What users are saying about
37 Ratings
22 Ratings
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Score 8.2 out of 101
37 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

Acronis Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe profile photo

Datto

Any MSP customer who has a server needs Datto on it
Alex Farling profile photo

Pros

Acronis Backup Cloud

  • Full image and bare-metal recovery backups for any physical or virtual server.
  • Physical to virtual and other tools built-in to make conversions / recoveries easier and more efficient.
  • Ability to spin up servers on the fly from recovery media.
  • Options to backup on premise as well as offsite to Acronis cloud.
Derek Schroeder profile photo

Datto

  • Information on computer hardware.
  • Allows the creations of user-defined fields: so helpful.
  • Great reporting tools.
Jason Rojas profile photo

Cons

Acronis Backup Cloud

  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Derek Schroeder profile photo

Datto

  • Entry level BDR does not do encryption at rest... this is really the only complaint I have with Datto, but it's a big one... This should be a "permission to play" feature on EVERY BDR in the industry at this point.
Alex Farling profile photo

Likelihood to Renew

Acronis Backup Cloud

Acronis Backup Cloud 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista profile photo

Alternatives Considered

Acronis Backup Cloud

I believe Acronis has the easiest interface to control backups and restores. The backup solution that didn't work the best for us was Symantec Backup. The other backup solutions (Unitrends, Barracuda,and Veeam) have similar backup features as Acronis and are recommended. Uniterends backup is more advanced and can be complicated not for organizations without IT staff.
Michael O'Riley profile photo

Datto

The customer to whom I am consulting selected Datto for reasons unbeknownst to me. Had I been involved earlier in the decision process, I would likely have recommended Unitrends, Zerto or another solution.
Kevin Hutchinson, CISSP profile photo

Return on Investment

Acronis Backup Cloud

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley profile photo

Datto

  • Thus far the impact has been negative and the ROI is negative. The product has not been doing all of the things it was advertised to do.
  • Hard to rely on a product that is supposed to synchronize your data offsite but has been failing for two years but it does not tell you where the problems lie.
Kevin Hutchinson, CISSP profile photo

Pricing Details

Acronis Backup Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

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