4 Ratings
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Score 9 out of 100
29 Ratings
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Score 10 out of 100

Attribute Ratings

  • Acronis Cyber Cloud for Enterprise (discontinued) is rated higher in 1 area: Likelihood to Recommend
  • Carbonite Safe is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.1

Acronis Cyber Cloud for Enterprise (discontinued)

91%
1 Rating
9.0

Carbonite Safe

90%
11 Ratings

Likelihood to Renew

Acronis Cyber Cloud for Enterprise (discontinued)

N/A
0 Ratings
5.9

Carbonite Safe

59%
2 Ratings

Support Rating

9.1

Acronis Cyber Cloud for Enterprise (discontinued)

91%
2 Ratings
10.0

Carbonite Safe

100%
4 Ratings

Likelihood to Recommend

Acronis

Acronis Cyber Cloud is well suited in any environment where backup is needed. Whether it is backing up a single workstation, 10 servers, or replicating a Virtual machine to another Virtual Host.
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Carbonite

Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
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Pros

Acronis

  • Image backup.
  • File folder backup.
  • Virtual machine replication.
  • Workstation backup.
  • Server backup.
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Carbonite

  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
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Cons

Acronis

  • We would like to see a Virtual Machine test option to test the ability to boot your backups as seen in some competing backup softwares.
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Carbonite

  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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Pricing Details

Acronis Cyber Cloud for Enterprise (discontinued)

Starting Price

Editions & Modules

Acronis Cyber Cloud for Enterprise (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Carbonite Safe

    Starting Price

    $83.99 per year

    Editions & Modules

    Carbonite Safe editions and modules pricing
    EditionModules
    Basic$83.991
    Plus$119.992
    Prime$149.993

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Acronis

    No answers on this topic

    Carbonite

    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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    Support Rating

    Acronis

    Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
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    Carbonite

    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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    Alternatives Considered

    Acronis

    Acronis is by far much easier to configure and gain access to cloud resources. Acronis is cloud only whereas Veeam requires an on prem server. We tested both and have found that we were unable to accomplish our goals utilizing Veeam.
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    Carbonite

    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
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    Return on Investment

    Acronis

    • Acronis has made our backup process much smoother.
    • Less tech time needed to configure backups.
    • Less tech time needed to restore backups.
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    Carbonite

    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
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