19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101
110 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Acronis Backup Cloud

Acronis is a great solution for organizations with an IT department or consultant. It works great for IT administrators that have multiple data centers so they can have a central backup location. Acronis would not be a great fit for organizations with low bandwidth or slow internet speeds
Michael O'Riley profile photo

Code42 (formerly CrashPlan)

We're a small office of eight people and for us, it is ideal. It's simple enough to configure without requiring outside assistance, yet powerful enough to do the job of backup systems that cost way more.
Leora &quot;Sparky&quot; Thomas profile photo

Pros

  • The Acronis backup console is easy to use.
  • Acronis offers an online recovery console to access items quickly and easily.
  • The ability to backup and restore Office 365 mailboxes.
  • Creating backup plans and schedules is simple.
  • Email alerts notifying administrators on backup failures.
  • The backup deduplication and compression features is one of industries best.
Michael O'Riley profile photo
  • Versioning
  • Scheduled backups
  • Simple self-service restores
Dan Lepinski profile photo

Cons

  • More features needed - tapes support, more advanced deduplication
No photo available
  • The Administrative console takes a bit of getting used to. Basic functionality is pretty straightforward but some of the deeper admin functions took some time to find.
  • Software for hybrid setups is always lagging behind other configs.
John Coxen profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
Code42 (formerly CrashPlan)9.9
Based on 2 answers
No other product works as well.
Clifford Goeke profile photo

Usability

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.7
Based on 3 answers
We use the program and I have personally recommended and help set it up on several client personal computers.
Clifford Goeke profile photo

Support

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.9
Based on 4 answers
I've only had to call them a few times, but I've never had an issue. Like all support, you may have to wait a few (nothing monstrous, but there can be a little wait) but once you have a person they see it through to the end. They walk you through your issue and point you to articles that will help (now and in the future). I'm never felt rushed or ignored and my problems have always been resolved.
Nathan Venno profile photo

Implementation

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.7
Based on 2 answers
for stand alone remote users it might be helpful to get an automation install script made.
Clifford Goeke profile photo

Alternatives Considered

I believe Acronis has the easiest interface to control backups and restores. The backup solution that didn't work the best for us was Symantec Backup. The other backup solutions (Unitrends, Barracuda,and Veeam) have similar backup features as Acronis and are recommended. Uniterends backup is more advanced and can be complicated not for organizations without IT staff.
Michael O'Riley profile photo
We tried Backblaze. The backup schedule and management is not as good as Crashplan. But it's much cheaper. Also it is not 100% compliant with our security policies. We already use Google Drive for sharing and team working. We ask our users to put their sensitive files there, but it's not always done. Also Google Drive does not have the best retention policy
Samuel Laflamme profile photo

Return on Investment

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley profile photo
  • We were using iDrive for the central office backup. With the amount of data we were using monthly the upgraded plan would have cost us as much as the entire install of Crashplan.
  • Getting a backup solution for our remote users was a very high priority. We paid for the dedicated engineer to help with the install. This saved a lot of time researching or hunting information for the install. It paid for itself is saved time for our IT department.
Clifford Goeke profile photo

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Code42 (formerly CrashPlan)

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details