Acronis Cyber Protect Cloud vs. Aqua Cloud Native Security Platform

The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.

Excellent tool for identifying Cloud security issues such as vulnerabilities or misconfigurations. The complaince scanning ability is perfect for enterprise organization to maintain complaince based off various complaince programs.

Incentivized

• Local backup to local encrypted and protected hard drives
• Cloud backups of files, folders, or entire machines
• Vulnerability assessment of systems
• Antivirus and content filtering
• Remote control of systems
• Integration with Connectwise and other RMM and MSP tools
• Replacement that's better than Dropbox or Google drive

Incentivized

• seamless integration with GitHub, Jfrog, etc
• Easy configuration of security policy
• detailed instructions regarding finding of Vulnerabilities

Incentivized

• The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
• Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.

Incentivized

• The UI/UX of the Aqua platform has several issues, especially with the sign up/in flow, authentication, alerts and display of results
• Missing a few prominent notification channels for alerts such as Datadog, Webhooks
• Lacks complete granularity in RBAC with the ability to set permissions based on the cloud
• Some parts of the cocumentation for connecting an Oracle Cloud account is not up to update or clear

Incentivized

They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.

Incentivized

Overall, Acronis Cyber Protect Cloud is powerful and effective. The platform has user-friendly features and a centralized dashboard that simplifies management across multiple clients. This platform integrates backup, recovery, and security features effectively, all in one. It makes our lives easier.

The UI and UX of the platform requires some work since the platform is not for all screen sizes and the experience with certain features such as authentication and creating alerts is not great. The session times out while performing an action and having to repeat the entire action once again, which is not a great experience. Adding notification channels while creating the alerts is not seamless. But the platform has good UX with some great documentation for integrations along with the ability to customise dashboards.

Incentivized

Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.

Incentivized

Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.

Aqua Cloud Native Security Platform is easy to implement and manage compare the Dome9.

Incentivized

• We have been able to further develop our customerbase and and more MSP as our partners
• Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
• It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.

• ROI is high with our Aqua project.

Incentivized