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Top Rated
526 Ratings
10 Ratings
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Score 7 out of 100

Veeam Backup & Replication

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Top Rated
526 Ratings
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Score 9 out of 100

Likelihood to Recommend

Acronis Disaster Recovery Service

Acronis Disaster Recovery Service is well suited in any scenario where a business has a server environment that they cannot afford to have gone down for any amount of time. It is less suited in a smaller business environment where downtime for several hours does not disrupt the flow of the business enough to offset the cost of Acronis Disaster Recovery Service.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

Should you have a virtualization infrastructure based on Microsoft Hyper-V or VMware vSphere, should you host several virtual machines some in production, some in acceptance, should you have a business model where you do regular upgrades and deploy new releases or just want to have a backup capability in case of business critical application requiring disaster recovery capabilities, should you keep backup footprint as small as possible, care for a community edition for smaller businesses and full edition for more corporate environment, this tool is for you.
Stefan Zuban | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Acronis Disaster Recovery Service
Veeam Backup & Replication
8.7
Universal recovery
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.6
Live recovery
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.7
Recovery verification
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.7
Business application protection
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.8
Multiple backup destinations
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.9
Incremental backup identification
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.9
Backup to the cloud
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.2
Deduplication and file compression
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.6
Snapshots
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.9
Flexible deployment
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.7
Management dashboard
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.2
Platform support
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.7
Retention options
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.8
Encryption
Acronis Disaster Recovery Service
Veeam Backup & Replication
8.6

Pros

Acronis Disaster Recovery Service

  • Automatic IP handling
  • Automatic failover to the recovery service center
  • Very robust with a lot of options to use
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

  • It offers various backup types. If the infrastructure can handle the forever incremental or reverse incremental options, these are very efficient on space usage.
  • The interface is easy to use. There are a lot of options within the software, but it's never felt overwhelming to figure out and adjust job settings.
  • Restores are simple and offer great options. Even full VM restores are easy to do. File-level restores offer multiple ways to restore files, such as to a different location, or the same, then making copies of any collision files.
Adam Friedli | TrustRadius Reviewer

Cons

Acronis Disaster Recovery Service

  • Pricing can be a hassle and sometimes unpredictable. This is a byproduct of having to sell compute points in a data center as well as the backup software.
  • Implementation can be a bit complicated; someone who doesn't know what their doing can have a bad recovery experience.
  • User setup can be tricky unless the reseller themselves builds an automatic system.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

  • Veeam Backup and Recovery performance is particularly reliant on the performance capability of your backup infrastructure. Your network and disk resources WILL get taxed, so make sure to prepare properly. If your backup infrastructure is slow, your backups will be slow.
  • Backup and Recovery does have a wizard to make recommendations on how to build out the backup infrastructure for large environments, so you should have experts involved in the proper configuration.
  • Some backup/replication jobs do not process in one day. Example - We have some VMs that are quite large, so the processing of VMs can take several days when we change disk sizes.
Kenny McGarrity | TrustRadius Reviewer

Likelihood to Renew

Acronis Disaster Recovery Service

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.9
Based on 10 answers
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
George Rodgers-Clark | TrustRadius Reviewer

Usability

Acronis Disaster Recovery Service

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.8
Based on 9 answers
We've been using Veeam Backup & Replication for several years in our
organization, and we perform backups in all of our environments every
night. It’s one of the simplest yet effective and reliable solutions in
the market for the backup segment. You can check out the free Veeam
agent, so you can get an idea of the full product.
Guillermo Villamizar | TrustRadius Reviewer

Reliability and Availability

Acronis Disaster Recovery Service

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 9.0
Based on 1 answer
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Guillermo Villamizar | TrustRadius Reviewer

Performance

Acronis Disaster Recovery Service

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.0
Based on 1 answer
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
Guillermo Villamizar | TrustRadius Reviewer

Support Rating

Acronis Disaster Recovery Service

Acronis Disaster Recovery Service 10.0
Based on 1 answer
The reseller or MSP often determine support for the service that the client chooses to purchase the product from. On the reseller or MSP side, Acronis Disaster Recovery Service support is outstanding. They are quick to respond to issues and always have someone available to help answer questions about sales, using the product, or training.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 9.2
Based on 27 answers
Veeam support is good and the Net Promoter Score of +70 says so. However, in many cases the problems come from the hypervisor side or generation of snapshots that do not depend on Veeam and can corrupt the backup data. In general, the Veeam support does a good follow-up until determining the root problem and proceeding with the necessary remediation.
Diego Gamez | TrustRadius Reviewer

Implementation Rating

Acronis Disaster Recovery Service

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.5
Based on 16 answers
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Robert Paul | TrustRadius Reviewer

Alternatives Considered

Acronis Disaster Recovery Service

Acronis Disaster Recovery Service provides an entirely cloud-based service that can be managed anywhere without the need for additional hardware. While we do offer other DRaaS options, they mainly involve redundant hardware that is costly and typically not suitable for small clients. Acronis Disaster Recovery Service provides a cloud-based service with agent-based installation at a competitive price.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

Unlike many of the vendors above, Veeam is providing a solution that scales from one workload to hundreds and fits comprehensively in any of the spaces between without compromising the core functionality and feature set that makes it such a great product. Veeam are confident in the solution they provide and with good reason, the tag line "It just works" is very appropriate
Michael Davey | TrustRadius Reviewer

Scalability

Acronis Disaster Recovery Service

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.0
Based on 1 answer
Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Guillermo Villamizar | TrustRadius Reviewer

Return on Investment

Acronis Disaster Recovery Service

  • Helped us to provide a complete offering to clients, whether they use it or not.
  • Allows us to compete with other DRaaS offerings.
  • It gives us multiple price points and objectives to offer clients when showing them different solutions.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

  • Positive in compliance with DR and backup/recovery policies.
  • Positive ROI although smaller organizations may struggle to justify the cost.
  • Positive in terms of man-hours needed for support. Generally speaking, it doesn't need much support, once setup it can often be "forgotten."
Martin Tillbrook | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis Disaster Recovery Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veeam Backup & Replication

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acronis Disaster Recovery Service
10.0
Veeam Backup & Replication
9.1

Likelihood to Renew

Acronis Disaster Recovery Service
Veeam Backup & Replication
8.9

Usability

Acronis Disaster Recovery Service
Veeam Backup & Replication
8.8

Reliability and Availability

Acronis Disaster Recovery Service
Veeam Backup & Replication
9.0

Performance

Acronis Disaster Recovery Service
Veeam Backup & Replication
8.0

Support Rating

Acronis Disaster Recovery Service
10.0
Veeam Backup & Replication
9.2

Implementation Rating

Acronis Disaster Recovery Service
Veeam Backup & Replication
8.5

Scalability

Acronis Disaster Recovery Service
Veeam Backup & Replication
8.0

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