What users are saying about
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Top Rated
541 Ratings
42 Ratings
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Score 8.1 out of 100

Amazon Web Services

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Top Rated
541 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Acronis True Image

The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Anonymous | TrustRadius Reviewer

Amazon Web Services

It is well suited for any type of development and deployment as it is having 120+ services on the platform and you will definitely find one which will fulfill your requirements. Also extensive training is required for the team resources to work with Amazon Web Services tools.
Akshay Sharma | TrustRadius Reviewer

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Acronis True Image
Amazon Web Services
8.2
Service-level Agreement (SLA) uptime
Acronis True Image
Amazon Web Services
8.6
Dynamic scaling
Acronis True Image
Amazon Web Services
8.9
Elastic load balancing
Acronis True Image
Amazon Web Services
8.6
Pre-configured templates
Acronis True Image
Amazon Web Services
7.3
Monitoring tools
Acronis True Image
Amazon Web Services
8.1
Pre-defined machine images
Acronis True Image
Amazon Web Services
8.3
Operating system support
Acronis True Image
Amazon Web Services
8.1
Security controls
Acronis True Image
Amazon Web Services
8.5
Automation
Acronis True Image
Amazon Web Services
7.7

Pros

Acronis True Image

  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
Shion Song | TrustRadius Reviewer

Amazon Web Services

  • Starting an instance and accessing it for testing purpose, demo or production deployment its always easy.
  • All the things which are available over AWS are pretty well managed and easy to use.
  • You might find everything you required for an product and other development over AWS.
  • Its suitable for both either an enterprise or an startup
  • Various resources and documentation are available in case you struck somewhere.
Rahul Chhajed | TrustRadius Reviewer

Cons

Acronis True Image

  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Michael Sweeden | TrustRadius Reviewer

Amazon Web Services

  • If there is one thing I think AWS needs improvement on, it is the administration dashboard. It can be a nightmare to use especially when trying to access billing. This could be made better, honestly, as there should be a simplified way to access simple admin features.
  • While AWS was fairly easy to integrate into our solutions, it is not as easy to use without some IT knowledge. The dashboards are complicated and designed for someone who is computer savvy. If you are just want to keep track of billing, for example, you may need to take a course or spend a few hours with someone being walked through the admin console.
  • AWS does tend to be slow at times. If you do not have a fast internet connection, it can take time to access services that are hosted on AWS. This is not always the case but we have had clients complain about this if they are trying to access a service from multiple points (IP addresses). The only real fix we found was to make our files cache to another server and only keep current data accessible to clients.
Nathan Sichilongo | TrustRadius Reviewer

Likelihood to Renew

Acronis True Image

No score
No answers yet
No answers on this topic

Amazon Web Services

Amazon Web Services 9.4
Based on 10 answers
We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
Marc Schriftman | TrustRadius Reviewer

Usability

Acronis True Image

Acronis True Image 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

Amazon Web Services

Amazon Web Services 7.9
Based on 13 answers
Our cloud platform architecture was designed in order to collect, analyze, and optimize modern networks, from AWS-powered computing, networking, storage, and more. So, we needed a reliable, scalable, and secure global computing infrastructure. Auto Scaling and Elastic Load Balancing were key features in our evaluation and later on for scalability and high performance. We being a cybersecurity company, we needed to ensure that our cloud provider utilizes an end-to-end approach to secure and harden the infrastructure, including physical, operational, and software measures - which AWS had all in place.
Siddhartha Murthinty | TrustRadius Reviewer

Reliability and Availability

Acronis True Image

No score
No answers yet
No answers on this topic

Amazon Web Services

Amazon Web Services 9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.
Anonymous | TrustRadius Reviewer

Performance

Acronis True Image

Acronis True Image 9.0
Based on 1 answer
Backups run fast and no significant performance issues other than the ones discussed previously.
Shion Song | TrustRadius Reviewer

Amazon Web Services

No score
No answers yet
AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
Anonymous | TrustRadius Reviewer

Support Rating

Acronis True Image

Acronis True Image 9.0
Based on 12 answers
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Andrew Egbert | TrustRadius Reviewer

Amazon Web Services

Amazon Web Services 7.7
Based on 35 answers
The customer support of Amazon Web Services are quick in their responses. I appreciate its entire team, which works amazingly, and provides professional support. AWS is a great tool, indeed, to provide customers a suitable way to
immediately search for their compatible software's and also to guide them in a
good direction. Moreover, this product is a good suggestion for every type of
company because of its affordability and ease of use.
Martha Batruny | TrustRadius Reviewer

Implementation Rating

Acronis True Image

No score
No answers yet
No answers on this topic

Amazon Web Services

Amazon Web Services 10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Brian Lusenhop | TrustRadius Reviewer

Alternatives Considered

Acronis True Image

Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
dhruv gupta | TrustRadius Reviewer

Amazon Web Services

Amazon Web Services is well suited when we have a huge amount of data to store, process, manipulate and get meaningful information out of. It is also suitable when we need very fast data retrieval from the database. They provide a superior product at a fair price which allows us to further our goals and push the limits of what we are capable of as a team / company.
Anonymous | TrustRadius Reviewer

Scalability

Acronis True Image

Acronis True Image 8.0
Based on 1 answer
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Shion Song | TrustRadius Reviewer

Amazon Web Services

No score
No answers yet
No answers on this topic

Return on Investment

Acronis True Image

  • Peace of mind - knowing that if anything happens to our data, we can recover it.
  • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
  • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
John Bode | TrustRadius Reviewer

Amazon Web Services

  • AWS has lowered our employee cost, because you don't have to hire Network/Server Admins to manage infrastructure.
  • Increased productivity by incorporating Continuous Integration with AWS and our development life cycle.
  • Increased customer confidence by being able to provide HIPAA level security in our development and production environments
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis True Image

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Web Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acronis True Image
8.2
Amazon Web Services
8.6

Likelihood to Renew

Acronis True Image
Amazon Web Services
9.4

Usability

Acronis True Image
10.0
Amazon Web Services
7.9

Reliability and Availability

Acronis True Image
Amazon Web Services
9.0

Performance

Acronis True Image
9.0
Amazon Web Services

Support Rating

Acronis True Image
9.0
Amazon Web Services
7.7

Online Training

Acronis True Image
Amazon Web Services
7.0

Implementation Rating

Acronis True Image
Amazon Web Services
10.0

Scalability

Acronis True Image
8.0
Amazon Web Services

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