What users are saying about
5 Ratings
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Score 8.8 out of 101
110 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Acronis True Image

After being hit with a virus we greatly improved our backup strategy and this has been a great help! Good, reliable backup of servers and workstations, great support, and easy to set up on servers. Recommend it a lot because it very easy to use and saves a lot of work time. Version 2019 has a very good user interface and is very intuitive.
valentine leamy profile photo

Code42 (formerly CrashPlan)

Backup and recovery of end-user computers - this product is a perfect compliment to your backup solution for your server/network backups. This will protect your users for a reasonable price with very little interference on your part. 'Install it and forget it' - once it in and running there really is nothing you need to do.
Nathan Venno profile photo

Pros

  • Good software to used for images operating systems; it supports Windows, Mac, etc.
  • This software can start booting from CD, DVD, USB or from your network.
  • The software has 30 days of free license (trial) to be able to do all the tests that you require.
  • Very easy tool to use, GUI is also user-friendly.
valentine leamy profile photo
  • Backup - this software does a great job at backup.
  • Runs in the background and doesn't cause any issues.
  • Alerting is excellent and on point.
Nathan Venno profile photo

Cons

  • I would like the price to be a little less, although I understand that it is a reasonable price.
  • While backing up the system image, the computer becomes a bit slow.
valentine leamy profile photo
  • As I mentioned previously, the file access in cold storage is a bit clunky. I would think that if I had admin rights I should be able to recover files from there relatively easily. But that is not the case.
  • I would like to see them have a different license tier for accounts in cold storage. The data there is not being manipulated, it is sitting stagnant and we are paying the same licensing as if it were an active backup.
Rex Sarchet profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.9
Based on 2 answers
No other product works as well.
Clifford Goeke profile photo

Usability

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.7
Based on 3 answers
We use the program and I have personally recommended and help set it up on several client personal computers.
Clifford Goeke profile photo

Support

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.9
Based on 4 answers
I've only had to call them a few times, but I've never had an issue. Like all support, you may have to wait a few (nothing monstrous, but there can be a little wait) but once you have a person they see it through to the end. They walk you through your issue and point you to articles that will help (now and in the future). I'm never felt rushed or ignored and my problems have always been resolved.
Nathan Venno profile photo

Implementation

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.7
Based on 2 answers
for stand alone remote users it might be helpful to get an automation install script made.
Clifford Goeke profile photo

Alternatives Considered

  • This is better than Ghost - lighter images and faster.
  • Acronis True Image is the best imaging software currently on the market.
  • Can restore computer failure within some minutes.
valentine leamy profile photo
We looked at file sync solutions that require an end user to move data independently, and two major things stuck out: 1. The human error factor was high. You cannot trust people to move files, even if they are important or they've agreed to move them on a certain schedule, and inevitably the expectation is that IT will automate the process. 2. File sync is not your friend. Versioning is lost, the constant overwriting of files is prohibitive to keeping data, and it is an administrative nightmare
Kayle Day profile photo

Return on Investment

  • We have seen positive return on our investment from purchasing this software.
  • It's a life saver for us, especially since we have a lot of important data for internal clients at the organization.
valentine leamy profile photo
  • Ease of restores keep our IT team focused on other issues.
  • Monthly cost is great for our bottom line.
  • Ease of management keeps the IT team management hours low.
Michael Stepetic profile photo

Pricing Details

Acronis True Image

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Code42 (formerly CrashPlan)

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details