What users are saying about

DigitalPersona

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77 Ratings
4 Ratings
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Score 8.4 out of 101

DigitalPersona

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77 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Acronis Files Connect

If you have enough Mac clients working off a server, and they need search, or have been causing issues with Office docs, then this is definitely for you. Even if it's just a few users, the price of a small license is quite reasonable. If you don't have these issues, I wouldn't bother. The Mac does SMB "relatively" well.
Ryan Stasel profile photo

DigitalPersona

DigitalPersona is well suited for enforcing MFA to log into windows-based systems. Their client is perfectly integrated into the login screen and will enforce whatever policies have been assigned.
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Pros

  • Spotlight Search
  • Mac Connectivity
  • Fixing bad behavior of Mac Office, Adobe Apps, etc.
Ryan Stasel profile photo
  • Digital Persona does particularly well on fingerprint matching to authenticate users' credentials via Fingerprint against Active Directory.
  • Digital Persona does well on providing active directory tools for troubleshooting problematic fingeprints.
  • DigitalPresona provides intuitive wizards for enrolling, re-enrolling and un-enrolling users' fingerprints from active directory.
No photo available

Cons

  • Would love some type of remote administration (web interface, Mac app, whatever)
  • Some logging level between "OH GOD, TOO MUCH" and the "mediocre" default
Ryan Stasel profile photo
  • Easily accessible management audit logging
  • Software distribution improvements
  • Optimized customer pages describing best options for the platform installed on
darrell isnor profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
DigitalPersona8.5
Based on 2 answers
Two things.1- because of the hardware investment we already made in all the fingerprint readers.2 - I have yet to see a competitor with a similar concept.
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Usability

No score
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DigitalPersona7.3
Based on 3 answers
They could tweak it to better recognize login and password change screens. Also UI could be much improved.
No photo available

Support

No score
No answers yet
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DigitalPersona6.0
Based on 4 answers
Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
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Implementation

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DigitalPersona8.9
Based on 4 answers
Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
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Alternatives Considered

No answers on this topic
I love DigitalPersona, and for the price and peace of mind it is the one I would recommend to any business looking to improve security.
Tara Smith profile photo

Return on Investment

  • Been a great ROI. We wouldn't be able to function without it, given how many Mac users we have.
Ryan Stasel profile photo
  • More accurate logins. We need the correct people logged in when printing.
  • Fastest logins means jails printing people more often.
Matthew Smith profile photo

Pricing Details

Acronis Files Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

DigitalPersona

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details