31 Ratings
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Score 8.6 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Acronis Cyber Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe | TrustRadius Reviewer

StorageCraft Cloud Backup

StorageCraft is the best, in my opinion, when it comes to back up servers with bare metal images. The image manager for sending those files to the cloud is also great. I would have to say the file and folder option,(formally gilware) still needs work. It's just not as reliable or easy to use.
Kevin Youngblood | TrustRadius Reviewer

Pros

Acronis Cyber Backup Cloud

  • Full image and bare-metal recovery backups for any physical or virtual server.
  • Physical to virtual and other tools built-in to make conversions / recoveries easier and more efficient.
  • Ability to spin up servers on the fly from recovery media.
  • Options to backup on premise as well as offsite to Acronis cloud.
Derek Schroeder | TrustRadius Reviewer

StorageCraft Cloud Backup

  • Easy file and folder backup and restoring.
  • Easy file and folder restoring with versioning.
  • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
Kevin Youngblood | TrustRadius Reviewer

Cons

Acronis Cyber Backup Cloud

  • The fact Acronis is an OS client base backup, which leads to more backup failures. Although most issues can be corrected with restarting services.
  • Recovering backups from the cloud(internet) is a lot slower then acessing local backups.
  • The backup error reports are not detailed enough to help administrators fix issues.
Michael O'Riley | TrustRadius Reviewer

StorageCraft Cloud Backup

  • After buying Gilware, the file and folder backup side of their operation needs to be updated. It's lacking features and hasn't been touched really since the buyout. Also, it does fit into the main Dashboard very well. It's just an iframe that opens another website. It's very clunky.
  • The file and folder software also needs a re-work. It also hasn't been changed much from the Gilware software. Although it works great, it lacks options, and doesn't provide a lot of info.
  • I really can't think of anything else I dislike about the software or the service. Everything just works for the most part.
Kevin Youngblood | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe | TrustRadius Reviewer

StorageCraft Cloud Backup

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 8.4
Based on 3 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche | TrustRadius Reviewer

StorageCraft Cloud Backup

No score
No answers yet
No answers on this topic

Alternatives Considered

Acronis Cyber Backup Cloud

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo | TrustRadius Reviewer

StorageCraft Cloud Backup

I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
Kevin Youngblood | TrustRadius Reviewer

Return on Investment

Acronis Cyber Backup Cloud

  • Acronis met our business objectives by simplifying our backup infrastructure
  • Reduced costs of our off site backup infrastructure
  • Reduced staff dedicated to monitoring off site backups
Ted Cook | TrustRadius Reviewer

StorageCraft Cloud Backup

  • It allows me to providereliable backing to my customers without the headache of constantly tinkering with them.
  • StorageCraft just works. You set it and forget it, which saves time, and time is money
  • They have the packages priced so that small (like myself), medium, and large companies can afford it.
Kevin Youngblood | TrustRadius Reviewer

Pricing Details

Acronis Cyber Backup Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

StorageCraft Cloud Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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