What users are saying about
53 Ratings
53 Ratings
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Score 6.4 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

Act! CRM

Swiftpage [ACT!] is
robust in nature and a manageable solution available for use as a powerful
marketing tool. It is compiled of a lot of exceptional services with the best
contact and customer management tool. Support needs a lot of attention, as it
needs to be changed and they must have to be more responsive and helpful to
become the best in the market.
Magreat Wilson | TrustRadius Reviewer

WinMan ERP Software

Winman ERP is well suited to our business and we have not felt the need to look further. The great strength for us is the MRP facility but each business is unique and must make it's own assessment. The accounting side just works - nothing to add here.
Cameron Read | TrustRadius Reviewer

Feature Rating Comparison

Security

Act! CRM
WinMan ERP Software
10.0
Single sign-on capability
Act! CRM
WinMan ERP Software
10.0
Role-based user permissions
Act! CRM
WinMan ERP Software
10.0

Reporting & Analytics

Act! CRM
WinMan ERP Software
9.0
Dashboards
Act! CRM
WinMan ERP Software
8.0
Custom reports
Act! CRM
WinMan ERP Software
10.0

General Ledger and Configurable Accounting

Act! CRM
WinMan ERP Software
10.0
Accounts payable
Act! CRM
WinMan ERP Software
10.0
Accounts receivable
Act! CRM
WinMan ERP Software
10.0

Inventory Management

Act! CRM
WinMan ERP Software
10.0
Inventory tracking
Act! CRM
WinMan ERP Software
10.0
Automatic reordering
Act! CRM
WinMan ERP Software
10.0
Location management
Act! CRM
WinMan ERP Software
10.0

Order Management

Act! CRM
WinMan ERP Software
10.0
Pricing
Act! CRM
WinMan ERP Software
10.0
Order entry
Act! CRM
WinMan ERP Software
10.0
Cost of goods sold
Act! CRM
WinMan ERP Software
10.0

Pros

Act! CRM

  • Lots of fields for adapting the software to your own requirements.
  • Excellent tracking of activities/details in sales pipeline process.
  • Excellent robust reporting to provide a very clear picture of prospecting activities.
  • Tightly integrated with Sage Quantum accounting software to avoid double entry of prospect details into Customer/Sales module.
Laurence Sarner | TrustRadius Reviewer

WinMan ERP Software

  • MRP - our inventory forecasting is done within Winman using the MRP facility. This allows us to place timely orders with our suppliers.
  • Inventory transfers and value uplifts (to reflect actual landed cost) are simply catered for and fully integrated into the accounting system.
  • Integration with our website ensures that accurate data flows throughout the whole process.
Cameron Read | TrustRadius Reviewer

Cons

Act! CRM

  • Social Integration: The tool has a basic feed for LinkedIn information to feed into the system. The infusion of more Social Selling "signals" and "feeds" would be very helpful to instill more social selling into the framework.
  • Account vs. Contact: If you are a company which works to B to B rather than B to C there is a still a bit of cumbersome way to handle "joining" accounts and contacts through links. It is better with 16.1 release but still it's a "contact" centric solution which is great for some business relationships like realtors, insurance, & financial services etc.
Anonymous | TrustRadius Reviewer

WinMan ERP Software

  • Having used Winman ERP for a long time now it fully suits our needs.
Cameron Read | TrustRadius Reviewer

Likelihood to Renew

Act! CRM

Act! CRM 1.0
Based on 2 answers
There are a lot of good SaaS options on the market but SwiftPage ACT still has a place in the mix today. It depends on your needs, goals, processes, and people
Anonymous | TrustRadius Reviewer

WinMan ERP Software

No score
No answers yet
No answers on this topic

Usability

Act! CRM

Act! CRM 1.3
Based on 4 answers
ACT follows the basic rules you would expect for this type of software, but actually doing anything sophisticated with it is near impossible without assistance or training. Unless you use it regularly it is difficult to use. I wouldn't recommend it unless you have internal IT support and it will be used regularly.
Anonymous | TrustRadius Reviewer

WinMan ERP Software

No score
No answers yet
No answers on this topic

Support Rating

Act! CRM

Act! CRM 5.2
Based on 14 answers
Following a few interactions with support staff over the phone where we failed to correct the issues we were calling about, we ended up going back to the consultant who we purchased the software through and continued to use her for support rather than call Swiftpage ACT! directly. Our consultant was much more helpful in finding and correcting our issues.
Anonymous | TrustRadius Reviewer

WinMan ERP Software

WinMan ERP Software 10.0
Based on 1 answer
My few queries are answered promptly.
Cameron Read | TrustRadius Reviewer

Implementation Rating

Act! CRM

Act! CRM 1.0
Based on 3 answers
Delay your upgrades! ACT appears to ship out new software with virtually no checking and no concern about bad installs do to their customers.
Terry Kungel | TrustRadius Reviewer

WinMan ERP Software

WinMan ERP Software 10.0
Based on 1 answer
As with any business project, a clear plan with clearly defined outcomes is key.
Cameron Read | TrustRadius Reviewer

Alternatives Considered

Act! CRM

Although other CRM's like HubSpot offer a free solution, I found that it didn't give much and the add-ons were very expensive. Many other companies have interfaces that are clunky or hard to understand. Also I found that many just offer way too many features that we would never use that just made it more difficult to use what we needed. The customized options are just way to expensive for the simplistic offering we need. Swiftpage ACT! just provides a solution that works for us.
John Hamel | TrustRadius Reviewer

WinMan ERP Software

Having used Winman ERP for many years through various iterations we have not felt the need to look elsewhere
Cameron Read | TrustRadius Reviewer

Return on Investment

Act! CRM

  • ACT! pays for itself by keeping me organized.
  • I don't have to remember to contact a prospect, ACT! remembers for me, letting me schedule follow ups for a date and time that works for me. That means greater sales success.
  • ACT! enables me to search for information as well as contacts.
Mary Westheimer | TrustRadius Reviewer

WinMan ERP Software

  • The key thing is to be able to do more with less people, removing as much repetitive work as possible.
  • More automation allows us to grow the business whilst being able to concentrate on core competencies that cannot be automated such as product development, branding and marketing.
  • Inventory planning is simplified through the use of MRP. Top level skus are readily converted into POs for timely component procurement which means we have the best opportunity to fill sales orders.
Cameron Read | TrustRadius Reviewer

Pricing Details

Act! CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Act! CRM Editions & Modules

On-premise Edition
Act! Premium - Basic$37.501
Select - Extra Features$791
Complete - Extra Features$1991
Advanced - Extra Features$3991
  1. per user, per month (billed annually)
SaaS Edition
Essentials$221
Standard$401
Expert$551
  1. per user, per month
Additional Pricing Details
For SaaS version, discount available for annual subscription.

WinMan ERP Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

WinMan ERP Software Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Act! CRM
6.0
WinMan ERP Software
10.0

Likelihood to Renew

Act! CRM
1.0
WinMan ERP Software

Usability

Act! CRM
1.3
WinMan ERP Software

Support Rating

Act! CRM
5.2
WinMan ERP Software
10.0

Implementation Rating

Act! CRM
1.0
WinMan ERP Software
10.0

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