What users are saying about
393 Ratings
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Top Rated
53 Ratings
393 Ratings
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Score 8.2 out of 100

Autoklose

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Top Rated
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Act-On

Act-On [Software] has a good online reputation and its one of the few companies with transparent pricing. It is a strong choice for businesses that value marketing insights to drive social media and CRM. I consider this software a versatile digital marketing partner because of its scalability to meet every need of the business.
Toby Bottin | TrustRadius Reviewer

Autoklose

I would recommend Autoklose to smaller teams that do not have the tools and processes in place for conducting sales outreach or business development activities. I would also recommend it to Sales development reps who are relying on manually managing their sales outreach without the benefits of automation. I'd also recommend it if they are trying to do the above while using a CRM like Pipedrive, as Autoklose works well with some CRMs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Act-On
9.2
Autoklose
WYSIWYG email editor
Act-On
9.5
Autoklose
Dynamic content
Act-On
9.2
Autoklose
Ability to test dynamic content
Act-On
9.0
Autoklose
Landing pages
Act-On
9.0
Autoklose
A/B testing
Act-On
9.4
Autoklose
Mobile optimization
Act-On
9.6
Autoklose
Email deliverability reporting
Act-On
8.9
Autoklose
List management
Act-On
9.4
Autoklose
Triggered drip sequences
Act-On
9.2
Autoklose

Lead Management

Act-On
9.4
Autoklose
Lead nurturing
Act-On
9.6
Autoklose
Lead scoring and grading
Act-On
9.8
Autoklose
Data quality management
Act-On
9.3
Autoklose
Automated sales alerts and tasks
Act-On
9.1
Autoklose

Campaign Management

Act-On
8.1
Autoklose
Calendaring
Act-On
6.8
Autoklose
Event/webinar marketing
Act-On
9.4
Autoklose

Social Media Marketing

Act-On
9.3
Autoklose
Social sharing and campaigns
Act-On
9.3
Autoklose
Social profile integration
Act-On
9.3
Autoklose

Reporting & Analytics

Act-On
9.1
Autoklose
Dashboards
Act-On
9.0
Autoklose
Standard reports
Act-On
8.8
Autoklose
Custom reports
Act-On
9.4
Autoklose

Platform & Infrastructure

Act-On
9.3
Autoklose
API
Act-On
9.1
Autoklose
Role-based workflow & approvals
Act-On
9.1
Autoklose
Customizability
Act-On
9.5
Autoklose
Integration with Salesforce.com
Act-On
9.5
Autoklose
Integration with Microsoft Dynamics CRM
Act-On
9.4
Autoklose
Integration with SugarCRM
Act-On
9.0
Autoklose

Pros

Act-On

  • Establishes a simple but very decisive way of how to perform specialized marketing work.
  • It includes the monitoring of advertising networks or account management on digital platforms and social networks.
  • The support is solid; it takes all the suggestions and doubts I have regarding the software.
Korey Migdal | TrustRadius Reviewer

Autoklose

  • It is helping in editing, managing, and send[ing] out large marketing campaigns.
  • It is easy to handle multiple emails in appropriate sequence.
  • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
  • I have been very much impressed by their support staff.
Ryan Dury | TrustRadius Reviewer

Cons

Act-On

  • The designer tools, especially for emails, were often difficult to use. The formatting of the text would be all over the place and change / refuse to change at random. Moving boxes around was shifty and sometimes nearly impossible. It just wasn't customizeable enough. No "undo" functionality either.
  • The only way to collect information expansively over time (there's a term Act-On uses for it, I can't recall) where it adds questions to the form each time a user fills it out, is if the person were to fill out the same form multiple times. I know this does happen for some websites/resources, but as a company that wanted to collect new information each time someone filled out any form, regardless of the resource or the URL, that was simply not an option, and that doesn't really make a lot of sense. I know it's not really possible to track someone but if they filled out the first part of the form and then it added new questions to answer, and then they submitted and got through the gating, that would actually be helpful.
  • There was no "trash can" of sorts in case you deleted something by mistake. This could be so stress-inducing if it was a major project. My coworker did this once, contacted Act-On, they couldn't even recover it.
Anonymous | TrustRadius Reviewer

Autoklose

  • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
  • Additional throttling limits for the SMTP Authentication protocol are:
  • 30 messages per minute
  • Recipient rate limit of 10,000 recipients per day.
  • Exceeding these limits will cause the following issues:
  • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
  • Exceeding the per day limit causes the following error message:
  • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
Dorothy Joseph | TrustRadius Reviewer

Likelihood to Renew

Act-On

Act-On 8.9
Based on 112 answers
It's my single biggest asset in my current role. With limited resources, its enabled Anachron to punch well above our weight marketing wise and although we're still at the beginning of our journey I know the system can scale with us
Damian Leslie | TrustRadius Reviewer

Autoklose

Autoklose 9.1
Based on 2 answers
We love it and it works
Dianna Geairn | TrustRadius Reviewer

Usability

Act-On

Act-On 9.1
Based on 32 answers
It's good, but not quite brilliant. Some parts of the interface are still a bit outdated. The product has been evolving very fast, though, and I believe in a few months it will be up there with the best of them, interface wise as well.
Diogo Cabral | TrustRadius Reviewer

Autoklose

Autoklose 8.6
Based on 30 answers
The user interface though not being the most feature-rich application in the space is quite intuitive and practical. Things aren't that hard to find and it makes sense. Apart from the support that can be fleeting they have quite a few webinars and posts to help if you're lost with anything.
Craige Hardel | TrustRadius Reviewer

Reliability and Availability

Act-On

Act-On 9.1
Based on 28 answers
I have always found them quick to respond to my query by web inquiry. In those instances when I call, I have always reached help quickly. They are conscientious and skilled in discussing my concern and finding a solution to my problem. Other tech organizations should use Act-On as a model for top-notch customer service.
Eric Kinaitis, MBA | TrustRadius Reviewer

Autoklose

Autoklose 9.1
Based on 1 answer
We have really had no issues.
Anonymous | TrustRadius Reviewer

Performance

Act-On

Act-On 8.2
Based on 26 answers
Great for the most part. Sometimes there are little lags, but that's likely because I'm requesting to see a lot of data at one time.
Anonymous | TrustRadius Reviewer

Autoklose

Autoklose 9.1
Based on 1 answer
Always loads fast.
Anonymous | TrustRadius Reviewer

Support Rating

Act-On

Act-On 7.3
Based on 78 answers
Since we start using Act-on for ourselves and our clients, we have been supported very well. Often we need to integrate with legacy systems and we find the support team on our side during the whole endeavor. Always asking if they can help us further, always willing to do a better job. The support of Act-On is one of the main differentiators
Harold Klaassen | TrustRadius Reviewer

Autoklose

Autoklose 8.4
Based on 30 answers
The support has been superb and I doubt that I would have stayed with Autoklose if that was not the case. I have had the same support person from the get-go and I can arrange a call any time I like. Sometimes, I am contacted proactively which is unusual in this industry.
Thomas Olesen | TrustRadius Reviewer

In-Person Training

Act-On

Act-On 8.7
Based on 4 answers
Dan D. was great. He took the time to understand how I needed the program to run, and was very flexible to our special CRM setup.
Anonymous | TrustRadius Reviewer

Autoklose

Autoklose 9.1
Based on 1 answer
Jelena is amazing! Very knowledgable. Great instructor.
Anonymous | TrustRadius Reviewer

Online Training

Act-On

Act-On 9.3
Based on 16 answers
Act-On had a lot of resources, and their staff was great at answering any questions I had to make sure we got started on the right foot. Looking back, I would have preferred some additional training sessions since we didn't have any previous experience with Marketing Automation and best practices.
Carrie Scheetz | TrustRadius Reviewer

Autoklose

Autoklose 9.1
Based on 1 answer
Jelena is fantastic. She always responds to emails immediately.
Anonymous | TrustRadius Reviewer

Implementation Rating

Act-On

Act-On 8.6
Based on 44 answers
What impressed me most is that Act-On showed full committment in making our implementation successful, even when it required additional support from their team. This gave me a lot of warm and fuzzy feelings. Most other software software vendors are not anywhere close to being this responsive and effective
Prabal Roy | TrustRadius Reviewer

Autoklose

Autoklose 9.1
Based on 2 answers
It is extremely easy to implement and start using right away
Dianna Geairn | TrustRadius Reviewer

Alternatives Considered

Act-On

Act-On is easier to use than Marketo, but not as visually appealing and user-friendly as HubSpot. It's much better than Pardot, as Pardot feel clunky every step of the way. SharpSpring is comparable because of its price point but surpasses Act-On in its tools and intuitive interface. We selected Act-On because of the pricing model and thought all things would be close to parity with other options. It depends on the team you have. If you have developers and a marketing team that knows some html/css, you can get by with Act-On.
Kyle Moloo | TrustRadius Reviewer

Autoklose

For me, the most important why I selected Autoklose against other platforms is because It had a cheaper price, a very professional team and I has everything I needed in order to be productive, keep in touch with my team and use my personal email. And one very important thing, it was very easy to configurate
AGUSTIN ROSA MARIN | TrustRadius Reviewer

Scalability

Act-On

Act-On 9.1
Based on 1 answer
Before I feel like I need more features, the Act-On customer service reps are contacting me telling about new features as part of my account.
Anonymous | TrustRadius Reviewer

Autoklose

Autoklose 9.1
Based on 1 answer
It's expensive to have a single seat for each salesperson so the alias feature will be the perfect addition to this product.
Anonymous | TrustRadius Reviewer

Return on Investment

Act-On

  • With the Automated Series, we were able to put in place campaigns that generated revenue that took no time to continue running once set up. This was a positive feature allowing employees to work on another project while the campaign ran on their own.
Danielle Armour | TrustRadius Reviewer

Autoklose

  • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
  • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Act-On

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Act-On Editions & Modules

Edition
Professional$9001
Enterprise$2,0002
  1. per month (starts at 2,500 active contacts)
  2. per month ( starts at 2,500 active contacts)
Additional Pricing Details
The Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required.

Autoklose

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Autoklose Editions & Modules

Additional Pricing Details

Rating Summary

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