5 Ratings
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Score 5.3 out of 100
86 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Acronis Cyber Cloud for Enterprise (discontinued) is rated higher in 1 area: Support Rating
  • Datto SIRIS is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

Acronis Cyber Cloud for Enterprise (discontinued)

91%
1 Rating
9.3

Datto SIRIS

93%
31 Ratings

Likelihood to Renew

Acronis Cyber Cloud for Enterprise (discontinued)

N/A
0 Ratings
10.0

Datto SIRIS

100%
1 Rating

Usability

Acronis Cyber Cloud for Enterprise (discontinued)

N/A
0 Ratings
10.0

Datto SIRIS

100%
1 Rating

Support Rating

9.1

Acronis Cyber Cloud for Enterprise (discontinued)

91%
2 Ratings
7.7

Datto SIRIS

77%
20 Ratings

Likelihood to Recommend

Acronis

Acronis Cyber Cloud is well suited in any environment where backup is needed. Whether it is backing up a single workstation, 10 servers, or replicating a Virtual machine to another Virtual Host.
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Datto Inc

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
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Pros

Acronis

  • Image backup.
  • File folder backup.
  • Virtual machine replication.
  • Workstation backup.
  • Server backup.
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Datto Inc

  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
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Cons

Acronis

  • We would like to see a Virtual Machine test option to test the ability to boot your backups as seen in some competing backup softwares.
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Datto Inc

  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
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Pricing Details

Acronis Cyber Cloud for Enterprise (discontinued)

Starting Price

Editions & Modules

Acronis Cyber Cloud for Enterprise (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Datto SIRIS

    Starting Price

    Editions & Modules

    Datto SIRIS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

      Likelihood to Renew

      Acronis

      No answers on this topic

      Datto Inc

      I trust the product and service and am satisfied with the direction of the company
      Read full review

      Usability

      Acronis

      No answers on this topic

      Datto Inc

      Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
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      Support Rating

      Acronis

      Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
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      Datto Inc

      My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
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      Alternatives Considered

      Acronis

      Acronis is by far much easier to configure and gain access to cloud resources. Acronis is cloud only whereas Veeam requires an on prem server. We tested both and have found that we were unable to accomplish our goals utilizing Veeam.
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      Datto Inc

      Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
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      Return on Investment

      Acronis

      • Acronis has made our backup process much smoother.
      • Less tech time needed to configure backups.
      • Less tech time needed to restore backups.
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      Datto Inc

      • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
      • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
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