Likelihood to Recommend Overall we are happy with what Acronis is offering us, both as a use and a Value Add Resellers. The fact that there is one portal to onboard customers and select services is exactly what we were looking for. Now we are working on the Multi Tenant version, so we can also White Label Acronis towards our customerbase. We have not yet found any scenario's where Acronis can not offer any benefits. We do hear that the pricing for the storage is often to high versus competition. This applies to the Acronis data center storage, yet also the structure of Workload/per TB combination towards other Cloud vendors. (mainly the 3 largest Hyper Scalers) Compared to other Cloud storage solutions, these cost should be lower, so it will be easier to explain to customers to come and join Acronis in the cloud, instead of doing local back-ups or use solutions like DropBox, BackBlaze, PureStorage, Wasabo Hot Cloud Storage, Cloudian and more.
Read full review Well suited for an organization that is either architecting their environment for majority SaaS usage, or presently is a cloud-first organization and wants greater insight into their existing cloud placements. It does provide good first-level DLP and will need to be supplemented with a purpose drive DLP control.
Read full review Pros Local backup to local encrypted and protected hard drives Cloud backups of files, folders, or entire machines Vulnerability assessment of systems Antivirus and content filtering Remote control of systems Integration with Connectwise and other RMM and MSP tools Replacement that's better than Dropbox or Google drive Read full review Monitoring all traffic Protecting your end user traffic Read full review Cons Better reports with important security information for analyze. The ability to monitor resources like CPU, memory, disks and network activity, and availability. The ability to monitor user activity, very important today because of home working. Endpoint security for IOs and Android, better if it can be an MDM. Read full review Infrastructure resilience. Growth and scale issues. Read full review Likelihood to Renew They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.
Read full review Usability Overall, Acronis Cyber Protect Cloud is powerful and effective. The platform has user-friendly features and a centralized dashboard that simplifies management across multiple clients. This platform integrates backup, recovery, and security features effectively, all in one. It makes our lives easier.
Read full review Support Rating Can be slow to respond at times, but they will be able to help you get to a resolution fairly quickly. We have not com across an issue they were unable to fix. Have found that they will generally start by trying to send you links to KB articles, so if you need help directly, you can send KB's that you have looked at already to bypass the back and forth.
Read full review There have been some struggles with their infrastructure keeping pace with demand and load. Support can only do so much and has to defer to known problems being escalated.
Read full review Alternatives Considered An organization might choose Acronis Cyber Protect Cloud over
Barracuda Cloud-to-Cloud Backup for several reasons: Comprehensive Protection: Acronis Cyber Protect Cloud offers a more comprehensive solution that covers data protection, cybersecurity, and disaster recovery. If an organization requires an all-in-one solution to manage both backup and security, Acronis is a better fit. Diverse IT Environment: If a business operates in a diverse IT environment that includes physical, virtual, and cloud components, Acronis Cyber Protect Cloud's broad platform support makes it more suitable. Enhanced Cybersecurity: Organizations that prioritize advanced cybersecurity features and AI-driven threat detection capabilities might find Acronis Cyber Protect Cloud a more robust solution in this regard.
Read full review We felt that Netskope provided a more holistic view in the CASB space from a user and usage perspective. In addition, the cost structure for Menlo was a bit higher and was a bit more complicated in the installation and maintenance perspectives
Read full review Return on Investment Acronis has helped us grow the total number of endpoints under protection by 500% in the past 2 years Single agent/product has resulted in better overall margins Easier to deploy, easier to support means better onboarding experience Acronis helps us "delight" our customers! Read full review We end up troubleshooting many not existing issues thanks to Netskope. Read full review ScreenShots