated but I believe it is getting more simple now. VeeamVeeam is another very strong product for backup of virtual machines but it is not multi tenanted and does not offer the same level of protection as Asigra.
Oliver Kelly profile photo

Return on Investment

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley profile photo
  • The product is rock solid, and monitoring options are eay.
  • Pricing can be expensive. New Pay-For-Recovery model is quite hard to predict cost-wise.
Lee Taylor profile photo

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Asigra

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details