What users are saying about

Act-On

328 Ratings

SAP Business One

Top Rated
97 Ratings

Act-On

328 Ratings
Score 7 out of 101

SAP Business One

Top Rated
97 Ratings
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Act-On

I think Act-On would work equally well for small to large companies. If you are less confident or experienced in automation and funneling, Act-On genuinely invests in the expertise to guide and support you so you can be continually learning and developing your skills and application for the platform. You never feel you are in the deep end
Sue Maldonado profile photo

SAP Business One

As we have already described, it is an ideal tool for small and medium companies, with a well designed ERP system and adjusted to the reality of the business. It is a sober, reliable tool with extensive experience in the development of administrative tools. The cost-benefit ratio is appropriate for companies of this size. The points of improvement are the integration with other platforms and the visual interface for average users.
Ronald Socorro profile photo

Feature Rating Comparison

Email & Online Marketing

Act-On
7.5
SAP Business One
WYSIWYG email editor
Act-On
7.3
SAP Business One
Dynamic content
Act-On
6.9
SAP Business One
Ability to test dynamic content
Act-On
6.6
SAP Business One
Landing pages
Act-On
7.8
SAP Business One
A/B testing
Act-On
8.0
SAP Business One
Mobile optimization
Act-On
7.7
SAP Business One
Email deliverability
Act-On
8.8
SAP Business One
List management
Act-On
6.0
SAP Business One
Triggered drip sequences
Act-On
8.3
SAP Business One

Lead Management

Act-On
6.7
SAP Business One
Lead nurturing
Act-On
6.3
SAP Business One
Lead scoring and grading
Act-On
6.9
SAP Business One
Data quality management
Act-On
7.1
SAP Business One
Automated sales alerts and tasks
Act-On
6.4
SAP Business One

Campaign Management

Act-On
7.5
SAP Business One
Calendaring
Act-On
6.8
SAP Business One
Event/webinar marketing
Act-On
8.3
SAP Business One

Social Media Marketing

Act-On
6.7
SAP Business One
Social sharing and campaigns
Act-On
6.4
SAP Business One
Social profile integration
Act-On
7.0
SAP Business One

Reporting & Analytics

Act-On
5.3
SAP Business One
8.9
Dashboards
Act-On
4.7
SAP Business One
9.2
Standard reports
Act-On
5.7
SAP Business One
8.7
Custom reports
Act-On
5.6
SAP Business One
8.8

Platform & Infrastructure

Act-On
6.5
SAP Business One
API
Act-On
8.0
SAP Business One
Role-based workflow & approvals
Act-On
6.4
SAP Business One
Customizability
Act-On
5.1
SAP Business One
Integration with Salesforce.com
Act-On
8.0
SAP Business One
Integration with Microsoft Dynamics CRM
Act-On
4.1
SAP Business One
Integration with SugarCRM
Act-On
7.1
SAP Business One

Payroll Management

Act-On
SAP Business One
7.2
Pay calculation
Act-On
SAP Business One
7.7
Benefit plan administration
Act-On
SAP Business One
7.3
Direct deposit files
Act-On
SAP Business One
6.3
Salary revision and increment management
Act-On
SAP Business One
7.0
Reimbursement management
Act-On
SAP Business One
7.7

Customization

Act-On
SAP Business One
8.1
API for custom integration
Act-On
SAP Business One
7.8
Plug-ins
Act-On
SAP Business One
8.3

Security

Act-On
SAP Business One
9.1
Single sign-on capability
Act-On
SAP Business One
9.0
Role-based user permissions
Act-On
SAP Business One
9.1

General Ledger and Configurable Accounting

Act-On
SAP Business One
6.2
Accounts payable
Act-On
SAP Business One
8.8
Accounts receivable
Act-On
SAP Business One
8.1
Global Financial Support
Act-On
SAP Business One
8.3
Primary and Secondary Ledgers
Act-On
SAP Business One
8.2
Intercompany Accounting
Act-On
SAP Business One
8.2
Localizations
Act-On
SAP Business One
8.2
Journals and Reconciliations
Act-On
SAP Business One
8.6
Enterprise Accounting
Act-On
SAP Business One
8.0
Configurable Accounting
Act-On
SAP Business One
7.3
Centralized Rules Framework
Act-On
SAP Business One
7.8
Standardized Processes
Act-On
SAP Business One
8.4

Inventory Management

Act-On
SAP Business One
8.8
Inventory tracking
Act-On
SAP Business One
9.1
Automatic reordering
Act-On
SAP Business One
8.6
Location management
Act-On
SAP Business One
9.0
Manufacturing module
Act-On
SAP Business One
8.5

Order Management

Act-On
SAP Business One
8.8
Pricing
Act-On
SAP Business One
9.5
Order entry
Act-On
SAP Business One
9.1
Credit card processing
Act-On
SAP Business One
8.5
Cost of goods sold
Act-On
SAP Business One
8.6
Order Orchestration
Act-On
SAP Business One
8.2
End-to-end order visibility
Act-On
SAP Business One
9.1
Order exception Resolution
Act-On
SAP Business One
8.4

Subledger and Financial Process

Act-On
SAP Business One
8.2
Automated Invoice Processing
Act-On
SAP Business One
9.0
Shared Services Payments
Act-On
SAP Business One
8.0
Billings Management
Act-On
SAP Business One
8.0
Customer Receipt Applications
Act-On
SAP Business One
8.6
Customer Collections
Act-On
SAP Business One
8.2
Revenue Recognition
Act-On
SAP Business One
8.2
Cash Management
Act-On
SAP Business One
8.2
Asset Management
Act-On
SAP Business One
8.6
Travel & Expense Management
Act-On
SAP Business One
7.7
Budgetary Control & Encumbrance Accounting
Act-On
SAP Business One
7.4
Period Close
Act-On
SAP Business One
8.2
Transactions Tax
Act-On
SAP Business One
8.8
Subledger Reconciliations
Act-On
SAP Business One
8.5
3rd Party Accounting Systems
Act-On
SAP Business One
8.0

Project Financial Management

Act-On
SAP Business One
8.0
Budgeting and Forecasting
Act-On
SAP Business One
8.4
Project Costing
Act-On
SAP Business One
8.4
Cost Capture
Act-On
SAP Business One
8.2
Capital Project Management
Act-On
SAP Business One
7.4
Customer Invoicing
Act-On
SAP Business One
8.0
Customer Contract Compliance
Act-On
SAP Business One
8.0
Project Revenue Recognition
Act-On
SAP Business One
8.0
Project Financial Performance Analysis
Act-On
SAP Business One
7.8
Project Financials Dashboard
Act-On
SAP Business One
8.2
Real-time Financial Reporting
Act-On
SAP Business One
8.4
Embedded Business Intelligence
Act-On
SAP Business One
7.8
Project Planning Collaboration
Act-On
SAP Business One
7.6

Project Execution Management

Act-On
SAP Business One
6.8
Project Planning and Scheduling
Act-On
SAP Business One
7.0
Project Manager Dashboard
Act-On
SAP Business One
7.4
Resource Manager Dashboard
Act-On
SAP Business One
6.4
Task Insight for Project Managers
Act-On
SAP Business One
6.2
Project Manager Mobile Functionality
Act-On
SAP Business One
6.2
Team Member Task Collaboration
Act-On
SAP Business One
7.5
Team Member Mobile Functionality
Act-On
SAP Business One
6.7
Project Candidate Search
Act-On
SAP Business One
6.3
Project Candidate Comparison and Analysis
Act-On
SAP Business One
7.1
Defineable Resource Pools
Act-On
SAP Business One
6.6
Defineable Resource Pools
Act-On
SAP Business One
6.1
Talent Profiles
Act-On
SAP Business One
8.0
Real-Time Project Reporting
Act-On
SAP Business One
6.7
Absence Management
Act-On
SAP Business One
7.7
Product Lifecycle Management
Act-On
SAP Business One
6.9

Grants Management

Act-On
SAP Business One
7.6
Award Lifecycle Management
Act-On
SAP Business One
8.6
Spending Control
Act-On
SAP Business One
7.2
Indirect Cost Management
Act-On
SAP Business One
7.0
Billing
Act-On
SAP Business One
7.8

Procurement

Act-On
SAP Business One
8.1
Sourcing Team Collaboration
Act-On
SAP Business One
7.7
Sourcing Analysis
Act-On
SAP Business One
8.5
Bids Analyzed and Compared
Act-On
SAP Business One
8.0
Catalog Shopping E-Commerce for Employees
Act-On
SAP Business One
7.4
Contract Authoring
Act-On
SAP Business One
7.8
Contract Compliance Management
Act-On
SAP Business One
7.8
Contract History
Act-On
SAP Business One
8.1
Contract Renewal Automation
Act-On
SAP Business One
8.7
Contract Repository
Act-On
SAP Business One
8.5
Contract Standardization and Enforcement
Act-On
SAP Business One
7.5
Electronic Signatures
Act-On
SAP Business One
6.7
Invoice Automated Matching
Act-On
SAP Business One
8.0
Purchasing Risk and Compliance Management
Act-On
SAP Business One
7.0
Requisitions-to-Purchase Orders Integrated
Act-On
SAP Business One
9.3
Spend Compliance Management
Act-On
SAP Business One
7.4
Supplier Assessment
Act-On
SAP Business One
8.6
Supplier Communication and Collaboration
Act-On
SAP Business One
8.3
Supplier Management
Act-On
SAP Business One
9.3
Supplier Portal
Act-On
SAP Business One
8.5

Risk Management

Act-On
SAP Business One
8.8
Risk Repository
Act-On
SAP Business One
9.0
Control Management
Act-On
SAP Business One
9.0
Control Mapping
Act-On
SAP Business One
8.0
Control Efficiency Assessments
Act-On
SAP Business One
9.0
Automated Control Assessments
Act-On
SAP Business One
9.0
Assessment Capture
Act-On
SAP Business One
9.0
Issue Detection
Act-On
SAP Business One
8.0
Automatic Notification
Act-On
SAP Business One
9.0
Remediation and Certification
Act-On
SAP Business One
9.0

Logistics

Act-On
SAP Business One
7.6
Transportation Planning and Optimization
Act-On
SAP Business One
7.5
Transportation Sourcing Management
Act-On
SAP Business One
8.0
Transportation Process Integration
Act-On
SAP Business One
7.1
Transportation Execution Management
Act-On
SAP Business One
7.5
Freight Payment Automation
Act-On
SAP Business One
8.0
Trade Management
Act-On
SAP Business One
7.0
Trade Regulatory Compliance Management
Act-On
SAP Business One
7.3
Customs Entry Management
Act-On
SAP Business One
7.5
Customs Document Management
Act-On
SAP Business One
7.7
Customs Document Collaboration
Act-On
SAP Business One
7.2
Fulfillment Management
Act-On
SAP Business One
7.8
Inventory Visibility
Act-On
SAP Business One
9.0
Warehouse Workforce Management
Act-On
SAP Business One
7.5

Manufacturing

Act-On
SAP Business One
7.6
Production Process Design
Act-On
SAP Business One
7.3
Supply Chain Business Flows
Act-On
SAP Business One
7.5
Production Management
Act-On
SAP Business One
7.9
Contracted Manufacturing Management
Act-On
SAP Business One
7.7
Configuration Management
Act-On
SAP Business One
6.8
Work Definition
Act-On
SAP Business One
7.5
Work Execution
Act-On
SAP Business One
7.9
Advanced Fulfillment
Act-On
SAP Business One
7.6
Manufacturing Costs
Act-On
SAP Business One
8.5

Supply Chain

Act-On
SAP Business One
8.7
Forecasting
Act-On
SAP Business One
8.8
Inventory Planning
Act-On
SAP Business One
9.2
Multi-tier Supply Chain Planning
Act-On
SAP Business One
8.6
Performance Monitoring
Act-On
SAP Business One
8.0

Product Lifecycle Management

Act-On
SAP Business One
7.5
Ideation Management
Act-On
SAP Business One
8.2
Requirements Management
Act-On
SAP Business One
7.8
Proposal Management
Act-On
SAP Business One
7.4
Innovation Portfolio Management
Act-On
SAP Business One
6.7
Product Master Data Management
Act-On
SAP Business One
7.3
Vendor Portal
Act-On
SAP Business One
8.0
Project Portfolio Management
Act-On
SAP Business One
7.1

Pros

  • It's been really easy to get started with Act-On! There are great step-by-step guides inside the platform on what you need to do in order to start using the system, and if any of the steps are unclear you can simply go to Act-On University to get a more detailed description.
  • So far I've been in contact with my CSM (customer success manager), technical support, the area manager and the creative team and everyone has provided competent and friendly service.
  • It's really simple to re-use assets such as forms, emails and landing pages. It saves our team a bunch of time since you almost never need to start over from scratch. To edit the assets is really simple through drag and drop functionality with great flexibility.
Johanna Adolfsson profile photo
  • Inventory Management - provides many different entry fields to help keep track of all the inventory essentials, and makes finding a product through enterprise search very easy.
  • User Customization - SAP allows users to customize their "cockpit" to fit their specific department, which makes it easy to navigate to your most used operations.
  • Business Partners - Keeping track of each individual business partner is now much easier to maintain.
No photo available

Cons

  • We could use more contextual content features to use on landing pages
  • The landing page editor could still be improved
  • Social media management could be better; more like Hootsuite
Harold Klaassen profile photo
  • Posting payments - if trying to post payments for a prior date, it always puts back the actual date of the time you deposit. This makes it much more tedious if posting checks from a previous date.
  • Start-up time - start-up time can be very slow if you do not have a large amount of ram in your computer to keep up with SAP's massive size.
  • Crashing - depending on how many add-on's you have, SAP can have a tendency to crash. It should be more add-on friendly.
No photo available

Likelihood to Renew

Act-On8.9
Based on 112 answers
Great product, easy to use, promising roadmap and amazing customer success team.
Mark Terry profile photo
SAP Business One8.0
Based on 5 answers
I cannot run my business without SAP Business One in place. I only consult on on product and that is SAP Business One. Business volume goes to zero if I don't use SAP Business One. It is the best product on the market - head and shoulders above other ERP packages I have looked at or implemented in the past.
Dr. Don Maes profile photo

Usability

Act-On7.2
Based on 31 answers
Simple to set up, intuitive and easy to create and push new marketing programs.
Mark Terry profile photo
SAP Business One7.0
Based on 1 answer
Being a high profile tool, a user level with specific experience and skills is required to use the program. Which deserves special attention in the junior staff, requires a good management of the administrative part to develop all the benefits of the program. For young and inexperienced people the interface is not flashy. Although it is a very complete program.
Ronald Socorro profile photo

Reliability and Availability

Act-On9.1
Based on 14 answers
This product has never been down when I needed it
Ian Nate profile photo
SAP Business One8.0
Based on 2 answers
We recently upgraded SAP Business One from version 8.8 to version 9.1 and had a few issues initially. We have now resolved those issues, with SAP assistance, and SAP Business One seems very stable!
Robert Markley, Jr. profile photo

Performance

Act-On8.2
Based on 13 answers
Occasionally, email test messages can be slow - but still within 5 minutes
Ian Nate profile photo
No score
No answers yet
No answers on this topic

Support

Act-On8.8
Based on 38 answers
They are always very responsive and willing to help in a timely manner. THey want to make sure we fully understand how to proceed going forward and resolve our issue.
Maggie Kenney profile photo
SAP Business One8.0
Based on 2 answers
It is a tool developed by a parent company with extensive experience in the sector, has specialists in each area, as well as a long career. It guarantees the technical quality based on the practice of years of attention to the user requirements, which makes them very competitive in this aspect.
Ronald Socorro profile photo

In-Person Training

Act-On8.7
Based on 4 answers
My Account Manager has led me through countless amounts of training on the product as a whole and through some of my integrations.
Vinny Poliseno profile photo
No score
No answers yet
No answers on this topic

Online Training

Act-On9.3
Based on 16 answers
Act-On had a lot of resources, and their staff was great at answering any questions I had to make sure we got started on the right foot. Looking back, I would have preferred some additional training sessions since we didn't have any previous experience with Marketing Automation and best practices.
Carrie Scheetz profile photo
SAP Business One8.0
Based on 1 answer
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
Robert Markley, Jr. profile photo

Implementation

Act-On8.6
Based on 22 answers
Trust your success counselor. All 3 had have been spectacular.
Charles Harte profile photo
SAP Business One7.0
Based on 1 answer
Conduct interviews with the administrative and accounting areas, ask about the experience with the tool, make free test modules to detect the possibilities of use, as well as, validate the necessary investment for the implementation of the program with the system area, to determine if it is the most viable option
Ronald Socorro profile photo

Alternatives Considered

The cost of ownership vs. functionality and ease of use is second to none, add in the speed of implementation and their customer success programs and nothing comes close.
Mark Terry profile photo
I was a consultant for several other products in the 80's and 90's and early 2000's. The support I get from SAP far exceeds any support or assistance I ever got from Microsoft or other vendors. Specifically, I have worked with: Microsoft CRM; Microsoft Solomon; Microsoft Dynamics; Macola; BPICS; None of the products were developed from scratch and fully integrated from the beginning. SAP puts more effort and dollars into R&D than any of their competitors - combined. And it shows in the products being delivered and the continuous improvements being made.The key thing - I have no doubt that the SAP will continue to improve upon functionality and the underlying technology for SAP over the next 10 years or more.
Dr. Don Maes profile photo

Scalability

Act-On9.1
Based on 1 answer
No answer on this topic is available.
SAP Business One9.1
Based on 1 answer
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Dr. Don Maes profile photo

Return on Investment

  • As stated in a previous section, one positive impact we have seen so far is the fact that we are more productive and efficient. We are no longer chasing after prospects that are not really interested in purchasing our product.
  • Our marketing team is able to produce nice reports to present at our team meetings every week.
  • The customer support has been so amazing. I needed help with something and had my answer within an hour! I was very impressed by the level of service Act-On provides to their customers.
Melodie Pierson profile photo
  • Great tool for companies looking for a more robust option than QB or Sage
  • Great for companies that need rigid & accurate procedures to meet compliance standards (gov’t, pharma, etc)
  • Bring automation to companies that overspend on manual data entry
Brandon Knight profile photo

Pricing Details

Act-On

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Act-On Editions & Modules
Act-On
Edition
Professional
$9001
Enterprise
$2,0002
1. per month (starts at 2,500 active contacts)
2. per month ( starts at 2,500 active contacts)
Additional Pricing Details
The Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required.

SAP Business One

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
SAP Business One Editions & Modules
SAP Business One
Additional Pricing Details