4 Ratings
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Score 9 out of 100
26 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Acronis Cyber Cloud for Enterprise (discontinued) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.1

Acronis Cyber Cloud for Enterprise (discontinued)

91%
1 Rating
8.0

Carbonite Availability

80%
10 Ratings

Usability

Acronis Cyber Cloud for Enterprise (discontinued)

N/A
0 Ratings
8.2

Carbonite Availability

82%
1 Rating

Support Rating

9.1

Acronis Cyber Cloud for Enterprise (discontinued)

91%
2 Ratings
7.3

Carbonite Availability

73%
2 Ratings

Likelihood to Recommend

Acronis

Acronis Cyber Cloud is well suited in any environment where backup is needed. Whether it is backing up a single workstation, 10 servers, or replicating a Virtual machine to another Virtual Host.
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Carbonite

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
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Pros

Acronis

  • Image backup.
  • File folder backup.
  • Virtual machine replication.
  • Workstation backup.
  • Server backup.
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Carbonite

  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
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Cons

Acronis

  • We would like to see a Virtual Machine test option to test the ability to boot your backups as seen in some competing backup softwares.
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Carbonite

  • More verbose error messages. So we can fix problems with more ease
  • More bandwidth settings for throttling.
  • Ability to restart services on servers from the double take console
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Pricing Details

Acronis Cyber Cloud for Enterprise (discontinued)

Starting Price

Editions & Modules

Acronis Cyber Cloud for Enterprise (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Carbonite Availability

    Starting Price

    Editions & Modules

    Carbonite Availability editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Acronis

      No answers on this topic

      Carbonite

      the product UI is user friendly and product is straightforward to use.
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      Support Rating

      Acronis

      Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
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      Carbonite

      Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
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      Alternatives Considered

      Acronis

      Acronis is by far much easier to configure and gain access to cloud resources. Acronis is cloud only whereas Veeam requires an on prem server. We tested both and have found that we were unable to accomplish our goals utilizing Veeam.
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      Carbonite

      It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point. Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
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      Return on Investment

      Acronis

      • Acronis has made our backup process much smoother.
      • Less tech time needed to configure backups.
      • Less tech time needed to restore backups.
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      Carbonite

      • It has allowed us through DR testing to meet contractual requirements of our major accounts..
      • It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate.
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