What users are saying about
53 Ratings
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Top Rated
671 Ratings
53 Ratings
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Score 6.4 out of 100

Oracle Cloud ERP

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Top Rated
671 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Act! CRM

Swiftpage [ACT!] is
robust in nature and a manageable solution available for use as a powerful
marketing tool. It is compiled of a lot of exceptional services with the best
contact and customer management tool. Support needs a lot of attention, as it
needs to be changed and they must have to be more responsive and helpful to
become the best in the market.
Magreat Wilson | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP is a great software that is highly suitable for organizations with more inclination and focus towards finance because this software works well with Account Payables, Account Receivables, and much more. Oracle Cloud ERP is also recommended for multinational companies, but at the same time, my personal opinion is that because it is used for heavy workloads Oracle Cloud ERP can be a little less preferable for medium or small businesses.
Annette Barraza | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Act! CRM
Oracle Cloud ERP
9.0
Pay calculation
Act! CRM
Oracle Cloud ERP
8.9
Benefit plan administration
Act! CRM
Oracle Cloud ERP
9.0
Direct deposit files
Act! CRM
Oracle Cloud ERP
9.0
Salary revision and increment management
Act! CRM
Oracle Cloud ERP
8.9
Reimbursement management
Act! CRM
Oracle Cloud ERP
9.0

Customization

Act! CRM
Oracle Cloud ERP
8.2
API for custom integration
Act! CRM
Oracle Cloud ERP
8.5
Plug-ins
Act! CRM
Oracle Cloud ERP
8.0

Security

Act! CRM
Oracle Cloud ERP
9.0
Single sign-on capability
Act! CRM
Oracle Cloud ERP
9.0
Role-based user permissions
Act! CRM
Oracle Cloud ERP
9.0

Reporting & Analytics

Act! CRM
Oracle Cloud ERP
8.7
Dashboards
Act! CRM
Oracle Cloud ERP
8.9
Standard reports
Act! CRM
Oracle Cloud ERP
8.6
Custom reports
Act! CRM
Oracle Cloud ERP
8.6

General Ledger and Configurable Accounting

Act! CRM
Oracle Cloud ERP
9.0
Accounts payable
Act! CRM
Oracle Cloud ERP
8.6
Accounts receivable
Act! CRM
Oracle Cloud ERP
8.7
Global Financial Support
Act! CRM
Oracle Cloud ERP
8.3
Primary and Secondary Ledgers
Act! CRM
Oracle Cloud ERP
8.5
Intercompany Accounting
Act! CRM
Oracle Cloud ERP
8.5
Localizations
Act! CRM
Oracle Cloud ERP
8.4
Journals and Reconciliations
Act! CRM
Oracle Cloud ERP
8.4
Enterprise Accounting
Act! CRM
Oracle Cloud ERP
8.3
Configurable Accounting
Act! CRM
Oracle Cloud ERP
8.4
Centralized Rules Framework
Act! CRM
Oracle Cloud ERP
8.5
Standardized Processes
Act! CRM
Oracle Cloud ERP
8.6

Inventory Management

Act! CRM
Oracle Cloud ERP
8.6
Inventory tracking
Act! CRM
Oracle Cloud ERP
8.5
Automatic reordering
Act! CRM
Oracle Cloud ERP
8.6
Location management
Act! CRM
Oracle Cloud ERP
8.7
Manufacturing module
Act! CRM
Oracle Cloud ERP
8.5

Order Management

Act! CRM
Oracle Cloud ERP
8.4
Pricing
Act! CRM
Oracle Cloud ERP
8.3
Order entry
Act! CRM
Oracle Cloud ERP
8.2
Credit card processing
Act! CRM
Oracle Cloud ERP
8.5
Cost of goods sold
Act! CRM
Oracle Cloud ERP
8.6
Order Orchestration
Act! CRM
Oracle Cloud ERP
8.4
End-to-end order visibility
Act! CRM
Oracle Cloud ERP
8.3
Order exception Resolution
Act! CRM
Oracle Cloud ERP
8.5

Subledger and Financial Process

Act! CRM
Oracle Cloud ERP
8.3
Automated Invoice Processing
Act! CRM
Oracle Cloud ERP
8.6
Shared Services Payments
Act! CRM
Oracle Cloud ERP
8.2
Billings Management
Act! CRM
Oracle Cloud ERP
8.3
Customer Receipt Applications
Act! CRM
Oracle Cloud ERP
8.4
Customer Collections
Act! CRM
Oracle Cloud ERP
8.1
Revenue Recognition
Act! CRM
Oracle Cloud ERP
8.5
Cash Management
Act! CRM
Oracle Cloud ERP
8.2
Asset Management
Act! CRM
Oracle Cloud ERP
8.6
Travel & Expense Management
Act! CRM
Oracle Cloud ERP
8.1
Budgetary Control & Encumbrance Accounting
Act! CRM
Oracle Cloud ERP
8.5
Period Close
Act! CRM
Oracle Cloud ERP
8.2
Transactions Tax
Act! CRM
Oracle Cloud ERP
8.1
Subledger Reconciliations
Act! CRM
Oracle Cloud ERP
8.4
3rd Party Accounting Systems
Act! CRM
Oracle Cloud ERP
8.1

Project Financial Management

Act! CRM
Oracle Cloud ERP
8.4
Budgeting and Forecasting
Act! CRM
Oracle Cloud ERP
8.7
Project Costing
Act! CRM
Oracle Cloud ERP
8.4
Cost Capture
Act! CRM
Oracle Cloud ERP
8.3
Capital Project Management
Act! CRM
Oracle Cloud ERP
8.5
Customer Invoicing
Act! CRM
Oracle Cloud ERP
8.4
Customer Contract Compliance
Act! CRM
Oracle Cloud ERP
8.3
Project Revenue Recognition
Act! CRM
Oracle Cloud ERP
8.3
Project Financial Performance Analysis
Act! CRM
Oracle Cloud ERP
8.4
Project Financials Dashboard
Act! CRM
Oracle Cloud ERP
8.5
Real-time Financial Reporting
Act! CRM
Oracle Cloud ERP
8.5
Embedded Business Intelligence
Act! CRM
Oracle Cloud ERP
8.4
Project Planning Collaboration
Act! CRM
Oracle Cloud ERP
8.4

Project Execution Management

Act! CRM
Oracle Cloud ERP
8.3
Project Planning and Scheduling
Act! CRM
Oracle Cloud ERP
8.4
Project Manager Dashboard
Act! CRM
Oracle Cloud ERP
8.4
Resource Manager Dashboard
Act! CRM
Oracle Cloud ERP
8.3
Task Insight for Project Managers
Act! CRM
Oracle Cloud ERP
8.6
Project Manager Mobile Functionality
Act! CRM
Oracle Cloud ERP
8.3
Team Member Task Collaboration
Act! CRM
Oracle Cloud ERP
8.4
Team Member Mobile Functionality
Act! CRM
Oracle Cloud ERP
8.4
Project Candidate Search
Act! CRM
Oracle Cloud ERP
8.1
Project Candidate Comparison and Analysis
Act! CRM
Oracle Cloud ERP
8.5
Defineable Resource Pools
Act! CRM
Oracle Cloud ERP
8.0
Defineable Resource Pools
Act! CRM
Oracle Cloud ERP
8.1
Talent Profiles
Act! CRM
Oracle Cloud ERP
8.0
Real-Time Project Reporting
Act! CRM
Oracle Cloud ERP
8.6
Absence Management
Act! CRM
Oracle Cloud ERP
8.3
Product Lifecycle Management
Act! CRM
Oracle Cloud ERP
8.6

Grants Management

Act! CRM
Oracle Cloud ERP
8.4
Award Lifecycle Management
Act! CRM
Oracle Cloud ERP
8.3
Spending Control
Act! CRM
Oracle Cloud ERP
8.5
Indirect Cost Management
Act! CRM
Oracle Cloud ERP
8.3
Billing
Act! CRM
Oracle Cloud ERP
8.3

Procurement

Act! CRM
Oracle Cloud ERP
8.4
Sourcing Team Collaboration
Act! CRM
Oracle Cloud ERP
8.4
Sourcing Analysis
Act! CRM
Oracle Cloud ERP
8.4
Bids Analyzed and Compared
Act! CRM
Oracle Cloud ERP
8.5
Catalog Shopping E-Commerce for Employees
Act! CRM
Oracle Cloud ERP
8.3
Contract Authoring
Act! CRM
Oracle Cloud ERP
8.1
Contract Compliance Management
Act! CRM
Oracle Cloud ERP
8.4
Contract History
Act! CRM
Oracle Cloud ERP
8.3
Contract Renewal Automation
Act! CRM
Oracle Cloud ERP
8.3
Contract Repository
Act! CRM
Oracle Cloud ERP
8.2
Contract Standardization and Enforcement
Act! CRM
Oracle Cloud ERP
8.4
Electronic Signatures
Act! CRM
Oracle Cloud ERP
8.5
Invoice Automated Matching
Act! CRM
Oracle Cloud ERP
8.4
Purchasing Risk and Compliance Management
Act! CRM
Oracle Cloud ERP
8.6
Requisitions-to-Purchase Orders Integrated
Act! CRM
Oracle Cloud ERP
8.4
Spend Compliance Management
Act! CRM
Oracle Cloud ERP
8.4
Supplier Assessment
Act! CRM
Oracle Cloud ERP
8.2
Supplier Communication and Collaboration
Act! CRM
Oracle Cloud ERP
8.2
Supplier Management
Act! CRM
Oracle Cloud ERP
8.3
Supplier Portal
Act! CRM
Oracle Cloud ERP
8.3

Risk Management

Act! CRM
Oracle Cloud ERP
8.4
Risk Repository
Act! CRM
Oracle Cloud ERP
8.7
Control Management
Act! CRM
Oracle Cloud ERP
8.4
Control Mapping
Act! CRM
Oracle Cloud ERP
8.4
Control Efficiency Assessments
Act! CRM
Oracle Cloud ERP
8.4
Automated Control Assessments
Act! CRM
Oracle Cloud ERP
8.1
Assessment Capture
Act! CRM
Oracle Cloud ERP
8.4
Issue Detection
Act! CRM
Oracle Cloud ERP
8.5
Automatic Notification
Act! CRM
Oracle Cloud ERP
8.6
Remediation and Certification
Act! CRM
Oracle Cloud ERP
8.3

Logistics

Act! CRM
Oracle Cloud ERP
8.2
Transportation Planning and Optimization
Act! CRM
Oracle Cloud ERP
8.5
Transportation Sourcing Management
Act! CRM
Oracle Cloud ERP
8.3
Transportation Process Integration
Act! CRM
Oracle Cloud ERP
8.1
Transportation Execution Management
Act! CRM
Oracle Cloud ERP
8.4
Freight Payment Automation
Act! CRM
Oracle Cloud ERP
8.1
Trade Management
Act! CRM
Oracle Cloud ERP
8.3
Trade Regulatory Compliance Management
Act! CRM
Oracle Cloud ERP
8.3
Customs Entry Management
Act! CRM
Oracle Cloud ERP
8.3
Customs Document Management
Act! CRM
Oracle Cloud ERP
8.2
Customs Document Collaboration
Act! CRM
Oracle Cloud ERP
8.1
Fulfillment Management
Act! CRM
Oracle Cloud ERP
8.2
Inventory Visibility
Act! CRM
Oracle Cloud ERP
8.1
Warehouse Workforce Management
Act! CRM
Oracle Cloud ERP
8.1

Manufacturing

Act! CRM
Oracle Cloud ERP
8.2
Production Process Design
Act! CRM
Oracle Cloud ERP
8.4
Supply Chain Business Flows
Act! CRM
Oracle Cloud ERP
8.3
Production Management
Act! CRM
Oracle Cloud ERP
8.3
Contracted Manufacturing Management
Act! CRM
Oracle Cloud ERP
8.0
Configuration Management
Act! CRM
Oracle Cloud ERP
8.3
Work Definition
Act! CRM
Oracle Cloud ERP
8.0
Work Execution
Act! CRM
Oracle Cloud ERP
8.0
Advanced Fulfillment
Act! CRM
Oracle Cloud ERP
8.4
Manufacturing Costs
Act! CRM
Oracle Cloud ERP
8.3

Supply Chain

Act! CRM
Oracle Cloud ERP
8.5
Forecasting
Act! CRM
Oracle Cloud ERP
8.7
Inventory Planning
Act! CRM
Oracle Cloud ERP
8.5
Multi-tier Supply Chain Planning
Act! CRM
Oracle Cloud ERP
8.2
Performance Monitoring
Act! CRM
Oracle Cloud ERP
8.5

Product Lifecycle Management

Act! CRM
Oracle Cloud ERP
8.2
Ideation Management
Act! CRM
Oracle Cloud ERP
8.3
Requirements Management
Act! CRM
Oracle Cloud ERP
8.2
Proposal Management
Act! CRM
Oracle Cloud ERP
8.1
Innovation Portfolio Management
Act! CRM
Oracle Cloud ERP
8.4
Product Master Data Management
Act! CRM
Oracle Cloud ERP
8.2
Vendor Portal
Act! CRM
Oracle Cloud ERP
8.2
Project Portfolio Management
Act! CRM
Oracle Cloud ERP
8.4

Pros

Act! CRM

  • Lots of fields for adapting the software to your own requirements.
  • Excellent tracking of activities/details in sales pipeline process.
  • Excellent robust reporting to provide a very clear picture of prospecting activities.
  • Tightly integrated with Sage Quantum accounting software to avoid double entry of prospect details into Customer/Sales module.
Laurence Sarner | TrustRadius Reviewer

Oracle Cloud ERP

  • Core financials (accounting hub--AP, AR, GL, and financial consolidations) are the best available in the software industry and an even better solution than its predecessor modules in Oracle EBS ERP
  • Inventory Cloud is very functionally rich
  • Procurement Cloud is very functionally rich
Anonymous | TrustRadius Reviewer

Cons

Act! CRM

  • Social Integration: The tool has a basic feed for LinkedIn information to feed into the system. The infusion of more Social Selling "signals" and "feeds" would be very helpful to instill more social selling into the framework.
  • Account vs. Contact: If you are a company which works to B to B rather than B to C there is a still a bit of cumbersome way to handle "joining" accounts and contacts through links. It is better with 16.1 release but still it's a "contact" centric solution which is great for some business relationships like realtors, insurance, & financial services etc.
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

  • Exception reports especially on the PPM module do not provide project details. This makes it difficult to troubleshoot issues at the project level
  • OTBI custom role creation is highly cumbersome and is not user friendly. Granting users read only access is heavily implementer dependent rather than making IT self sufficient
  • Some of the ESS jobs that end in error do not provide an option to attach error logs as attachment during notification
  • Expense reporting is cumbersome without voice activation. But voice activation is costly.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Act! CRM

Act! CRM 1.0
Based on 2 answers
There are a lot of good SaaS options on the market but SwiftPage ACT still has a place in the mix today. It depends on your needs, goals, processes, and people
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 8.7
Based on 10 answers
Oracle Financials cloud has intuitive user interface. It comes with collaboration tools like Oracle social network. It has most features and constantly innovating and coming out with new features. It is scalable and many resources are available in the market who specialize in this product. Oracle has built a good ecosystem of users, communities around the product. Oracle applications users group is a good starting point to learn about best practices and learn how other companies are leveraging the product.Oracle has built the product ground up using the latest technology. The product has the best features of all the companies oracle acquired in the last 10 years. Oracle has the highest portfolio of products in the market. You name a module, oracle has it. All these modules are tightly integrated and spread sheet friendly.
Shiva Krishna | TrustRadius Reviewer

Usability

Act! CRM

Act! CRM 1.3
Based on 4 answers
ACT follows the basic rules you would expect for this type of software, but actually doing anything sophisticated with it is near impossible without assistance or training. Unless you use it regularly it is difficult to use. I wouldn't recommend it unless you have internal IT support and it will be used regularly.
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.4
Based on 5 answers
We find the application very intuitive and most users and suppliers, once trained properly, have stated how easy the application is to use. Several users were reluctant to use Oracle Cloud, but once they dived in and learned how easy it was to create, view, and close their request they were ecstatic. This application has allowed users to have more visibility than previous applications.
Danielle Shultz | TrustRadius Reviewer

Reliability and Availability

Act! CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.2
Based on 6 answers
Yes availability was initially an issue but like I said it has evolved and stabilized a lot better these days. We get hardly 1 or two unplanned outages in a year. That too during off peak hours and would get resolved before we even realize it. If Oracle could resolve even the sporadic unplanned outages then it would be awesome and highly reliable for customers.
Anonymous | TrustRadius Reviewer

Performance

Act! CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.7
Based on 6 answers
The performance of the application is good. Incase of any issues, one has to work with Oracle support. We enabled auditing on certain tables and experienced performance issues. We immediately raised with Oracle support and they helped in improving the performance.One has to proactively work with oracle support to identify the issues.
Shiva Krishna | TrustRadius Reviewer

Support Rating

Act! CRM

Act! CRM 5.2
Based on 14 answers
Following a few interactions with support staff over the phone where we failed to correct the issues we were calling about, we ended up going back to the consultant who we purchased the software through and continued to use her for support rather than call Swiftpage ACT! directly. Our consultant was much more helpful in finding and correcting our issues.
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.7
Based on 16 answers
The support process is one of the nicer aspects of the software as a ticket can be opened quickly and tracked through the entire process from start to finish. The user always knows where their issue stands with the support team and can reach out to them for updated at any time.
Anonymous | TrustRadius Reviewer

In-Person Training

Act! CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.6
Based on 2 answers
The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.
Shiva Krishna | TrustRadius Reviewer

Online Training

Act! CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.2
Based on 2 answers
We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective.Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.
Shiva Krishna | TrustRadius Reviewer

Implementation Rating

Act! CRM

Act! CRM 1.0
Based on 3 answers
Delay your upgrades! ACT appears to ship out new software with virtually no checking and no concern about bad installs do to their customers.
Terry Kungel | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.1
Based on 15 answers
Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Act! CRM

Although other CRM's like HubSpot offer a free solution, I found that it didn't give much and the add-ons were very expensive. Many other companies have interfaces that are clunky or hard to understand. Also I found that many just offer way too many features that we would never use that just made it more difficult to use what we needed. The customized options are just way to expensive for the simplistic offering we need. Swiftpage ACT! just provides a solution that works for us.
John Hamel | TrustRadius Reviewer

Oracle Cloud ERP

We like Oracle and already have a handful of their products so it made sense for us to continue doing business with them. They do a good job of making sure our questions and concerns are being taken care of and if we ever have any issues they get promptly resolved. Whether or not we stay with them for the next 10 years, who knows. For now, they're great!
Anonymous | TrustRadius Reviewer

Scalability

Act! CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.6
Based on 2 answers
Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs
Anonymous | TrustRadius Reviewer

Return on Investment

Act! CRM

  • ACT! pays for itself by keeping me organized.
  • I don't have to remember to contact a prospect, ACT! remembers for me, letting me schedule follow ups for a date and time that works for me. That means greater sales success.
  • ACT! enables me to search for information as well as contacts.
Mary Westheimer | TrustRadius Reviewer

Oracle Cloud ERP

  • As we upgraded from Oracle EBS, moving to Oracle ERP Cloud allowed us to streamline infrastructure costs associated with on-prem deployments.
  • Localization features allowed Oracle ERP cloud to be deployed globally, as all-encompassing enterprise solution.
  • Streamlined, modern user interface of Oracle ERP cloud made training and transition a manageable task.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Act! CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Act! CRM Editions & Modules

On-premise Edition
Act! Premium - Basic$37.501
Select - Extra Features$791
Complete - Extra Features$1991
Advanced - Extra Features$3991
  1. per user, per month (billed annually)
SaaS Edition
Essentials$221
Standard$401
Expert$551
  1. per user, per month
Additional Pricing Details
For SaaS version, discount available for annual subscription.

Oracle Cloud ERP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Oracle Cloud ERP Editions & Modules

Additional Pricing Details
Pricing per user varies by component within the Oracle ERP Cloud solution. Please see pricing information for the ERP Cloud components on cloud.oracle.com or contact Oracle Sales at +1.800.633.0738.

Rating Summary

Likelihood to Recommend

Act! CRM
6.0
Oracle Cloud ERP
8.6

Likelihood to Renew

Act! CRM
1.0
Oracle Cloud ERP
8.7

Usability

Act! CRM
1.3
Oracle Cloud ERP
7.4

Reliability and Availability

Act! CRM
Oracle Cloud ERP
8.2

Performance

Act! CRM
Oracle Cloud ERP
7.7

Support Rating

Act! CRM
5.2
Oracle Cloud ERP
7.7

In-Person Training

Act! CRM
Oracle Cloud ERP
7.6

Online Training

Act! CRM
Oracle Cloud ERP
8.2

Implementation Rating

Act! CRM
1.0
Oracle Cloud ERP
7.1

Scalability

Act! CRM
Oracle Cloud ERP
7.6

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