What users are saying about

SugarSync

22 Ratings

Acronis Backup Cloud

16 Ratings
Score 7.5 out of 101

SugarSync

22 Ratings
Score 6 out of 101

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Likelihood to Recommend

Acronis Backup Cloud

Small to medium environments (1-5 physical servers, 20-200 workstations)
No photo available

SugarSync

I believe that SugarSync would work great for any person or business looking to backup a large amount of data without the need to have newer files synced. A big selling point for SugarSync is their desktop app- we do not use it. If you are looking to do backups without management, you will not use that tool often.
Daniel Joyce profile photo

Feature Rating Comparison

File Sharing & Management

Acronis Backup Cloud
SugarSync
7.1
Versioning
Acronis Backup Cloud
SugarSync
5.7
Video files
Acronis Backup Cloud
SugarSync
8.3
Audio files
Acronis Backup Cloud
SugarSync
8.3
Document collaboration
Acronis Backup Cloud
SugarSync
4.8
Access control
Acronis Backup Cloud
SugarSync
8.1
File search
Acronis Backup Cloud
SugarSync
7.3
Device sync
Acronis Backup Cloud
SugarSync
7.4

Cloud Storage Security & Administration

Acronis Backup Cloud
SugarSync
8.1
User and role management
Acronis Backup Cloud
SugarSync
7.4
File organization
Acronis Backup Cloud
SugarSync
8.8
Device management
Acronis Backup Cloud
SugarSync
8.1

Cloud Storage Platform

Acronis Backup Cloud
SugarSync
8.0
Performance
Acronis Backup Cloud
SugarSync
8.0
Reliability
Acronis Backup Cloud
SugarSync
7.1
Storage Reports
Acronis Backup Cloud
SugarSync
8.7

Pros

  • Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
  • Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
  • Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
Dan Gospe profile photo
  • Good for 5 or so employees that need to share a small amount of files
  • Keeps files synced
  • collaboration
No photo available

Cons

  • The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
  • Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.
Dan Gospe profile photo
  • How can we sync more files?
  • Easier interface for end users
  • Decrease resources
No photo available

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
SugarSync9.0
Based on 3 answers
Despite the problems we have had with SugarSync, using it as a one time backup, SugarSync works great
Daniel Joyce profile photo

Alternatives Considered

Acronis Backup Cloud has more features than eFolder, and is less than 1/3rd of the cost. In terms of restores, it's faster than eFolder if you use the local component. The restoration component is much better than Carbonite's, which has a tendency to drop connection midway through a file download. Acronis lets you restore to original locations, to a new location on the same device, or just as a download through your browser. Acronis Backup Cloud beats everything else we've tried, and it's unbelievable how affordable it is.
Dan Gospe profile photo
No particular reason. Price and functionality.
No photo available

Return on Investment

  • ROI has been huge. The cost is incredibly cheap, and we saved $1500/month by switching.
  • With a heavy impact on profits, we're able to bundle this backup plan into our basic server management plans with no additional cost, which raises the value of our offerings significantly.
Dan Gospe profile photo
  • Heck of a lot cheaper than having to purchase and maintain a file server
  • Great for remote employees
No photo available

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SugarSync

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details