What users are saying about
36 Ratings
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Score 8.7 out of 100
67 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Acronis Cyber Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe | TrustRadius Reviewer

Carbonite Server

More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Acronis Cyber Backup Cloud
Carbonite Server
8.4
Universal recovery
Acronis Cyber Backup Cloud
Carbonite Server
8.3
Live recovery
Acronis Cyber Backup Cloud
Carbonite Server
8.2
Recovery verification
Acronis Cyber Backup Cloud
Carbonite Server
7.9
Business application protection
Acronis Cyber Backup Cloud
Carbonite Server
9.5
Multiple backup destinations
Acronis Cyber Backup Cloud
Carbonite Server
9.5
Incremental backup identification
Acronis Cyber Backup Cloud
Carbonite Server
9.6
Backup to the cloud
Acronis Cyber Backup Cloud
Carbonite Server
9.9
Deduplication and file compression
Acronis Cyber Backup Cloud
Carbonite Server
7.6
Snapshots
Acronis Cyber Backup Cloud
Carbonite Server
8.6
Flexible deployment
Acronis Cyber Backup Cloud
Carbonite Server
7.9
Management dashboard
Acronis Cyber Backup Cloud
Carbonite Server
7.5
Platform support
Acronis Cyber Backup Cloud
Carbonite Server
7.5
Retention options
Acronis Cyber Backup Cloud
Carbonite Server
7.7
Encryption
Acronis Cyber Backup Cloud
Carbonite Server
8.5

Pros

Acronis Cyber Backup Cloud

  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
Josh Spern | TrustRadius Reviewer

Carbonite Server

  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Shea Taylor | TrustRadius Reviewer

Cons

Acronis Cyber Backup Cloud

  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Derek Schroeder | TrustRadius Reviewer

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe | TrustRadius Reviewer

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

Usability

Acronis Cyber Backup Cloud

No score
No answers yet
No answers on this topic

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

Support Rating

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 8.5
Based on 3 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche | TrustRadius Reviewer

Carbonite Server

Carbonite Server 5.5
Based on 2 answers
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acronis Cyber Backup Cloud

No score
No answers yet
No answers on this topic

Carbonite Server

Carbonite Server 6.4
Based on 2 answers
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Backup Cloud

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo | TrustRadius Reviewer

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

Return on Investment

Acronis Cyber Backup Cloud

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley | TrustRadius Reviewer

Carbonite Server

  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Timika Hite | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis Cyber Backup Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis Cyber Backup Cloud Editions & Modules

Additional Pricing Details

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Carbonite Server Editions & Modules

Edition
Power800.041
Ultimate1,300.081
  1. per year
Additional Pricing Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

Rating Summary

Likelihood to Recommend

Acronis Cyber Backup Cloud
9.0
Carbonite Server
9.1

Likelihood to Renew

Acronis Cyber Backup Cloud
9.1
Carbonite Server
4.8

Usability

Acronis Cyber Backup Cloud
Carbonite Server
5.5

Support Rating

Acronis Cyber Backup Cloud
8.5
Carbonite Server
5.5

Implementation Rating

Acronis Cyber Backup Cloud
Carbonite Server
6.4

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