Acronis Cyber Protect Home Office vs. Axcient x360Recover

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Protect Home Office
Score 7.2 out of 10
N/A
Acronis Cyber Protect Home Office is a collection of cybersecurity services for home professionals looking for a solution against data loss and cyberattacks.N/A
Axcient x360Recover
Score 8.0 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
Pricing
Acronis Cyber Protect Home OfficeAxcient x360Recover
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acronis Cyber Protect Home OfficeAxcient x360Recover
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Cyber Protect Home OfficeAxcient x360Recover
Top Pros
Top Cons
Features
Acronis Cyber Protect Home OfficeAxcient x360Recover
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Cyber Protect Home Office
-
Ratings
Axcient x360Recover
8.3
33 Ratings
5% above category average
Universal recovery00 Ratings8.230 Ratings
Instant recovery00 Ratings8.033 Ratings
Recovery verification00 Ratings8.431 Ratings
Business application protection00 Ratings8.531 Ratings
Multiple backup destinations00 Ratings8.328 Ratings
Incremental backup identification00 Ratings8.432 Ratings
Backup to the cloud00 Ratings8.832 Ratings
Deduplication and file compression00 Ratings8.028 Ratings
Snapshots00 Ratings8.733 Ratings
Flexible deployment00 Ratings8.833 Ratings
Management dashboard00 Ratings7.833 Ratings
Platform support00 Ratings7.633 Ratings
Retention options00 Ratings8.432 Ratings
Encryption00 Ratings8.531 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Cyber Protect Home Office
-
Ratings
Axcient x360Recover
8.4
30 Ratings
2% above category average
Continuous data protection00 Ratings8.624 Ratings
Replication00 Ratings8.828 Ratings
Operational reporting and analytics00 Ratings7.628 Ratings
Malware protection00 Ratings7.921 Ratings
Multi-location capabilities00 Ratings8.627 Ratings
Ransomware Recovery00 Ratings8.62 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Acronis Cyber Protect Home Office
-
Ratings
Axcient x360Recover
7.8
33 Ratings
5% above category average
Disaster Recovery Planning00 Ratings8.329 Ratings
Hot Sites00 Ratings7.624 Ratings
Disaster Recovery Testing00 Ratings8.132 Ratings
Automated Disaster Recovery00 Ratings7.426 Ratings
Best Alternatives
Acronis Cyber Protect Home OfficeAxcient x360Recover
Small Businesses
MSP360 Managed Backup
MSP360 Managed Backup
Score 7.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Veeam Backup for Azure
Veeam Backup for Azure
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Cyber Protect Home OfficeAxcient x360Recover
Likelihood to Recommend
5.8
(17 ratings)
9.0
(47 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(12 ratings)
Usability
10.0
(1 ratings)
7.3
(1 ratings)
Performance
9.0
(1 ratings)
1.0
(1 ratings)
Support Rating
8.9
(9 ratings)
1.0
(1 ratings)
Implementation Rating
-
(0 ratings)
2.0
(1 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Acronis Cyber Protect Home OfficeAxcient x360Recover
Likelihood to Recommend
Acronis
The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
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Axcient
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
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Pros
Acronis
  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
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Axcient
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
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Cons
Acronis
  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
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Axcient
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
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Likelihood to Renew
Acronis
No answers on this topic
Axcient
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
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Usability
Acronis
Like I mention it's very intuitive an user friendly
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Axcient
Easy to use and doesn't require a lot of training.
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Performance
Acronis
Backups run fast and no significant performance issues other than the ones discussed previously.
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Axcient
No answers on this topic
Support Rating
Acronis
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
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Axcient
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
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Implementation Rating
Acronis
No answers on this topic
Axcient
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
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Alternatives Considered
Acronis
Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
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Axcient
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
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Scalability
Acronis
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
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Axcient
No answers on this topic
Return on Investment
Acronis
  • Peace of mind - knowing that if anything happens to our data, we can recover it.
  • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
  • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
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Axcient
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
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ScreenShots

Acronis Cyber Protect Home Office Screenshots

Screenshot of Data control: backup in just two clicks, and all data and backup information is displayed in one placeScreenshot of A display of the data that is backed up, the number of backup versions in storage, and how many photos, videos, music and documents that are available to restore.