What users are saying about
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Likelihood to Recommend

Acronis Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe profile photo

Carbonite Availability

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
No photo available

Pros

Acronis Backup Cloud

  • It was really simple to set up and it is really very configurable so we were able to make it work the way we wanted it to.
  • Works without any real hassles. I have used it for over a year and I think I have had it crash on me probably 2 or 3 times. Very reliable.
  • Cloud backups mean I don't have to worry about hard drive failures.
  • You can restore files from anywhere.
No photo available

Carbonite Availability

  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
John Stalzer profile photo

Cons

Acronis Backup Cloud

  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Derek Schroeder profile photo

Carbonite Availability

  • More verbose error messages. So we can fix problems with more ease
  • More bandwidth settings for throttling.
  • Ability to restart services on servers from the double take console
Adhir Kamal profile photo

Likelihood to Renew

Acronis Backup Cloud

Acronis Backup Cloud 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo

Carbonite Availability

No score
No answers yet
No answers on this topic

Usability

Acronis Backup Cloud

No score
No answers yet
No answers on this topic

Carbonite Availability

Carbonite Availability 8.2
Based on 1 answer
the product UI is user friendly and product is straightforward to use.
Artur Estanqueiro profile photo

Support

Acronis Backup Cloud

Acronis Backup Cloud 8.0
Based on 4 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche profile photo

Carbonite Availability

Carbonite Availability 7.3
Based on 1 answer
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
No photo available

Alternatives Considered

Acronis Backup Cloud

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo profile photo

Carbonite Availability

It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point.Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
No photo available

Return on Investment

Acronis Backup Cloud

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley profile photo

Carbonite Availability

  • It has allowed us through DR testing to meet contractual requirements of our major accounts..
  • It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate.
Ron Sisler Jr profile photo

Pricing Details

Acronis Backup Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Availability

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison