Acronis Cyber Backup Cloud vs Druva Phoenix

Likelihood to Recommend

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.

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Dan Gospe

Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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Durva Phoenix is well suited for the VMware platform and has great restore functionality during disaster recovery. We use a different VM platform so our disaster recovery has a longer timeline if there is a critical failure as we need to get a base OS loaded before we can restore the VM data to it. This is the tradeoff between an expensive VM platform and a near free VM platform. Druva Phoenix is well suited to file version recovery if a previous data state is required by your employees or customers. Very quick to restore.

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Keith Richard, MBA

Director of Operations

GreaterGood.comRetail, 51-200 employees

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Feature Rating Comparison

Acronis Cyber Backup Cloud

Druva Phoenix

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Full image and bare-metal recovery backups for any physical or virtual server.
Physical to virtual and other tools built-in to make conversions / recoveries easier and more efficient.
Ability to spin up servers on the fly from recovery media.
Options to backup on premise as well as offsite to Acronis cloud.

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Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

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Recoverability: The speed with which backups can be located and restored is the best I've ever seen.
Visibility: it's easy to keep an eye on what's successfully backing up and, more importantly, what's not.
Availability: Anywhere, anytime; if you need to recover data in a jiffy you're not tied to a specific local server interface - the web console is easily accessible from anywhere.
Simplicity: Configuration of backup jobs is straightforward and guides easily followable.

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Verified User

Technician in Information Technology

Education Management Company, 201-500 employees

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Cons

The fact Acronis is an OS client base backup, which leads to more backup failures. Although most issues can be corrected with restarting services.
Recovering backups from the cloud(internet) is a lot slower then acessing local backups.
The backup error reports are not detailed enough to help administrators fix issues.

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Michael O'Riley

Director of Information Technology

International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees

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personally, I find the menu structure to review a particular backup job cumbersome
we need the ability to have API driven (agentless) backups of Azure server workloads
for IaaS, phoenix must be cost competitive to platform backup services in AWS, Azure, etc.

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Verified User

Director in Information Technology

Government Administration Company, 1001-5000 employees

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Likelihood to Renew

Acronis Cyber Backup Cloud 9.1

Based on 1 answer

The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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Dan Gospe

Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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No score

No answers yet

No answers on this topic

Usability

No score

No answers yet

No answers on this topic

Druva Phoenix 8.7

Based on 50 answers

Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix

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Tyler Cook

Server and Cloud Engineer

OnPoint GroupConsumer Services, 1001-5000 employees

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Support Rating

Acronis Cyber Backup Cloud 8.5

Based on 3 answers

We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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Gary Fouche

Co-Owner

Gravit8Information Technology and Services, 11-50 employees

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Druva Phoenix 9.0

Based on 79 answers

We haven't required much in the way of support from Druva after our implementation, however the few times we have had to contact them they have been fantastic. They've quickly offered solutions to our issues and followed up that they were working properly.

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Verified User

Manager in Information Technology

Civil Engineering Company, 201-500 employees

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Alternatives Considered

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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Rob Rotundo

Service Manager

Professional Computer AssociatesInformation Technology and Services, 11-50 employees

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Carbonite is unstable. It would continually fail, shutting off the service. Because the backup service wasn't running, it wasn't "failing to back up" so we had no idea when the service would randomly, without indication, shut itself off.

Driva has proven simple and stable.

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Joe Manship

System Administrator

A&I TransportTransportation/Trucking/Railroad, 51-200 employees

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Return on Investment

Acronis met our business objectives by simplifying our backup infrastructure
Reduced costs of our off site backup infrastructure
Reduced staff dedicated to monitoring off site backups

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Ted Cook

IT director\System Administrator

T3kOPSInformation Technology and Services, 501-1000 employees

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This is a necessary service to keep your information safe. I would not say that there is a tangible ROI unless you reach a point where your server gets attacked and wiped-out. Then, you can recover your information in an easy manner, which could represent a potential several-thousand-dollar savings.

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Verified User

Project Manager in Information Technology

Hospital & Health Care Company, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Rating Summary

Acronis Cyber Backup Cloud

Druva Phoenix

Acronis Cyber Backup Cloud

Druva Phoenix

Acronis Cyber Backup Cloud

Druva Phoenix

Acronis Cyber Backup Cloud

Druva Phoenix