31 Ratings
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Score 8.6 out of 100
128 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Acronis Cyber Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe | TrustRadius Reviewer

Code42 (formerly CrashPlan)

Code42 is great for individuals or small businesses who want to run large/unlimited backups at a low cost. The price coupled with great customer service make this a company I hope to stick with for a very long time. Be prepared for large backups to take a good deal of time to complete (though this will also vary dependent on your internet connection). If you find the desktop client to be underwhelming or confusing, just chat with an agent to resolve your issue
Liz Wade | TrustRadius Reviewer

Pros

Acronis Cyber Backup Cloud

  • Full image and bare-metal recovery backups for any physical or virtual server.
  • Physical to virtual and other tools built-in to make conversions / recoveries easier and more efficient.
  • Ability to spin up servers on the fly from recovery media.
  • Options to backup on premise as well as offsite to Acronis cloud.
Derek Schroeder | TrustRadius Reviewer

Code42 (formerly CrashPlan)

  • Code42 is an extremely powerful and flexible backup program with multiple options of what files to backup, how often to back them up, how much CPU should be used during backup operations (both when a user is present and away), how much bandwidth should be used during backup (again both while a user is present and away), and a multitude of other options.
  • Unlike a number of other cloud-based backup services, Code42 can backup network drives (such as those from a Synology NAS) - this makes setting up a backup system a lot more simple and cost-effective, as you can connect multiple network drives to a single computer - and backup both that computer and the attached network drives.
  • Code42 keeps your backup history indefinitely. This means that if you delete a file, a year goes by, and you need to recover that file, you can use Code42 to do that. Most other cloud-based backup services only keep history for around 30 days before deleting them from the backup archive.
  • Another powerful feature, Code42 allows you to not only back up to the CrashPlan Central cloud, but also to an external drive or network drive. Essentially, you can use Code42 as an all-in-one backup solution for both local and cloud backups. The local backups are heavily compressed with data deduplication to save space on the backup destination, thus allowing you to keep a long history of backups.
  • The cloud-based backups can be heavily encrypted with a custom made encryption key that even Code42 can't recover.
Aaron Pinsker | TrustRadius Reviewer

Cons

Acronis Cyber Backup Cloud

  • The fact Acronis is an OS client base backup, which leads to more backup failures. Although most issues can be corrected with restarting services.
  • Recovering backups from the cloud(internet) is a lot slower then acessing local backups.
  • The backup error reports are not detailed enough to help administrators fix issues.
Michael O'Riley | TrustRadius Reviewer

Code42 (formerly CrashPlan)

  • The first backup is taxing on the system. Some users report that their computers become almost useless. You can set maximum usage and idle time usage parameters but the original backup is still time and resource consuming. Be prepared.
  • The initial setup is lengthy and confusing. If it weren't for the walkthrough with the technical support administrator, I would never have attempted it.
  • Feedback from the admin portal is non-existent. We had multiple systems whose backups wouldn't start and finally realized, through other means, that we were out of licenses.
  • Users can stop and disable the service.
Kenneth Hess | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe | TrustRadius Reviewer

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.9
Based on 2 answers
No other product works as well.
Clifford Goeke | TrustRadius Reviewer

Usability

Acronis Cyber Backup Cloud

No score
No answers yet
No answers on this topic

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.8
Based on 3 answers
Everything is great except support for desktop and Mobile Safari browsers
Nathan McQuillen | TrustRadius Reviewer

Support Rating

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 8.4
Based on 3 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche | TrustRadius Reviewer

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 7.7
Based on 8 answers
The good news is that we have not had a need for very much support at all from CrashPlan Pro; however, their support model while adequate does not set them apart from other vendors. CrashPlan Pro has sufficient and adequate support but is not always the easiest to use or find what you are looking for.
David White | TrustRadius Reviewer

Implementation Rating

Acronis Cyber Backup Cloud

No score
No answers yet
No answers on this topic

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.7
Based on 2 answers
Very easy to follow the install guide.
Michael Stepetic | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Backup Cloud

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo | TrustRadius Reviewer

Code42 (formerly CrashPlan)

We compared CrashPlan with other choices and they were either too expensive or didn't have the backup capacity we required at the time. For lack of a better solution, we were very close to signing with Mozy, and this was years ago when CrashPlan was still a new player in the market. I found them at the eleventh hour and started the product comparison. Mozy couldn't offer us unlimited storage space and when we found that CrashPlan could, it was almost a no-brainer. Carbonite was a close contender as well, but if I recall correctly, they didn't offer enterprise level pricing that we were looking for (note, this was years ago and their current offerings may be different).
Alan Richtmyer | TrustRadius Reviewer

Return on Investment

Acronis Cyber Backup Cloud

  • Acronis met our business objectives by simplifying our backup infrastructure
  • Reduced costs of our off site backup infrastructure
  • Reduced staff dedicated to monitoring off site backups
Ted Cook | TrustRadius Reviewer

Code42 (formerly CrashPlan)

  • The licensing cost is negligible on our budget, but the return and peace of mind is significant. It has already saved our butts against ransomware viruses and we've lost data in natural disasters before - now we're prepared if it happens again!
Leora &quot;Sparky&quot; Thomas | TrustRadius Reviewer

Pricing Details

Acronis Cyber Backup Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Code42 (formerly CrashPlan)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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