12 Ratings
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Score 7 out of 100
2 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Acronis Disaster Recovery Service

Acronis Disaster Recovery Service is well suited in any scenario where a business has a server environment that they cannot afford to have gone down for any amount of time. It is less suited in a smaller business environment where downtime for several hours does not disrupt the flow of the business enough to offset the cost of Acronis Disaster Recovery Service.
Anonymous | TrustRadius Reviewer

Sungard Availability Services DRaaS

Sungard seems to be well-suited for those companies still doing traditional disaster recovery - replicating data (or shipping tapes), building out the servers/mainframe/AS400, restoring data/databases, then loading the applications and testing. We have limited exposure to their cloud offerings.For the most part, they can also take on or assist in the initial builds of client environments - we used them for building the OS only.
Anonymous | TrustRadius Reviewer

Pros

Acronis Disaster Recovery Service

  • Automatic IP handling
  • Automatic failover to the recovery service center
  • Very robust with a lot of options to use
Anonymous | TrustRadius Reviewer

Sungard Availability Services DRaaS

  • Sungard does a good job dispersing risk. Even though the equipment we subscribe to is also subscribed by many other companies, they do a good job spreading those subscriptions across multiple industries and geographies, so that it is highly likely they'd have the equipment you'd need in the event of declaring a disaster
  • Sungard has also done a good job working with us to break out costs, so that we are able to allocate our invoices amongst multiple products and clients.
  • Sungard does a good job with security - physical security in the facilities, ensuring our interactions with them through their help desk or portal are secure, maintaining good access control, and providing us with options for ensuring our data is encrypted during testing activities
Anonymous | TrustRadius Reviewer

Cons

Acronis Disaster Recovery Service

  • Pricing can be a hassle and sometimes unpredictable. This is a byproduct of having to sell compute points in a data center as well as the backup software.
  • Implementation can be a bit complicated; someone who doesn't know what their doing can have a bad recovery experience.
  • User setup can be tricky unless the reseller themselves builds an automatic system.
Anonymous | TrustRadius Reviewer

Sungard Availability Services DRaaS

  • Some facilities are located in inner-cities - while easily accessible by everyone, sometimes environment leaves something to be desired.
  • Limited expertise in Solaris (Sun) regarding their managed services offerings.
  • Often times a laborious process to engage someone to do hands/feet work.
Anonymous | TrustRadius Reviewer

Support Rating

Acronis Disaster Recovery Service

Acronis Disaster Recovery Service 10.0
Based on 2 answers
The reseller or MSP often determine support for the service that the client chooses to purchase the product from. On the reseller or MSP side, Acronis Disaster Recovery Service support is outstanding. They are quick to respond to issues and always have someone available to help answer questions about sales, using the product, or training.
Anonymous | TrustRadius Reviewer

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Alternatives Considered

Acronis Disaster Recovery Service

Acronis Disaster Recovery Service provides an entirely cloud-based service that can be managed anywhere without the need for additional hardware. While we do offer other DRaaS options, they mainly involve redundant hardware that is costly and typically not suitable for small clients. Acronis Disaster Recovery Service provides a cloud-based service with agent-based installation at a competitive price.
Anonymous | TrustRadius Reviewer

Sungard Availability Services DRaaS

I had used IBM Disaster Recovery Services in a previous job. While I found IBM much quicker to work with in terms of updating our equipment reservations, I've found Sungard much easier to conduct testing with. Specifically, they are much more adaptable and client-focused.
Anonymous | TrustRadius Reviewer

Return on Investment

Acronis Disaster Recovery Service

  • Helped us to provide a complete offering to clients, whether they use it or not.
  • Allows us to compete with other DRaaS offerings.
  • It gives us multiple price points and objectives to offer clients when showing them different solutions.
Anonymous | TrustRadius Reviewer

Sungard Availability Services DRaaS

  • ROI is a difficult concept regarding BCP or DR, since most dollars spent towards this are simply regarded as 'insurance' rather than an investment.
  • Our ability to test and share those results with many of our clients is probably the biggest non-monetary return on investment we get.
Anonymous | TrustRadius Reviewer

Pricing Details

Acronis Disaster Recovery Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sungard Availability Services DRaaS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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