What users are saying about
23 Ratings
21 Ratings
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Score 8 out of 101
23 Ratings
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Score 5.8 out of 101

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Likelihood to Recommend

Acronis Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe profile photo

SugarSync

As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
Tom Ball profile photo

Feature Rating Comparison

File Sharing & Management

Acronis Backup Cloud
SugarSync
7.2
Versioning
Acronis Backup Cloud
SugarSync
4.9
Video files
Acronis Backup Cloud
SugarSync
8.1
Audio files
Acronis Backup Cloud
SugarSync
8.1
Document collaboration
Acronis Backup Cloud
SugarSync
5.8
Access control
Acronis Backup Cloud
SugarSync
8.5
File search
Acronis Backup Cloud
SugarSync
7.6
Device sync
Acronis Backup Cloud
SugarSync
7.1

Cloud Storage Security & Administration

Acronis Backup Cloud
SugarSync
8.1
User and role management
Acronis Backup Cloud
SugarSync
7.4
File organization
Acronis Backup Cloud
SugarSync
8.6
Device management
Acronis Backup Cloud
SugarSync
8.3

Cloud Storage Platform

Acronis Backup Cloud
SugarSync
8.1
Performance
Acronis Backup Cloud
SugarSync
8.0
Reliability
Acronis Backup Cloud
SugarSync
7.0
Storage Reports
Acronis Backup Cloud
SugarSync
9.4

Pros

  • The Acronis backup console is easy to use.
  • Acronis offers an online recovery console to access items quickly and easily.
  • The ability to backup and restore Office 365 mailboxes.
  • Creating backup plans and schedules is simple.
  • Email alerts notifying administrators on backup failures.
  • The backup deduplication and compression features is one of industries best.
Michael O'Riley profile photo
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Tom Ball profile photo

Cons

  • More features needed - tapes support, more advanced deduplication
No photo available
  • Customer support appeared non-existent
  • Product got very buggy - losing / duplicating folders at random
Tom Ball profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
SugarSync9.0
Based on 3 answers
Very intuitive to use and solves our problems with collaboration.
Alan Matson, CCNA:S, MCP profile photo

Alternatives Considered

Acronis is a great solution and provides a flexible amount of ways to backup and restore data. For software, it competes directly with Carbonite, ShadowProtect, Veeam, and Veritas. Most of these solutions are agent based and require licenses for each. Acronis does a great job for small to medium businesses and matches the features of the other software solutions.
Derek Schroeder profile photo
OneDrive is slightly more confusing in some ways - but a much stronger, better product that we are much happier with
Tom Ball profile photo

Return on Investment

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley profile photo
  • I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
  • At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
  • The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.
Richard Foster profile photo

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SugarSync

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details