Acronis True Image vs Carbonite Endpoint

Likelihood to Recommend

After some experience, I think that this is probably the best and most functional backup and recovery software available for the Windows platform. It's straightforward and can act as an insurance policy against disaster. Quite good for the price, to be honest. It has so far saved me from an absolute disaster twice, and I am certain to maintain the latest version for each of my PCs. If you decide to save your restore image to a USB drive, it will require formatting, so it's best to have at least one dedicated volume, accessible by plugging into a USB port, for the purpose.I purchased this software following my experience with Disk Director, which I still use, although I'm not certain that it's up to date. I've noticed that the 2020 version is available on the company's website, but that my software hasn't notified me that an update is available.

Read full review

Andrew Egbert

Student

University of Wisconsin-StoutHigher Education, 201-500 employees

View all 9 answers on this topic

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.

Read full review

Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

View all 23 answers on this topic

Pros

Good software to used for images operating systems; it supports Windows, Mac, etc.
This software can start booting from CD, DVD, USB or from your network.
The software has 30 days of free license (trial) to be able to do all the tests that you require.
Very easy tool to use, GUI is also user-friendly.

Read full review

valentine leamy

IT Technician

Innovative Corporate SolutionsInformation Technology and Services, 201-500 employees

View all 9 answers on this topic

It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
It's safe and reliable. We have been using it for a couple of years now and had no major issues.
Their phone support is excellent.
It's also really easy to maintain your backed up data to reduce redundancy.

Read full review

Namrata D

Proprietor

GNV EnterprisesRetail, 51-200 employees

View all 23 answers on this topic

Cons

Maybe price for the end-user. Some think it's kind of expensive for a household, given that they could have Clonezilla for free.
Better support for third party backup providers like Wasabi.
Better mobile UI.

Read full review

Verified User

Engineer in Information Technology

Computer Hardware Company, 11-50 employees

View all 9 answers on this topic

To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
I have not had to do a restore at this time so I cannot comment on the restore process.
I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.

Read full review

Todd Frazier

Systems Administrator

County of CulpeperComputer Networking, 201-500 employees

View all 23 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Carbonite Endpoint 1.0

Based on 1 answer

I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.

Read full review

Nathan Venno

IT Manager

VistaFood Exchange IncWholesale, 51-200 employees

View all 1 answers on this topic

Usability

Acronis True Image 10.0

Based on 1 answer

Like I mention it's very intuitive an user friendly

Read full review

Verified User

Engineer in Information Technology

Computer Hardware Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Acronis True Image 9.4

Based on 9 answers

I have only needed to contact support once regarding methods to backup data on shared network drives. They were responsive and provided a solution right away that worked

Read full review

Dan Hyland

COO (Chief Operating Officer)

Hyland Machine Co.Automotive, 11-50 employees

View all 9 answers on this topic

Carbonite Endpoint 9.5

Based on 14 answers

Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.

Read full review

John Watson

Director Non-Clinical Development

Auregen BioTherapeuticsBiotechnology, 11-50 employees

View all 14 answers on this topic

Alternatives Considered

Even though it worked, still preferred the paid product because it performed better and was more reliable. Acronis has a well established name and reputation. When I started using it back in 2009, I used it as a free/eval product and because it worked so well then, I decided to purchase it. I have purchased an upgrade every so many years.

Read full review

Jason Clarke

Owner/Consultant/Technician

Jason A Clarke Computer ConsultingInformation Technology and Services, 1-10 employees

View all 9 answers on this topic

We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.

Read full review

Verified User

Director in Information Technology

Legal Services Company, 11-50 employees

View all 23 answers on this topic

Return on Investment

Was able to quickly put the product in use.
Able to return equipment to service with the use of this product.

Read full review

Mike Narumiya

President, Principal

Klaxon IT SolutionsHospital & Health Care, 11-50 employees

View all 9 answers on this topic

Data backup is critical to us. Carbonite ensures that we don't lose anything important.
It is also good protection against accidental deletions or if someone makes mistakes.
Cloud back up also means we don't have to worry about maintaining back up equipment or redundancy in storage.

Read full review

Verified User

Account Manager in Sales

Hospital & Health Care Company, 10,001+ employees

View all 23 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Acronis True Image Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Carbonite Endpoint Editions & Modules

Edition

Basic Computer Backup	$24¹
Advanced Endpoint Protection	$34¹
Basic Server Backup	$50¹
Advanced Server Protection	$147¹
Basic Backup	$55¹
Advanced Protection	$199¹

per month

Additional Pricing Details

—

Acronis True Image vs Carbonite Endpoint