Act-On Software vs. HelpCrunch
Act-On Software vs. HelpCrunch
Product | Rating | Most Used By | Product Summary | Starting Price |
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Act-On | Mid-Size Companies (51-1,000 employees) | Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights. | $900 per month (starts at 2,500 active contacts) | |
HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month |
Act-On Software | HelpCrunch | |||||||||||||||
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | The Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required. | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | ||||||||||||||
More Pricing Information |
Act-On Software | HelpCrunch | |
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Top Cons |
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Email & Online Marketing |
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Lead Management |
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Campaign Management |
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Social Media Marketing |
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Reporting & Analytics |
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Platform & Infrastructure |
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Act-On Software | HelpCrunch | |
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Small Businesses | Vbout Score 9.5 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | PFL Direct Mail Platform Score 9.3 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | PFL Direct Mail Platform Score 9.3 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Act-On Software | HelpCrunch | |
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Likelihood to Recommend | 8.1 (219 ratings) | 8.0 (4 ratings) |
Likelihood to Renew | 8.9 (112 ratings) | - (0 ratings) |
Usability | 9.1 (32 ratings) | - (0 ratings) |
Availability | 9.1 (14 ratings) | - (0 ratings) |
Performance | 8.2 (13 ratings) | - (0 ratings) |
Support Rating | 7.3 (39 ratings) | 10.0 (1 ratings) |
In-Person Training | 8.7 (4 ratings) | - (0 ratings) |
Online Training | 9.3 (16 ratings) | - (0 ratings) |
Implementation Rating | 8.6 (22 ratings) | - (0 ratings) |
Configurability | 9.1 (1 ratings) | - (0 ratings) |
Ease of integration | 6.4 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.2 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Act-On Software | HelpCrunch | |
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Likelihood to Recommend | Act-On | HelpCrunch |
Pros | Act-On | HelpCrunch |
Cons | Act-On | HelpCrunch |
Likelihood to Renew | Act-On | HelpCrunch No answers on this topic |
Usability | Act-On | HelpCrunch No answers on this topic |
Reliability and Availability | Act-On | HelpCrunch No answers on this topic |
Performance | Act-On | HelpCrunch No answers on this topic |
Support Rating | Act-On | HelpCrunch |
In-Person Training | Act-On | HelpCrunch No answers on this topic |
Online Training | Act-On | HelpCrunch No answers on this topic |
Implementation Rating | Act-On | HelpCrunch No answers on this topic |
Alternatives Considered | Act-On | HelpCrunch |
Scalability | Act-On | HelpCrunch No answers on this topic |
Return on Investment | Act-On | HelpCrunch |
ScreenShots | Act-On Screenshots | HelpCrunch Screenshots |