What users are saying about

Veeam Backup

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Top Rated
152 Ratings
19 Ratings
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Score 7.9 out of 101

Veeam Backup

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Top Rated
152 Ratings
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Score 9 out of 101

Add comparison

Likelihood to Recommend

Acronis Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe profile photo

Veeam Backup

Veeam Backup is a great addition to most environments. I would be hesitant in an environment where Veeam doesn't officially support a specific product class or OS level. You want to make sure if there is an issue that the Veeam Support is able to assist you.
Michael Jipping profile photo

Feature Rating Comparison

Data Center Backup

Acronis Backup Cloud
Veeam Backup
9.1
Universal recovery
Acronis Backup Cloud
Veeam Backup
8.9
Live recovery
Acronis Backup Cloud
Veeam Backup
9.2
Recovery verification
Acronis Backup Cloud
Veeam Backup
9.3
Business application protection
Acronis Backup Cloud
Veeam Backup
9.2
Multiple backup destinations
Acronis Backup Cloud
Veeam Backup
9.0
Incremental backup identification
Acronis Backup Cloud
Veeam Backup
9.4
Backup to the cloud
Acronis Backup Cloud
Veeam Backup
9.1
Deduplication and file compression
Acronis Backup Cloud
Veeam Backup
8.8
Snapshots
Acronis Backup Cloud
Veeam Backup
8.7
Flexible deployment
Acronis Backup Cloud
Veeam Backup
9.0
Management dashboard
Acronis Backup Cloud
Veeam Backup
9.2
Platform support
Acronis Backup Cloud
Veeam Backup
9.1
Retention options
Acronis Backup Cloud
Veeam Backup
9.2
Encryption
Acronis Backup Cloud
Veeam Backup
9.0

Pros

  • The Acronis backup console is easy to use.
  • Acronis offers an online recovery console to access items quickly and easily.
  • The ability to backup and restore Office 365 mailboxes.
  • Creating backup plans and schedules is simple.
  • Email alerts notifying administrators on backup failures.
  • The backup deduplication and compression features is one of industries best.
Michael O'Riley profile photo
  • Backup and recovery of entire VMware VM's and granular recovery of files using Veeam Explorer make this an ideal product. Backup of physical Windows servers using the agent allows the use of a single product for backup.
  • Software installation and setup I found was relatively easy as was setting up backups. I find the interface is intuitive and easy to use once you are familiar with it.
  • Email alerts are important and allow you to verify backup status without having to remote in to check on things. When an issue is reported, it allows me to respond to resolve the issues before the production day starts. Usually, the alert points out an issue that is VMware related and not a Veeam issue.
  • Once Veeam is setup and configured properly, it requires little intervention. Pretty much a set it and forget it solution. Highly reliable.
  • Veeam is an important part of our DR recovery strategy. We can spin up entire VM's at our backup site whenever needed very easily and quickly to resume critical business operations.
  • Veeam works well for backing up encrypted volumes on Windows servers using the backup agent.
No photo available

Cons

  • The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
  • Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.
Dan Gospe profile photo
  • I have had trouble setting up Veeam free tools at other sites.
  • The jump from the 3 license pack to more hosts is a big price increase.
  • Veeam does both Hyper-V and VMWare, but I have found the VMware side more functional and working as expected automatically. The hyper-V takes more effort.
Ian Raloff profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
Veeam Backup8.6
Based on 2 answers
We really like the product and can't really complain about its performance at this point. We've also had it deployed for years and it would be difficult to migrate to another solution, not to mention hard to justify the cost of a new solution when this one is working as well as it is.
No photo available

Usability

No score
No answers yet
No answers on this topic
Veeam Backup9.0
Based on 2 answers
Overall we have been very pleased with the solution for our virtual infrastructure. I would not give it 10 because I am not really happy with the troubles we get into while backing up our physical servers directly.
Ravinder Gupta profile photo

Support

No score
No answers yet
No answers on this topic
Veeam Backup10.0
Based on 1 answer
When I needed support I was able to call and get assistance from a live person very quickly. They were very helpful with all aspects of the software from installation and configuration issues to recovery and everyday maintenance issues
Alec Larson profile photo

Implementation

No score
No answers yet
No answers on this topic
Veeam Backup10.0
Based on 1 answer
Just follow the instructions and the software is super simple to install.
No photo available

Alternatives Considered

Acronis Backup Cloud has more features than eFolder, and is less than 1/3rd of the cost. In terms of restores, it's faster than eFolder if you use the local component. The restoration component is much better than Carbonite's, which has a tendency to drop connection midway through a file download. Acronis lets you restore to original locations, to a new location on the same device, or just as a download through your browser. Acronis Backup Cloud beats everything else we've tried, and it's unbelievable how affordable it is.
Dan Gospe profile photo
While Backup Exec is a good product, it isn't nearly as robust or easy to use as Veeam. It isn't ideal for backing up large numbers of VM's, and it also requires that an agent be installed in each VM, which can be both problematic and intrustive to user experience
Kurt Ferguson profile photo

Return on Investment

  • ROI has been huge. The cost is incredibly cheap, and we saved $1500/month by switching.
  • With a heavy impact on profits, we're able to bundle this backup plan into our basic server management plans with no additional cost, which raises the value of our offerings significantly.
Dan Gospe profile photo
  • Helped standardize backups - Veeam helped us achieve consistent, reliable backups at a fairly reasonable cost. Having dependable backups is very important.
  • Increased executive faith in IT - With backups being more consistent and readily available, executive trust in IT's recovery and disaster recovery increased substantially.
  • Easier Disaster Recovery - Veeam makes disaster recovery, especially across data centers, fairly painless. It's easy to restore a VM that lived in one datacenter, to another datacenter. This is critically important when outages occur.
Kurt Ferguson profile photo

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Veeam Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details