5 Ratings
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Score 5.3 out of 100
33 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Acronis Cyber Cloud for Enterprise (discontinued) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.1

Acronis Cyber Cloud for Enterprise (discontinued)

91%
1 Rating
7.3

VMware SRM

73%
7 Ratings

Likelihood to Renew

Acronis Cyber Cloud for Enterprise (discontinued)

N/A
0 Ratings
10.0

VMware SRM

100%
1 Rating

Usability

Acronis Cyber Cloud for Enterprise (discontinued)

N/A
0 Ratings
9.0

VMware SRM

90%
1 Rating

Support Rating

9.1

Acronis Cyber Cloud for Enterprise (discontinued)

91%
2 Ratings
7.0

VMware SRM

70%
4 Ratings

Likelihood to Recommend

Acronis

Acronis Cyber Cloud is well suited in any environment where backup is needed. Whether it is backing up a single workstation, 10 servers, or replicating a Virtual machine to another Virtual Host.
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VMware

It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
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Pros

Acronis

  • Image backup.
  • File folder backup.
  • Virtual machine replication.
  • Workstation backup.
  • Server backup.
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VMware

  • Easy configuration and setup.
  • Testing of a particular VM or datastore with several VMs is easy.
  • Auto configuration of IPs makes the process even easier.
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Cons

Acronis

  • We would like to see a Virtual Machine test option to test the ability to boot your backups as seen in some competing backup softwares.
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VMware

  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
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Pricing Details

Acronis Cyber Cloud for Enterprise (discontinued)

Starting Price

Editions & Modules

Acronis Cyber Cloud for Enterprise (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    VMware SRM

    Starting Price

    Editions & Modules

    VMware SRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Acronis

      No answers on this topic

      VMware

      - easy to set up - easy to protect critical servers in case of disaster
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      Usability

      Acronis

      No answers on this topic

      VMware

      VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
      Read full review

      Support Rating

      Acronis

      Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
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      VMware

      Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
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      Alternatives Considered

      Acronis

      Acronis is by far much easier to configure and gain access to cloud resources. Acronis is cloud only whereas Veeam requires an on prem server. We tested both and have found that we were unable to accomplish our goals utilizing Veeam.
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      VMware

      Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
      Read full review

      Return on Investment

      Acronis

      • Acronis has made our backup process much smoother.
      • Less tech time needed to configure backups.
      • Less tech time needed to restore backups.
      Read full review

      VMware

      • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
      • We've been only running for 4 months and haven't had to use SRM.
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