5 Ratings
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Score 5.3 out of 100
65 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Data Center Backup

    Acronis Cyber Cloud for Enterprise (discontinued)

    Feature Set Not Supported
    N/A
    8.6

    Carbonite Server

    86%
    Carbonite Server ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    8.3
    83%
    7 Ratings

    Instant recovery

    N/A
    0 Ratings
    8.2
    82%
    8 Ratings

    Recovery verification

    N/A
    0 Ratings
    7.9
    79%
    7 Ratings

    Business application protection

    N/A
    0 Ratings
    10.0
    100%
    14 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    10.0
    100%
    15 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    10.0
    100%
    19 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    10.0
    100%
    20 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    7.6
    76%
    12 Ratings

    Snapshots

    N/A
    0 Ratings
    10.0
    100%
    10 Ratings

    Flexible deployment

    N/A
    0 Ratings
    7.9
    79%
    9 Ratings

    Management dashboard

    N/A
    0 Ratings
    7.5
    75%
    9 Ratings

    Platform support

    N/A
    0 Ratings
    7.5
    75%
    10 Ratings

    Retention options

    N/A
    0 Ratings
    7.7
    77%
    11 Ratings

    Encryption

    N/A
    0 Ratings
    8.5
    85%
    11 Ratings

    Attribute Ratings

    • Acronis Cyber Cloud for Enterprise (discontinued) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.1

    Acronis Cyber Cloud for Enterprise (discontinued)

    91%
    1 Rating
    9.0

    Carbonite Server

    90%
    35 Ratings

    Likelihood to Renew

    Acronis Cyber Cloud for Enterprise (discontinued)

    N/A
    0 Ratings
    4.8

    Carbonite Server

    48%
    6 Ratings

    Usability

    Acronis Cyber Cloud for Enterprise (discontinued)

    N/A
    0 Ratings
    5.5

    Carbonite Server

    55%
    1 Rating

    Support Rating

    9.1

    Acronis Cyber Cloud for Enterprise (discontinued)

    91%
    2 Ratings
    5.5

    Carbonite Server

    55%
    2 Ratings

    Implementation Rating

    Acronis Cyber Cloud for Enterprise (discontinued)

    N/A
    0 Ratings
    6.4

    Carbonite Server

    64%
    2 Ratings

    Likelihood to Recommend

    Acronis

    Acronis Cyber Cloud is well suited in any environment where backup is needed. Whether it is backing up a single workstation, 10 servers, or replicating a Virtual machine to another Virtual Host.
    Read full review

    Carbonite

    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Read full review

    Pros

    Acronis

    • Image backup.
    • File folder backup.
    • Virtual machine replication.
    • Workstation backup.
    • Server backup.
    Read full review

    Carbonite

    • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
    • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
    • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
    Read full review

    Cons

    Acronis

    • We would like to see a Virtual Machine test option to test the ability to boot your backups as seen in some competing backup softwares.
    Read full review

    Carbonite

    • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
    • The Exchange DAG backup should support instead of configuring each exchange server.
    • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
    Read full review

    Pricing Details

    Acronis Cyber Cloud for Enterprise (discontinued)

    Starting Price

    Editions & Modules

    Acronis Cyber Cloud for Enterprise (discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Carbonite Server

      Starting Price

      $1,300.08 per year

      Editions & Modules

      Carbonite Server editions and modules pricing
      EditionModules
      Power800.041
      Ultimate1,300.082

      Footnotes

      1. per year
      2. per year

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

      Likelihood to Renew

      Acronis

      No answers on this topic

      Carbonite

      We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
      Read full review

      Usability

      Acronis

      No answers on this topic

      Carbonite

      Product needs a lot of improvements in some features like Cloud and Reporting.
      Read full review

      Support Rating

      Acronis

      Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
      Read full review

      Carbonite

      Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
      Read full review

      Implementation Rating

      Acronis

      No answers on this topic

      Carbonite

      We had appliance and we just needed to setup the Director Console which was straight forward and easy.
      Read full review

      Alternatives Considered

      Acronis

      Acronis is by far much easier to configure and gain access to cloud resources. Acronis is cloud only whereas Veeam requires an on prem server. We tested both and have found that we were unable to accomplish our goals utilizing Veeam.
      Read full review

      Carbonite

      Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
      Read full review

      Return on Investment

      Acronis

      • Acronis has made our backup process much smoother.
      • Less tech time needed to configure backups.
      • Less tech time needed to restore backups.
      Read full review

      Carbonite

      • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
      Read full review

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