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20 Ratings
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Score 8 out of 101
102 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Acronis Backup Cloud

Great solution for small to medium size businesses. The cost per server instance can prohibit large growth or expansion as companies grow. This solution is great for a business that wants to back up a small number of devices including potential offsite storage via Acronis Cloud option. Would recommend but need to investigate all options in regards to number of endpoints.
Derek Schroeder profile photo

Citrix ShareFile

It is well-suited for most organizations that require approvals from multiple points of contact inside (and outside) an organization, for companies who need a cloud-based solution where they can store files and collaborate amongst teams to get that file to its optimal form.I don't think it would be well-suited for organizations that don't have an extensive approval process. There are other cloud-based file systems that can do this function for a lower price. The collaboration/approval aspect is a large component of it, so a small team that can quickly jump into a meeting to discuss something may not greatly benefit from this tool.
Steffany Winkelmann profile photo

Feature Rating Comparison

File Sharing & Management

Acronis Backup Cloud
Citrix ShareFile
8.7
Versioning
Acronis Backup Cloud
Citrix ShareFile
8.5
Video files
Acronis Backup Cloud
Citrix ShareFile
8.4
Audio files
Acronis Backup Cloud
Citrix ShareFile
9.0
Document collaboration
Acronis Backup Cloud
Citrix ShareFile
8.8
Access control
Acronis Backup Cloud
Citrix ShareFile
8.9
File search
Acronis Backup Cloud
Citrix ShareFile
8.4
Device sync
Acronis Backup Cloud
Citrix ShareFile
8.8

Cloud Storage Security & Administration

Acronis Backup Cloud
Citrix ShareFile
8.9
User and role management
Acronis Backup Cloud
Citrix ShareFile
8.7
File organization
Acronis Backup Cloud
Citrix ShareFile
9.0
Device management
Acronis Backup Cloud
Citrix ShareFile
8.9

Cloud Storage Platform

Acronis Backup Cloud
Citrix ShareFile
8.8
Performance
Acronis Backup Cloud
Citrix ShareFile
9.0
Reliability
Acronis Backup Cloud
Citrix ShareFile
9.1
Storage Reports
Acronis Backup Cloud
Citrix ShareFile
8.1

Pros

  • Full image and bare-metal recovery backups for any physical or virtual server.
  • Physical to virtual and other tools built-in to make conversions / recoveries easier and more efficient.
  • Ability to spin up servers on the fly from recovery media.
  • Options to backup on premise as well as offsite to Acronis cloud.
Derek Schroeder profile photo
  • First and foremost, it is simple to use. Within minutes of our purchase of ShareFile, we were up and running with our first user and client.
  • Second, there are multiple ways to use and take advantage of ShareFile. There is a plug-in for Microsoft Outlook, a desktop app as well as Sync. All options are easily implemented and simple to navigate.
  • Third, When thinking about simplicity and making it as seamless as possible for your end users, you can also set up ShareFile as a Drive Map that allows your users to take advantage of the Windows file system without dealing with synchronization of account content.
  • There are so many advantages to this product, however, I feel that the simplicity and functionality are the main advantages. Citrix ShareFile tech support is amazing and they really (if you need help) answer all question extremely fast.
Joe Spradlin profile photo

Cons

  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Derek Schroeder profile photo
  • In my experience with Citrix ShareFile, I have not found any significant CONs to report. Many people may have Drobox and other products...I would say that these products are not an apples-to-apples comparison. There are significantly different pricing structures between products, some of them being a little on the pricey side if you are a small business.
  • I have heard of a few people having issues with browser compatibility, however, I have not. We have about 20 users that are using IE11 as well as Edge w/ Windows 10 Pro and we haven't experienced any issues at all.
  • The only function/feature I would like to see improved is the audit reporting and logs. You have to go to each folder/individual to obtain the activity log/report and to me that is cumbersome. I would like to see a centralized audit log generation tool that categorizes the users and the folders and provides details needed.
Joe Spradlin profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
Citrix ShareFile8.6
Based on 3 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
No photo available

Usability

No score
No answers yet
No answers on this topic
Citrix ShareFile9.5
Based on 2 answers
I give it a 10 for an overall rating for several reasons.1. Technical Support is one of the best around. I get immediate help and resolution to any issue I have faced.2. The product is simple to use and provides businesses with amazing features to streamline the sharing of large files.3. The product is easy to deploy and manage. As an IT Manager, it is important to have control over your data.
Joe Spradlin profile photo

Performance

No score
No answers yet
No answers on this topic
Citrix ShareFile8.0
Based on 1 answer
The pages load quickly. The sites always up. They have a number of free add-in tools or widgets you can use. We like their desktop tool. We use their desktop tool which eliminates the need to login to their site to pull down files from our customers. They also have a folder sync tool that I've just started to experiment with.
Craig Schneider profile photo

Alternatives Considered

Acronis is a great solution and provides a flexible amount of ways to backup and restore data. For software, it competes directly with Carbonite, ShadowProtect, Veeam, and Veritas. Most of these solutions are agent based and require licenses for each. Acronis does a great job for small to medium businesses and matches the features of the other software solutions.
Derek Schroeder profile photo
Much smoother integration with sync, outlook, and the file structure. Everything works well and without much input after initial setup. Allows for document collaboration with office products and other important integrations.We frequently had problems with OneDrive backing up information automatically, which drove us to look for something better even though we have OneDrive through our Office365 subscription
Christopher Martin profile photo

Return on Investment

  • Easy to configure and install as well as setup.
  • Restorations can be very quick if self provided hardware is powerful.
  • Can require switching products if company has large growth as more endpoints require large cost investment.
Derek Schroeder profile photo
  • It has allowed me to share and request files that on other apps in the past didn't quite work.
  • It has been much more user friendly for my clients.
  • It allows larger files to be sent by e-mail as an attachment link to the Citrix ShareFile
Rebecca Neilson profile photo

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Citrix ShareFile

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details