What users are saying about

Acronis Backup Cloud

18 Ratings
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Score 7.9 out of 101

Carbonite Availability

22 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Acronis Backup Cloud

Great solution for small to medium size businesses. The cost per server instance can prohibit large growth or expansion as companies grow. This solution is great for a business that wants to back up a small number of devices including potential offsite storage via Acronis Cloud option. Would recommend but need to investigate all options in regards to number of endpoints.
Derek Schroeder profile photo

Carbonite Availability

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
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Pros

  • Up to date UI, convenient central management interface, web-based console (we use local web console)
  • Good to backup all machines (PC, windows server, Vmware) using a single tool
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  • Easy to set up.
  • Easy to manage.
  • Support has worked wonders assisting us with troubleshooting.
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Cons

  • More features needed - tapes support, more advanced deduplication
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  • More verbose error messages. So we can fix problems with more ease
  • More bandwidth settings for throttling.
  • Ability to restart services on servers from the double take console
Adhir Kamal profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
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No answers yet
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Usability

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Carbonite Availability8.2
Based on 1 answer
the product UI is user friendly and product is straightforward to use.
Artur Estanqueiro profile photo

Support

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No answers yet
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Carbonite Availability7.3
Based on 1 answer
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
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Alternatives Considered

Acronis Backup Cloud has more features than eFolder, and is less than 1/3rd of the cost. In terms of restores, it's faster than eFolder if you use the local component. The restoration component is much better than Carbonite's, which has a tendency to drop connection midway through a file download. Acronis lets you restore to original locations, to a new location on the same device, or just as a download through your browser. Acronis Backup Cloud beats everything else we've tried, and it's unbelievable how affordable it is.
Dan Gospe profile photo
It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point.Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
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Return on Investment

  • Easy to configure and install as well as setup.
  • Restorations can be very quick if self provided hardware is powerful.
  • Can require switching products if company has large growth as more endpoints require large cost investment.
Derek Schroeder profile photo
  • No negative impact, only positive. We have used in past the keep essential business systems up and running.
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Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Carbonite Availability

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details