What users are saying about
26 Ratings
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Score 8.8 out of 100
57 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Acronis True Image

After some experience, I think that this is probably the best and most functional backup and recovery software available for the Windows platform. It's straightforward and can act as an insurance policy against disaster. Quite good for the price, to be honest. It has so far saved me from an absolute disaster twice, and I am certain to maintain the latest version for each of my PCs. If you decide to save your restore image to a USB drive, it will require formatting, so it's best to have at least one dedicated volume, accessible by plugging into a USB port, for the purpose.I purchased this software following my experience with Disk Director, which I still use, although I'm not certain that it's up to date. I've noticed that the 2020 version is available on the company's website, but that my software hasn't notified me that an update is available.
Andrew Egbert | TrustRadius Reviewer

Carbonite Endpoint

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
Derek Schroeder | TrustRadius Reviewer

Pros

Acronis True Image

  • Good software to used for images operating systems; it supports Windows, Mac, etc.
  • This software can start booting from CD, DVD, USB or from your network.
  • The software has 30 days of free license (trial) to be able to do all the tests that you require.
  • Very easy tool to use, GUI is also user-friendly.
valentine leamy | TrustRadius Reviewer

Carbonite Endpoint

  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
Namrata D | TrustRadius Reviewer

Cons

Acronis True Image

  • Maybe price for the end-user. Some think it's kind of expensive for a household, given that they could have Clonezilla for free.
  • Better support for third party backup providers like Wasabi.
  • Better mobile UI.
Anonymous | TrustRadius Reviewer

Carbonite Endpoint

  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
Todd Frazier | TrustRadius Reviewer

Likelihood to Renew

Acronis True Image

No score
No answers yet
No answers on this topic

Carbonite Endpoint

Carbonite Endpoint 1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno | TrustRadius Reviewer

Usability

Acronis True Image

Acronis True Image 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

Carbonite Endpoint

No score
No answers yet
No answers on this topic

Support Rating

Acronis True Image

Acronis True Image 9.4
Based on 9 answers
I have only needed to contact support once regarding methods to backup data on shared network drives. They were responsive and provided a solution right away that worked
Dan Hyland | TrustRadius Reviewer

Carbonite Endpoint

Carbonite Endpoint 9.5
Based on 14 answers
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
John Watson | TrustRadius Reviewer

Alternatives Considered

Acronis True Image

Even though it worked, still preferred the paid product because it performed better and was more reliable. Acronis has a well established name and reputation. When I started using it back in 2009, I used it as a free/eval product and because it worked so well then, I decided to purchase it. I have purchased an upgrade every so many years.
Jason Clarke | TrustRadius Reviewer

Carbonite Endpoint

We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
Anonymous | TrustRadius Reviewer

Return on Investment

Acronis True Image

  • Was able to quickly put the product in use.
  • Able to return equipment to service with the use of this product.
Mike Narumiya | TrustRadius Reviewer

Carbonite Endpoint

  • Data backup is critical to us. Carbonite ensures that we don't lose anything important.
  • It is also good protection against accidental deletions or if someone makes mistakes.
  • Cloud back up also means we don't have to worry about maintaining back up equipment or redundancy in storage.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis True Image

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis True Image Editions & Modules

Additional Pricing Details

Carbonite Endpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Endpoint Editions & Modules

Edition
Basic Computer Backup$241
Advanced Endpoint Protection$341
Basic Server Backup$501
Advanced Server Protection$1471
Basic Backup$551
Advanced Protection$1991
  1. per month
Additional Pricing Details

Add comparison