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Score 8 out of 101
23 Ratings
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Score 5.8 out of 101

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Likelihood to Recommend

Acronis Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe profile photo

SugarSync

SugarSync works wonders for- people who need to access files from different units- people that work from different offices, home or on trips- people that have customer meetings out of office- Anybody who want a safe cloud based backupSugarSync might not be needed for-people who always works at one place from one computer if another backup function is avialable
AnnA Lundgren profile photo

Feature Rating Comparison

File Sharing & Management

Acronis Backup Cloud
SugarSync
7.1
Versioning
Acronis Backup Cloud
SugarSync
5.2
Video files
Acronis Backup Cloud
SugarSync
8.2
Audio files
Acronis Backup Cloud
SugarSync
8.2
Document collaboration
Acronis Backup Cloud
SugarSync
5.3
Access control
Acronis Backup Cloud
SugarSync
8.3
File search
Acronis Backup Cloud
SugarSync
7.5
Device sync
Acronis Backup Cloud
SugarSync
7.2

Cloud Storage Security & Administration

Acronis Backup Cloud
SugarSync
8.1
User and role management
Acronis Backup Cloud
SugarSync
7.4
File organization
Acronis Backup Cloud
SugarSync
8.7
Device management
Acronis Backup Cloud
SugarSync
8.2

Cloud Storage Platform

Acronis Backup Cloud
SugarSync
8.1
Performance
Acronis Backup Cloud
SugarSync
8.0
Reliability
Acronis Backup Cloud
SugarSync
7.1
Storage Reports
Acronis Backup Cloud
SugarSync
9.2

Pros

  • Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
  • Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
  • Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
Dan Gospe profile photo
  • Great for bulk backups if you do not require syncing.
  • Can give peace of mind if you do not go over your storage quota.
Daniel Joyce profile photo

Cons

  • The fact Acronis is an OS client base backup, which leads to more backup failures. Although most issues can be corrected with restarting services.
  • Recovering backups from the cloud(internet) is a lot slower then acessing local backups.
  • The backup error reports are not detailed enough to help administrators fix issues.
Michael O'Riley profile photo
  • Once you go over your storage quota once, it seems that the account will not work properly with syncing.
Daniel Joyce profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
SugarSync9.0
Based on 3 answers
Despite the problems we have had with SugarSync, using it as a one time backup, SugarSync works great
Daniel Joyce profile photo

Alternatives Considered

I believe Acronis has the easiest interface to control backups and restores. The backup solution that didn't work the best for us was Symantec Backup. The other backup solutions (Unitrends, Barracuda,and Veeam) have similar backup features as Acronis and are recommended. Uniterends backup is more advanced and can be complicated not for organizations without IT staff.
Michael O'Riley profile photo
We use Amazon Web Services, WorkZone and Wiredrive to have multiple backups
Daniel Joyce profile photo

Return on Investment

  • ROI has been huge. The cost is incredibly cheap, and we saved $1500/month by switching.
  • With a heavy impact on profits, we're able to bundle this backup plan into our basic server management plans with no additional cost, which raises the value of our offerings significantly.
Dan Gospe profile photo
  • It allows our owners to feel secure in their belief that our data is being backed up to multiple locations.
  • We do not use SugarSync to share files, we use it as a backup redundancy.
Daniel Joyce profile photo

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SugarSync

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details