What users are saying about
36 Ratings
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Score 8.7 out of 100
29 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Acronis Cyber Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe | TrustRadius Reviewer

Quest Rapid Recovery

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Acronis Cyber Backup Cloud
Quest Rapid Recovery
8.7
Universal recovery
Acronis Cyber Backup Cloud
Quest Rapid Recovery
9.0
Live recovery
Acronis Cyber Backup Cloud
Quest Rapid Recovery
9.0
Recovery verification
Acronis Cyber Backup Cloud
Quest Rapid Recovery
8.0
Business application protection
Acronis Cyber Backup Cloud
Quest Rapid Recovery
6.4
Multiple backup destinations
Acronis Cyber Backup Cloud
Quest Rapid Recovery
9.0
Incremental backup identification
Acronis Cyber Backup Cloud
Quest Rapid Recovery
10.0
Backup to the cloud
Acronis Cyber Backup Cloud
Quest Rapid Recovery
5.1
Deduplication and file compression
Acronis Cyber Backup Cloud
Quest Rapid Recovery
10.0
Snapshots
Acronis Cyber Backup Cloud
Quest Rapid Recovery
10.0
Flexible deployment
Acronis Cyber Backup Cloud
Quest Rapid Recovery
8.0
Management dashboard
Acronis Cyber Backup Cloud
Quest Rapid Recovery
10.0
Platform support
Acronis Cyber Backup Cloud
Quest Rapid Recovery
9.0
Retention options
Acronis Cyber Backup Cloud
Quest Rapid Recovery
10.0

Pros

Acronis Cyber Backup Cloud

  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
Josh Spern | TrustRadius Reviewer

Quest Rapid Recovery

  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
Anonymous | TrustRadius Reviewer

Cons

Acronis Cyber Backup Cloud

  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Derek Schroeder | TrustRadius Reviewer

Quest Rapid Recovery

  • Linux support is available, but the configuration isn't as easy as with Windows.
  • Quite resource hungry at times.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 8.5
Based on 3 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche | TrustRadius Reviewer

Quest Rapid Recovery

Quest Rapid Recovery 10.0
Based on 2 answers
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acronis Cyber Backup Cloud

No score
No answers yet
No answers on this topic

Quest Rapid Recovery

Quest Rapid Recovery 6.0
Based on 2 answers
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Backup Cloud

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo | TrustRadius Reviewer

Quest Rapid Recovery

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
Anonymous | TrustRadius Reviewer

Return on Investment

Acronis Cyber Backup Cloud

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley | TrustRadius Reviewer

Quest Rapid Recovery

  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Dhaval Parekh MCP, MCSA, MCSA+M | TrustRadius Reviewer

Pricing Details

Acronis Cyber Backup Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis Cyber Backup Cloud Editions & Modules

Additional Pricing Details

Quest Rapid Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Quest Rapid Recovery Editions & Modules

Edition
License + 1 Year 24/7 Maintenance1,819.99
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Acronis Cyber Backup Cloud
    9.0
    Quest Rapid Recovery
    8.0

    Likelihood to Renew

    Acronis Cyber Backup Cloud
    9.1
    Quest Rapid Recovery

    Support Rating

    Acronis Cyber Backup Cloud
    8.5
    Quest Rapid Recovery
    10.0

    Implementation Rating

    Acronis Cyber Backup Cloud
    Quest Rapid Recovery
    6.0

    Add comparison