42 Ratings
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Score 8.2 out of 100
2 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Acronis Cyber Protect Home Office (formerly Acronis True Image)

The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Anonymous | TrustRadius Reviewer

Mimecast Information Protection

Mimecast Information Protection is more suited to businesses that have regulatory requirements to meet when it comes to email. The Large File Send is helpful to any size business but the forced encryption, scanning for sensitive info before send, and automatically adding legalize or signatures to all outgoing email is something that is more attuned to business who considering themselves medium-sized or larger when it comes to scaling. If your business meets the size that it becomes more applicable you really cannot go wrong with this solution but from a workability and pricing standpoint.
Anonymous | TrustRadius Reviewer

Pros

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
Shion Song | TrustRadius Reviewer

Mimecast Information Protection

  • It integrates with other Mimecast services providing a one stop shop for all email management. This is aprticuallry helpful when using all these products together since they are all managed from one web based portal.
  • It is a very recognizable name among IT professionals allow ease of knowing many companies have been successful using this product.
Anonymous | TrustRadius Reviewer

Cons

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Michael Sweeden | TrustRadius Reviewer

Mimecast Information Protection

  • Some of the more complex features, such as setting up secure messaging, do require patience and a lot of testing to get it right.
  • When sending many files with Large File send it does not zip them up into one file vs. sending them to the receiver as individual attachments that they have to download one at a time.
Anonymous | TrustRadius Reviewer

Usability

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

Mimecast Information Protection

No score
No answers yet
No answers on this topic

Performance

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 9.0
Based on 1 answer
Backups run fast and no significant performance issues other than the ones discussed previously.
Shion Song | TrustRadius Reviewer

Mimecast Information Protection

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 9.0
Based on 14 answers
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Andrew Egbert | TrustRadius Reviewer

Mimecast Information Protection

Mimecast Information Protection 9.0
Based on 2 answers
Mimecast customer support is always available to help and has been excellent both in walking through situations with me, to troubleshoot, and following up when needed. I would give it a 10 except for one crucial issue I have with them. If you email support you some times will not hear from them for days. With this in mind, I have settled on always calling and getting the immediate first line person.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
dhruv gupta | TrustRadius Reviewer

Mimecast Information Protection

We have also used the Proofpoint email suite, including their piece that would most be like the Mimecast Information Protection side. I believe Mimecast is both more widely used and a more mature product both on the specific Information Protection side as well as other parts of the complete email package. In the end, they both appeared to do the same thing but our limited IT support made the choice of Mimecast easy in that we could trust the product we were getting.
Anonymous | TrustRadius Reviewer

Scalability

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 8.0
Based on 1 answer
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Shion Song | TrustRadius Reviewer

Mimecast Information Protection

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Peace of mind - knowing that if anything happens to our data, we can recover it.
  • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
  • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
John Bode | TrustRadius Reviewer

Mimecast Information Protection

  • The sensitive information scan has allowed us to meet the requirements set upon us by our bonding and insurance entities giving us the ability to bid for larger jobs that if we did not have a product like this.
  • The Outlook based Large File Send piece has automated the sending of larger files for our users to the point that it does not require any intervention on their part - a big time saver.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis Cyber Protect Home Office (formerly Acronis True Image)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mimecast Information Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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